Administrative coordinator Work, Jobs in Sutton Coldfield, Wmd (with Salaries)

Receptionist/Returns Coordinator (Dual Role)
Scolmore Group —Tamworth
- £26,000 - £28,000 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
1h
Office Coordinator
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee assistance programme
Retail Administration Co-ordinator
Birmingham Hospice —Birmingham
- £24,852 - £27,293 a year
- Part-time
- Microsoft Excel
- Administrative experience
- Supervising experience
- Free parking
- Annual leave
Quick apply
Admin / Co-ordinator
TW LTD —Hall Green
- £12 - £15 an hour
- Temporary
- Experience working with children
- First Aid Certification
- In-person
- Free parking
- Employee discount
Quick apply
10d
Receptionist & Treatment Co-ordinator
Birmingham Dental Excellence —Birmingham
- £10.95 - £12.21 an hour
- Weekend availability
- CRM software
- Sales
- English
- Free parking
- Employee discount
Quick apply
4d
Office Administrator / Service Coordinator
Newton Electrical & Mechanical Ltd —Burbage
- From £12.71 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- In-person
Quick apply
5d
Front of House Office Coordinator
EP Group —Birmingham
- Full-time
- Hospitality
- Front desk
- In-person
Quick apply
12d
Graduate Executive Assistant & Commercial Coordinator
Sigma Occupational Health Ltd —Birmingham
- £26,000 - £29,000 a year
- Full-time
- Business development
- University
- Bachelor's degree
- Free parking
Quick apply
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Telephone Events Co-ordinator/Administrator
Crackerjacks Children's Trust —Kidderminster
- £13.00 - £13.50 an hour
- Part-time
- CRM software
- Computer skills
- In-person
Quick apply
6d
Team Leader / Care Coordinator
Outcome Care And Support —Wolverhampton
- £14 - £16 an hour
- Full-time
- Team management
- In-person
- Training & development
- Free parking
- Annual leave
Quick apply
Bid Coordinator - Frameworks Management Team - UKI C&I - Level 2 - 15 Month FTC - Birmingham
EY —Birmingham
- Business development
- Continuous improvement
- Communication skills
- Employee discount
3d

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Receptionist/Returns Coordinator (Dual Role)

Scolmore Group -
Tamworth

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
1 hour ago

Benefits

Health & wellbeing programme
Company pension
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Inbound customer enquiry call handling
Credit note processing
Returns processing
ERP systems
Administrative support experience
Filing
Process improvement
ERP software
Internal department liaison
Administrative experience
Records management
Organisational skills
Front desk
Customer interaction
Document management systems
Communication skills

Full job description

Overview

Here at Scolmore, we are looking for a Receptionist/Returns Coordinator to support the day-to-day operation of reception and returns administration. This is a dual role which combines returns coordination and reception cover. As Returns Coordinator, you will be responsible for the entry of all debits on to the system and fully support the day to day administration of the returns goods process. As Receptionist, you will act as the first point of contact for anyone calling or visiting Scolmore head office, ensuring a professional, welcoming front of house experience wile also managing the switchboard and providing general administrative support to the Customer Service team and wider business.

This is a permanent full time position which is fully office based at our head office in Tamworth.

Key Responsibilities

Returns Coordination

Process customer returns, debit notes, and credits accurately through company systems.
Manage returns enquiries and resolve issues in a timely and professional manner.
Coordinate collections, investigate discrepancies, and liaise with internal departments and external partners to achieve positive outcomes.
Maintain accurate records, reports, and supporting documentation.
Monitor outstanding returns and proactively drive resolutions.

Reception & Front-of-House

Deliver a professional and welcoming experience for all visitors to Head Office.
Manage the switchboard, directing calls and enquiries appropriately.
Oversee visitor management procedures and support site health and safety processes.
Prepare ground floor meeting room and manage the ordering of refreshments.
Manage incoming and outgoing mail and support document archiving activities.

Collaboration & Administrative Support

Build effective working relationships across Customer Services, Sales, Operations, Quality, and Finance teams.
Provide administrative support to the Customer Services function and wider business.
Identify opportunities to improve processes and enhance service delivery.
Undertake other reasonable duties in line with the needs of the business.

Skills and Experience

Essential

Previous experience within a customer service, administration, returns, or office support environment.
Excellent customer service and interpersonal skills.
Professional, presentable, and approachable manner.
Strong verbal and written communication skills.
Excellent organisational skills with the ability to manage multiple priorities effectively.
Strong attention to detail and commitment to accuracy.
Ability to work independently and take ownership of workload.
Proactive and solution-focused approach to problem solving.
Experience using Microsoft Outlook and Excel.
Experience working with ERP systems or similar business software.
Ability to build positive working relationships across multiple departments.

Desirable:

Previous reception or front-of-house experience.
Experience handling returns, credits, debit administration, or logistics-related activities.
Knowledge of document management and archive systems.

Pay: £26,000.00-£28,000.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

administrative coordinator jobs in sutton coldfield, wmd

Receptionist/Returns Coordinator (Dual Role)

Office Coordinator

Retail Administration Co-ordinator

Admin / Co-ordinator

Receptionist & Treatment Co-ordinator

Office Administrator / Service Coordinator

Front of House Office Coordinator

Graduate Executive Assistant & Commercial Coordinator

Export Coordinator / Warehouse Administrator

Telephone Events Co-ordinator/Administrator

Team Leader / Care Coordinator

Bid Coordinator - Frameworks Management Team - UKI C&I - Level 2 - 15 Month FTC - Birmingham

I want to receive the latest job alerts for administrative coordinator in sutton coldfield, wmd

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