Full time Work, Jobs in St Ann's, Ntt (with Salaries)

Complaints & Information Support Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Front desk
- IT
- Communication skills
12d
Trainee Sales Assistant
MIH Global —Nottingham
- £26,000 - £32,000 a year
- Full-time
- Word processing
- Computer literacy
- No experience needed
Quick apply
Parcelforce Warehouse Sorter
Royal Mail Group —Nottingham
- £12.71 - £13.94 an hour
- Overtime
- Customer service
- Annual leave
- Life insurance
Fragrance Ambassador / Perfume Experience Guide
Ammars Fragrences —Nottingham
- £8.50 - £13.00 an hour
- Part-time
- Bilingual
- Social media management
- Customer service
- Store discount
- Flexitime
Quick apply
7d
Maintenance Operative
Student Cribs —Nottingham
- £25,500 - £29,000 a year
- Weekend availability
- Microsoft Word
- Customer service
- Communication skills
Quick apply
Wellbeing Centre Reception and Administrator
Nottingham High School —Nottingham
- £21,022.46 a year
- Full-time
- Front desk
- In-person
- School
- Free parking
Quick apply
7d
Event Sales Assistant
Elysium Nottingham —Nottingham
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Leadership
Quick apply
12d
Trainee Assistant Manager - Nottingham
Katie O'Brien's Nottingham —Nottingham
- £13.25 an hour
- Full-time
- Hospitality
- Bar
- Supervising experience
- Employee discount
- Sick pay
Quick apply
Storeperson
JRL Group —Nottingham
- Full-time
- Manufacturing
Quick apply
Sales Assistant
AEI Prospects Limited —Nottingham
- From £650 a week
- Full-time
- Customer service
- Referral programme
Quick apply
Healthcare Assistant
Priory Group —Nottingham
- £13.45 an hour
- Weekend availability
- English
- Patient care
- In-person
- Free parking
- Annual leave
Accreditation Officer (Fixed term maternity cover)
APIL —Nottingham
- £30,500 a year
- Temporary
- Hybrid work
- CRM software
- Customer service
- Databases
- Free parking
- Work from home
Quick apply
Print Assistant - (No 2 Printer)
Autajon Packaging Simply Cartons —Nottingham
- £27,900 - £29,800 a year
- Overtime
- Organisational skills
- In-person
- Hand tools
Quick apply
Customer Experience Representative
RevvedUp AI Solutions Ltd —Nottingham
- £25,420.00 - £41,859.14 a year
- Full-time
- Salesforce
- Writing skills
- Data analysis skills
Quick apply
Junior Sales Assosiate
The Alpha Generation —Nottingham
- £350 - £650 a week
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Referral programme
Quick apply
9d
Administrator - Hybrid
Durrants —Edwalton
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Research
- Data entry
- Free parking
- Work from home
Quick apply
Support Worker
Priory Group —Nottingham
- £26,228 a year
- Weekend availability
- Communication skills
- Free parking
- Annual leave
Transport Solutions Assistant
Nottinghamshire County Council —Nottingham
- Full-time
- Computer literacy
- Analysis skills
Trainee Plate Maker
Ken Wilkins Print Ltd —Colwick
- Full-time
- Heavy lifting
- Assembly
- Power tools
Quick apply
Retail Optical Assistant
Vision Express —Nottingham
- Full-time
- Communication skills

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Complaints & Information Support Officer

Nottinghamshire County Council -
Nottingham

Apply Now

Job details

Full-time
12 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
UK GDPR
Complaint handling
General Data Protection Regulation (GDPR)
Front desk
IT
Customer interaction
Communication skills

Full job description

At Nottinghamshire County Council, we are dedicated to serving our community with compassion and care. We believe in creating a supportive environment where everyone feels valued and empowered. Join us in making a difference in the lives of those we serve!

An exciting opportunity has arisen for a Complaints & Information Support Officer within our Complaints and Information Team. This role is essential for ensuring that we provide consistent, effective, and first-class customer service. You will be the first point of contact for individuals making complaints or requests for information, ensuring their needs are met with professionalism and empathy.

As a Complaints & Information Support Officer, your key responsibilities will include:

Customer Care: Delivering exceptional front-line service to all visitors and callers at County Hall.
Information Management: Supporting the management of statutory and non-statutory complaints, Freedom of Information requests, and Data Subject Access requests.
Guidance Provider: Offering advice and guidance to customers and colleagues on services, policies, and processes, including complex queries.
Administrative Support: Assessing, logging, and acknowledging customer contacts, ensuring all enquiries are directed to the appropriate procedures.

To thrive in this role, you should possess:

A strong understanding of customer service principles.
Experience in handling complaints and information requests.
Proficiency in IT and administrative tasks.
Knowledge of relevant legislation, including GDPR and FOIA.

We are looking for candidates who demonstrate:

Empathy and Understanding: Ability to handle emotionally challenging situations with care.
Communication Skills: Clear and effective communication with customers and colleagues.
Problem-Solving Abilities: A proactive approach to resolving issues and providing solutions.
Team Spirit: A collaborative mindset, working well within a team to achieve common goals.

At Nottinghamshire County Council, we offer:

A Place to Belong: A friendly, inclusive workplace where everyone is valued.
Professional Development: Opportunities for continuous learning and growth.
Work-Life Balance: Flexible working arrangements to support your lifestyle.
Generous Leave: A supportive environment that prioritises your well-being.

Don’t miss out on this fantastic opportunity to be part of a team that makes a real difference in our community! If you are passionate about providing excellent customer service and want to contribute to the well-being of Nottinghamshire County Council, we encourage you to apply today!

IND2

Apply Now

Refine Your Search

full time jobs in st ann's, ntt

Complaints & Information Support Officer

Trainee Sales Assistant

Parcelforce Warehouse Sorter

Fragrance Ambassador / Perfume Experience Guide

Maintenance Operative

Wellbeing Centre Reception and Administrator

Event Sales Assistant

Trainee Assistant Manager - Nottingham

Storeperson

Sales Assistant

Healthcare Assistant

Accreditation Officer (Fixed term maternity cover)

Print Assistant - (No 2 Printer)

Customer Experience Representative

Junior Sales Assosiate

Administrator - Hybrid

Support Worker

Transport Solutions Assistant

Trainee Plate Maker

Retail Optical Assistant

I want to receive the latest job alerts for full time in st ann's, ntt

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