Client services specialist Work, Jobs in Stepps, Nlk (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Ventilation Hygiene Operative
Blitz Group Ltd —Glasgow
- £30,680 a year
- Full-time
- No experience needed
- Driving
- Travel
Quick apply
Integrated Operations & Service Delivery Specialist
Framsa Integrated Services Ltd —Glasgow
- £48,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
NIHL Claims Handler
Davies —Glasgow
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Business Support Service Administrator
T-Squared —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- COVID-19 protective measures
- Employee discount
Quick apply
Purchase Ledger Administrator
Hugh Stirling Ltd —Glasgow
- £28,392 a year
- QuickBooks
- In-person
- Health & wellbeing programme
Quick apply
3d
Customer Service Advisor
Balfour Beatty —Glasgow
- Hybrid work
- Master's degree
- Bachelor's degree
- Contracts
- Annual leave
9d
Outbound Sales Advisor
VKY Intelligent Automation —Glasgow
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
Parking Attendant
Euro Car Parks —Glasgow
- £12.71 an hour
- Part-time
- Customer service
- Maintenance
- In-person
Quick apply
1d
Night Ambulance Crew
Co-op —Glasgow
- £13.24 an hour
- Full-time
- Employee assistance programme
- Employee discount
4d
Head of Harm Reduction & Service Development
Simon Community Scotland —Glasgow
- £44,837 - £52,613 a year
- Analysis skills
- No degree
- Leadership
Apprentice Administrator
DM Integrated Limited —Airdrie
- From £16,300 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Life insurance
Quick apply
9d
Retail Branch & Transfer Manager
WeBuyAnyCar —Glasgow
- £28,200 - £34,120 a year
- Part-time
- Driving
- IT
- Communication skills
Quick apply
Subcontract Coordinator
ECG —High Blantyre
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Implementation Consultant
Ilelsa Digital Infrastructure and Business Solutions Ltd —Glasgow
- £3,109 - £4,500 a month
- Full-time
- English
- IT
- Communication skills
Quick apply
9h
Mobile Water Treatment Technician
Equans —Bellshill
- Full-time
- Annual leave
- Employee assistance programme
Structural Support Sales Manager
Mabey Hire —Glasgow
- Full-time
- Civil engineering
- Sales
- School
Quick apply
Trainee Fire Extinguisher Technician
Asco Fire Group —Glasgow
- £25,000 - £40,000 a year
- Full-time
- Schematics
- Hand tools
- Mechanical knowledge
- Annual leave
- Employee discount
Quick apply
16h
Fraud Specialist
Teleperformance —Glasgow
- Up to £28,500 a year
- Full-time
- Customer service
- English
- Financial services
- Annual leave
- Employee discount
Business Continuity Planning Specialist
Morgan Stanley —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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client services specialist jobs near stepps, nlk

Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services specialist jobs in stepps, nlk

Retention Specialist

Ventilation Hygiene Operative

Integrated Operations & Service Delivery Specialist

NIHL Claims Handler

Business Support Service Administrator

Purchase Ledger Administrator

Customer Service Advisor

Outbound Sales Advisor

Parking Attendant

Night Ambulance Crew

Head of Harm Reduction & Service Development

Apprentice Administrator

Retail Branch & Transfer Manager

Subcontract Coordinator

Implementation Consultant

Mobile Water Treatment Technician

Structural Support Sales Manager

Trainee Fire Extinguisher Technician

Fraud Specialist

Business Continuity Planning Specialist

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