It support Work, Jobs in Staplehurst, Ken (with Salaries)

2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
- Maintenance
- Mentoring
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
1st Line Engineer
Akita Systems Ltd —Sevenoaks
- £26,000 - £30,000 a year
- Computer literacy
- Computer skills
IT Support Technician
INGENIUM BIOMETRIC LABORATORIES LIMITED —Canterbury
- £27,400 - £35,000 a year
- Full-time
- Google Suite
- Customer service
- Windows
- Free parking
Quick apply
6d
IT Technician
Laptronic Systems Limited —Gillingham
- £10.85 - £12.71 an hour
- Overtime
- Computer literacy
- Hand tools
- Communication skills
- Free parking
- Employee discount
Quick apply
Service Desk Technician
ORBITAL NET LIMITED —Canterbury
- £25,500 - £26,500 a year
- Rotating shift
- Communication skills
Quick apply
Application Support Analyst
Commercial Services Group —West Malling
- £25,948.96 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
1st Line Technician
Cyan IT —Aylesford
- £25,000 - £28,000 a year
- Full-time
- English
- Organisational skills
- SharePoint
Quick apply
1d
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
IT Support System Analyst - Kent and Medway ICS Only
Maidstone and Tunbridge Wells NHS Trust —Maidstone
- £25,760 - £27,476 a year
- Full-time
- Travel
- In-person
- Annual leave
17h
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Quick apply
12d
Facilities Helpdesk Administrator
Bauvill Ltd —Rochester
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
13d
Senior IT Technician
Demelza —Sittingbourne
- £18.71 an hour
- Full-time
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Maintenance
ICT Lead PHP Developer (Jadu Platform & Digital Services)
Medway Council —Chatham
- £45,795 a year
- Full-time
- Hybrid work
- Mentoring
M365 IT Trainer
Tunbridge Wells Borough Council —Royal Tunbridge Wells
- £39,148 a year
- Full-time
- Hybrid work
- SharePoint
- Training & development
- Communication skills
- Free parking
- Annual leave
15h
IT Governance, Risk and Control Specialist
Cabot Financial —West Malling
- Hybrid work
- Employee discount
Quick apply
Senior IT Technician
University of Greenwich —Medway
- £38,784 - £44,746 a year
- Call to connect
- University
- Mentoring
- Leadership
3d
ICT and Reprographics Technician
Harris Federation —London
- £32,535 - £33,012 a year
- SharePoint
- Communication skills
- School
- Annual leave
13d

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2nd Line Engineer

Akita Systems Ltd -
Sevenoaks

Apply Now

Job details

£30,000 - £35,000 a year

Qualifications

Microsoft Windows Server
Reactive maintenance implementation
Technical troubleshooting
Incident management
Mentoring junior staff
Maintenance
Service restoration
Mentoring
Technical writing
Customer support
Professional development mentoring
Customer interaction
Root cause analysis
Fault diagnosis and repair
Help desk

Full job description

As a 2nd Line IT Support Engineer at Akita, you will be joining an award-winning Service Desk team where your technical aptitude and problem-solving skills will directly impact our clients' success.

In this multi-faceted role, you will:

Take ownership of complex issues: Resolve escalated incidents and service requests with reduced supervision, focusing on identifying root causes rather than only treating symptoms.
Work across a modern tech stack: Bring in-depth knowledge of Microsoft 365, Entra ID, and endpoint management, alongside core Windows Server, networking, and security environments.
Be a technical mentor: Thrive on imparting your knowledge to others, providing guidance and informal mentoring to support the growth of our Tier 1 engineers.
Drive service improvement: Create and improve technical documentation, and proactively suggest system upgrades or genuine improvements to our clients.
Deliver exceptional service: Manage more complex customer communications with a professional, respectful, and proactive approach.
Troubleshoot methodically: Demonstrate a logical, structured approach to technical challenges, understanding the broader impact of technical changes while balancing speed, quality, and risk.
Provide hands-on support: Attend client sites as required to fulfill proactive maintenance and reactive troubleshooting requirements.

Apply Now

Refine Your Search

it support jobs in staplehurst, ken

2nd Line Engineer

MSP 3rd Line Service Desk Technician

Analyst, Enterprise Service Desk

1st Line Engineer

IT Support Technician

IT Technician

Service Desk Technician

Application Support Analyst

1st Line Technician

Mobility Support Specialist

IT Support System Analyst - Kent and Medway ICS Only

Service Desk Engineer - 1st Line

Facilities Helpdesk Administrator

Senior IT Technician

HR Systems Analyst

ICT Lead PHP Developer (Jadu Platform & Digital Services)

M365 IT Trainer

IT Governance, Risk and Control Specialist

Senior IT Technician

ICT and Reprographics Technician

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