It support Work, Jobs in Stockport (with Salaries)

IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
1d
Live Chat Specialist
Street Group —Manchester
- £25,500 - £27,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Azure
- Customer service
- Organisational skills
- Work from home
Quick apply
5d
IT Advisor
Manchester Metropolitan University —Manchester
- £28,031 - £30,378 a year
- Full-time
- Customer service
- University
- Teaching
- Life insurance
11d
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
IT Support Technician
Urbanbubble —Manchester
- £26,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
11d
IT Support Technician
Bright Futures Care —Warrington
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- No degree
10d
1st Line NOC Engineer
Convergence Group —Manchester
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
IT Support Analyst
The Beauty Tech Group Trading Limited —Manchester
- Full-time
- Hybrid work
- Windows
- IT
- In-person
- Free parking
- Work from home
Quick apply
5d
IT Resource Technician
WeBuyAnyCar —Manchester
- Monday to Friday
- No experience needed
- IT
- Communication skills
- Free parking
Quick apply
IT Support Technician
Candour Solutions —Wigan
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- In-person
- Free parking
- Work from home
Quick apply
5d
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
Onsite IT Support Engineer
Daisy Communications LTD —Stockport
- £26,000 a year
- Full-time
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
2d
IT Technician (Primary Schools)
Benchmark —Wigan
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
- Annual leave
Quick apply
5d
IT Assistant
Elite Chambers —Prestwich
- £25,000 - £30,000 a year
- Full-time
- Google Suite
- Customer service
- Windows
- Free parking
Quick apply
4d
Technical Support Engineer L1 (Full-time)
Probado Ltd —Huddersfield
- £26,000 - £30,000 a year
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Work from home
- Gym membership
Quick apply
11d
IT Engineer Degree Apprentice
QA Apprenticeships —Stockport
- £29,064 - £32,061 a year
- Full-time
- Windows
- Project management
- Continuous improvement
- Free parking
3d
User Support Technician
Cheadle Hulme School —Cheadle Hulme
- £25,515 a year
- Full-time
- IT
- School
11d
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
Hybrid MSP/Embedded Technical Support
Probado Ltd —Huddersfield
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
- Gym membership
Quick apply
11d

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IT Support Engineer

Serries Business and Technology Services
Manchester

Quick apply

Job details

Permanent | Full-time
£30,000 - £34,000 a year
1 day ago

Qualifications

Desktop support
TCP
Microsoft Outlook
DHCP
Computer hardware
IT support
DNS
SharePoint
IT
TCP/IP
VPN

Full job description

About the Role

Serries Business and Technology Services provides technical support, business systems assistance and operational technology solutions to organisations across a range of sectors. We are looking for an experienced IT Support Engineer to help maintain reliable day-to-day technology services for internal users and client environments.

You will provide technical assistance across hardware, software, user accounts, networks and cloud-based systems. The role involves resolving incidents, investigating recurring issues and supporting the setup and maintenance of workplace technology.

This position is suitable for a practical and service-focused IT professional who can troubleshoot confidently, communicate clearly with users and manage several technical requests at the same time.

Key Responsibilities

Technical Support: Provide first-line and second-line support for desktop computers, laptops, mobile devices, printers, business applications and user-access issues.

Incident Resolution: Diagnose and resolve hardware, software, connectivity and account-related incidents within agreed service targets.

User Account Management: Create, update and disable user accounts, permissions, email access and shared resources in line with approved procedures.

Device Setup: Configure and deploy computers, monitors, mobile devices and peripheral equipment for new and existing users.

Software Support: Install, update and troubleshoot operating systems, productivity tools and approved business applications.

Network Troubleshooting: Investigate basic wired, wireless, VPN and internet-connectivity problems and escalate complex issues when necessary.

Microsoft 365 Support: Assist users with Outlook, Teams, OneDrive, SharePoint and other Microsoft 365 services.

Ticket Management: Record incidents, requests, troubleshooting actions and resolutions accurately in the service-management system.

Security Support: Apply security updates, support antivirus and endpoint-protection tools and report suspicious activity through the correct channels.

Technical Documentation: Maintain setup guides, troubleshooting instructions, asset records and knowledge-base articles.

Asset Management: Track company devices, accessories, software licences and equipment assignments.

Escalation: Refer infrastructure, server, application or cybersecurity issues to specialist teams with clear supporting information.

User Guidance: Explain technical solutions clearly and provide practical advice that helps users prevent recurring problems.

What We Are Looking For

Experience: At least 2 to 4 years of experience in IT support, service desk, desktop support or a related technical role.

Technical Knowledge: Good understanding of Windows environments, computer hardware, printers, mobile devices and common workplace applications.

Microsoft 365: Practical experience supporting Outlook, Teams, OneDrive, SharePoint and Microsoft user accounts.

Networking: Basic knowledge of TCP/IP, DNS, DHCP, VPNs, Wi-Fi and local-area network troubleshooting.

Troubleshooting: A structured approach to diagnosing faults, testing solutions and identifying when escalation is required.

Service Management: Experience using ticketing or IT service-management platforms to record and manage technical requests.

Customer Service: A patient and professional approach when supporting users with different levels of technical knowledge.

Communication: Ability to explain technical information clearly in person, by telephone and in writing.

Organisation: Ability to prioritise incidents, manage competing requests and meet service deadlines.

Security Awareness: Understanding of password security, access control, endpoint protection and safe handling of business data.

Qualifications: A qualification or certification in information technology, computer systems, networking or a related subject is preferred but not essential.

Mindset: Dependable, methodical and willing to take ownership of technical issues through to resolution.

Pay: £30,000.00-£34,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it support jobs in stockport

IT Support Engineer

Live Chat Specialist

1st Line Service Desk Technician

IT Advisor

IT Technician

IT Support Technician

IT Support Technician

1st Line NOC Engineer

IT Support Analyst

IT Resource Technician

IT Support Technician

Customer Support – Technical Support Specialist

Onsite IT Support Engineer

IT Technician (Primary Schools)

IT Assistant

Technical Support Engineer L1 (Full-time)

IT Engineer Degree Apprentice

User Support Technician

1st Line Support Engineer

Hybrid MSP/Embedded Technical Support

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