Service agent Work, Jobs in Stansted, Eng (with Salaries)

Assisted Travel Check-In Agent / Host
ABM —Stansted Airport
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
Ground Handling Agent
ABM UK —Stansted
- £27,922 a year
- Weekend availability
- Free parking
Quick apply
PRM Driver (Ambi Lift & Minibus Driver)
ABM UK —Stansted
- £16.48 - £17.13 an hour
- Full-time
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
Customer Service Agent (CSA)
ABM —Stansted Airport
- £27,922 a year
- Weekend availability
Assisted Travel Check-In Agent / Host
ABM UK —Stansted
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Dangerous Goods Agent
FedEx EU —Stansted
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
5d
Client Services Coordinator & Operations
Pink Plan LTD —Ware
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
11d
Full time Lettings Clerk - must drive, must know local area
Shepherds Estate Agent Ltd —Hoddesdon
- £12.80 - £14.50 an hour
- Full-time
- Customer service
- Maintenance
- English
- Referral programme
Quick apply
14d
Part Time Rental Sales Agent - Stansted Airport
SIXT UK —Stansted
- £13,602 a year
- Part-time
- Sales
- Customer service
- Driving
- Paid training
- Annual leave
Quick apply
2d
Rental Desk Agent
Alley Cat Car and Van Rentals —Cambridge
- £13 an hour
- Full-time
- Customer service
- Driving
- In-person
- Free parking
- Paid training
Quick apply
22h
Field Collections Agent
Orbit Credit Services —Enfield
- £28,665 - £35,765 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Employee discount
Quick apply
Ambi Lift Driver
ABM —Stansted
- £16.48 an hour
- Full-time
- Customer service
- Driving
- Communication skills
Estate Agent. Lister, valuer, Negotiator
Satchells Estate Agents —Baldock
- £35,000 - £50,000 a year
- Sales
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Operations Coordinator/ Allocator
ABM —Stansted Airport
- £16.65 - £17.30 an hour
- Full-time
- Customer service
- IT
- Communication skills
Housing Officer
Sandra Davidson Estate Agents —Ilford
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Driving
- Organisational skills
Quick apply
9d
Customer Service Agent
Jollyes Pets —Waltham
- £25,000 - £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
14d
Import Coordinator (Freight Forwarding Focus)
Commodity Centre UK Ltd —Great Braxted
- Up to £35,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
21h
Operations Coordinator/ Allocator
ABM UK —Stansted
- £16.65 - £17.30 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
QC Associate Role (Fixed Term)
Thermo Fisher Scientific —Bishop's Stortford
- Full-time
- Microsoft Outlook
- Microsoft Office
- Supervising experience
2d
Preventive Conservator (EMS)
Imperial War Museums —Duxford
- £32,000 - £35,000 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
10d

I want to receive the latest job alerts for service agent in stansted, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Assisted Travel Check-In Agent / Host

ABM -
Stansted Airport

Apply Now

Job details

Full-time
£14.12 an hour

Qualifications

Driving Licence
Customer service
IT
Communication skills

Full job description

Description

LOCATION: Stansted Airport

REPORTING TO: Duty Manager

SHIFTS: 4 on 4 off

PAY RATE: £14.12 per hour

Main Duties & Responsibilities:

To greet and check in all assisted passengers at the passenger assistance areas ensuring that high standards of service are maintained. The Check-in agent should ensure that they provide all passengers with legendary service, assess requirements of the passenger.

To operate the check-in desk (landside, airside or pre-immigration) meeting and greeting the passengers from 1st contact.

Assign tasks to team members.

Ensure that all passengers are booked into the ABM Airport Inform system.

Ensure amazing customer service is provided to all assisted passengers at each point.

Ensure you fully adhere to the SLA times for all passengers in all areas

Expedite a smooth transfer throughout the terminal.

Ensure all passengers are in the system and closed with comments were needed.

Ensure all CSAs communicate with you immediately after arriving at the Desks.

Immediately report any equipment faults and record job report numbers to the Duty Managers.

Immediately report and record any injuries or accidents to yourself or customers to the Duty

Manager

Identify potential SLA failures and highlight to the Duty Manager.

Ensure passengers are greeted respectfully.

Ensure the CSA follows the correct protocol for use of all equipment.

Ensure the CSA introduces themselves, asks passengers what assistance is required, explain the process, and prepare the passenger for the security part of the journey.

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

During delays or disruption liaise with the operations co-ordinator, Airlines and handling agent to ensure that assistance passengers are kept up to date.

Call Operations co-ordinators to inform them of all extra passengers.

Ensure that the area is always kept clean and tidy.

Ensure ongoing care and communication to all passengers within the area.

Carry out any reasonable task as required.

Person Specification:

Essential

Excellent customer service skills

Strong written and spoken communication skills.

A polite and professional approach.

The ability to solve problems.

The ability to deal tactfully with upset or angry passengers.

IT skills.

Essential Criteria for an Airside Pass

To be considered for the role you will need to provide the following:

Full 5 years history that accounts for all periods of employment, self-employment, unemployment and education (any gaps over 28 days must be verified)

Valid photographic proof of identity e.g. passport or driving licence

Valid Visa/Proof of right to work for non UK and out of EU nationals

Proof of National Insurance No. (or evidence that you have applied for one)

Proof of identity and address (Utility bill, bank statement, etc.)

Acceptance of and willingness to undergo a Criminal Record Check (CRC)* and Airside Security Clearance

Where an individual has resided 6 months or more outside the UK in the last 5 years, the appropriate clearance must be obtained i.e. Overseas Criminal Record Check (OCRC) from the country of origin

Apply Now

Refine Your Search

service agent jobs in stansted, eng

Assisted Travel Check-In Agent / Host

Ground Handling Agent

PRM Driver (Ambi Lift & Minibus Driver)

Customer Service Agent (CSA)

Assisted Travel Check-In Agent / Host

Dangerous Goods Agent

Client Services Coordinator & Operations

Full time Lettings Clerk - must drive, must know local area

Part Time Rental Sales Agent - Stansted Airport

Rental Desk Agent

Field Collections Agent

Ambi Lift Driver

Estate Agent. Lister, valuer, Negotiator

Operations Coordinator/ Allocator

Housing Officer

Customer Service Agent

Import Coordinator (Freight Forwarding Focus)

Operations Coordinator/ Allocator

QC Associate Role (Fixed Term)

Preventive Conservator (EMS)

I want to receive the latest job alerts for service agent in stansted, eng

Related Searches

Explore jobs in more locations

Description

Jobseeker tools

Employer Tools

Browse

Stay Connected