Site agent Work, Jobs in Studley, War (with Salaries)

Sales & Reservations Assistant
Johnsons Coaches —Henley in Arden
- £13.39 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Hotel
Quick apply
2d
Telesales Agents
Emerald Green Energy Ltd —Solihull
- Weekend availability
- Travel
- In-person
- Communication skills
- Free parking
Quick apply
Family Services Contact Centre Agent 2
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
2d
Legal Assistant - Residential Property
HCB Solicitors Ltd —Redditch
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Helpdesk Agent
Arcus FM —Redditch
- £26,437 a year
- Weekend availability
- Phone etiquette
- Annual leave
Quick apply
Customer Resolutions Coordinator
Arcus FM —Redditch
- £29,256 a year
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
2d
Customs Clearance Agent
C4 Logistics Ltd —Tile Hill
- £33,000 - £37,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
Quick apply
New Business Assistant
NPS Law —Solihull
- £25,420 - £28,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- Typing
- Free parking
- Annual leave
Quick apply
Property Content Creator — 12 Month Maternity Cover
DM & Co. Homes —Solihull
- £31,000 a year
- Full-time
- In-person
Quick apply
Private Sector Housing Officer
Bromsgrove District Council —Bromsgrove
- £40,777 - £45,091 a year
- Call to connect
- Communication skills
- Employee assistance programme
- Employee discount
11d
Front of House
Praxis Real Estate Management Ltd —Birmingham
- £28,000 - £32,000 a year
- Part-time
- Front desk
- Cleaning
- Employee assistance programme
Quick apply
8d
Airfield Supervisor
Birmingham Airport —Birmingham
- £51,892 a year
- Team management
- Leadership
5d
Compliance / Accounts Officer
Twenty Fifth Avenue Ltd —Birmingham
- £30,000 - £36,000 a year
- Full-time
- In-person
- Annual leave
Quick apply
13d
Events Coordinator
Alliance Automotive Group —Birmingham
- CRM software
- Travel
- Communication skills
Quick apply
5d
OCEAN EXPORT OPERATOR
KRL Logistics —Solihull
- Full-time
- Microsoft Outlook
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
Admin Operations and Events Lead
National Federation of Almos (NFA) —Coventry
- £15,500 - £17,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Supervising experience
- Travel
- Free parking
- Annual leave
Quick apply
5d
Aviation Security Duty Manager
Mitie —Birmingham
- £38,000 - £42,230 a year
- 12 hour shift
- Team management
- Free parking
- Employee discount
8d
Planner
McDermott Building & Civil Eng Ltd —Coleshill
- Full-time
- Civil engineering
- Contracts
- Construction experience
Quick apply
Administrator- Asset Portfolio
Innovus —Worcester
- Up to £25,000 a year
- Full-time
- Microsoft Office
- Accounting
- Organisational skills
- Employee discount
- Life insurance
Quick apply
5d
Site Agent
Ringway —Worcester
- Monday to Friday
- Microsoft Word
- Civil engineering
- Management

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Sales & Reservations Assistant

Johnsons Coaches
Henley in Arden

Quick apply

Job details

Permanent | Full-time
£13.39 an hour
2 days ago

Benefits

On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Leisure travel sales
Computer literacy
Data entry
Accommodation booking
Organisational skills
Customer support
Customer interaction
Sales and customer service experience

Full job description

About Johnsons: Johnsons is committed to providing customers with a wide range of high-quality, friendly travel services through an efficient, well-trained and highly motivated team.

Role Overview: We are looking for a friendly, organised and customer-focused Sales & Reservations Assistant to join our busy Sales & Reservations Team. Reporting to the Sales & Reservations Manager, you will be one of the first points of contact for customers enquiring about holidays and day trips, whether in person, by telephone, by post or by email. This is a varied and rewarding role for someone who enjoys helping customers, working accurately and contributing to a successful team.

Key Responsibilities:

Customer Service and Sales

Answer incoming calls professionally, respond to customer enquiries and transfer calls to the appropriate department when required.
Welcome and assist customers visiting the office, providing helpful information on holidays, day trips and related services.
Support customers and travel agents with holiday and day trip bookings from initial enquiry through to confirmation.
Offer suitable alternative tours, dates or options when a customer’s first choice is unavailable.
Contribute to team sales targets by delivering excellent service and identifying opportunities to meet customer needs.

Bookings, Payments and Administration

Process bookings accurately using the company’s reservation systems, ensuring all customer and booking details are recorded correctly.
Prepare and issue confirmations, invoices and relevant customer documentation.
Process payments, including card, cheque, cash and gift voucher payments, and record information accurately for the Accounts Department.
Monitor outstanding balances, follow up overdue payments and deposits politely and professionally.
Deal with bookings and payments received by post and ensure all correspondence is handled promptly.

Availability, Cancellations and Supplier Liaison

Check availability and maintain accurate reservation information.
Liaise with hotels to request additional rooms, confirm facilities and support customer requirements.
Manage reservation lists following cancellations and contact customers where suitable places become available.
Handle day trip and holiday cancellations in line with company procedures, including charges, forms and customer correspondence.
Pass any confirmed holiday changes, amendments or cancellations to the Sales & Reservations Manager for action where required.

General Office Support

- Send brochures by post when requested and update customer mailing information accurately.

- Carry out general office administration, including filing, photocopying, monitoring messages and managing daily post.

- Maintain supplies of hotel brochures and office materials.

- Maintain customer medical forms and liaise with the insurance company where required.

- Support promotional days, evenings and familiarisation visits when requested.

- Take part in relevant training and development to support your success in the role.

- Carry out other reasonable administrative duties as required.

This list is not exhaustive, and you may occasionally be asked to carry out other reasonable duties in line with the needs of the business.

Hours of Work: Full-time position, Monday to Friday, 09:00 to 17:00, with a half-hour lunch break on a rota basis with other team members.

About You:

We are looking for someone who enjoys working with people, takes pride in providing excellent customer service and is comfortable working in a busy office environment. You will be organised, accurate and confident dealing with customers by telephone, email and face to face.

Key Skills and Experience:

- A strong customer focus and commitment to delivering excellent service.

- A friendly, professional manner and confidence when speaking with customers.

- Excellent attention to detail and the ability to process information accurately.

- Good organisational skills, with the ability to prioritise tasks and manage a varied workload.

- A positive team approach, with flexibility and a willingness to learn.

- Computer literacy, including Microsoft Word and Outlook, with the ability to learn industry-specific software packages.

- Previous experience in customer service, sales, reservations or travel would be advantageous, but is not essential.

Why Join Us?

Johnsons is proud of its excellent reputation, built over many years through high standards of customer care, staff training, employee wellbeing and the quality of its services. This role plays an important part in maintaining and enhancing those standards by ensuring every customer receives friendly, efficient and professional support.

If you are enthusiastic, reliable and enjoy helping customers find the right travel experience, we would be pleased to hear from you.

We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. Therefore, if you are interested, please submit your application as early as possible.

Pay: £13.39 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

site agent jobs in studley, war

Sales & Reservations Assistant

Telesales Agents

Family Services Contact Centre Agent 2

Legal Assistant - Residential Property

Helpdesk Agent

Customer Resolutions Coordinator

Customs Clearance Agent

New Business Assistant

Property Content Creator — 12 Month Maternity Cover

Private Sector Housing Officer

Front of House

Airfield Supervisor

Compliance / Accounts Officer

Events Coordinator

OCEAN EXPORT OPERATOR

Admin Operations and Events Lead

Aviation Security Duty Manager

Planner

Administrator- Asset Portfolio

Site Agent

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