Service representative Work, Jobs in Swansea, Wls (with Salaries)

Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Representative
Fix Auto Swansea West —Swansea
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
13d
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Internal Sales Representative
Ingoodnic Ltd —Neath
- £24,420 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
Operational Support Officer
HM Courts and Tribunals Service —Swansea
- £25,582 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
10d
Operational Support Officer
HM Courts & Tribunal Service —Swansea
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
10d
Claims Executive - Commercial & Schemes
Howden Group Holdings —Swansea
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Telesales Appointer
Cathedral Hygiene —Llanelli
- From £26,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
Tritech & Innovation Project Support Officer
Hywel Dda University Health Board —Llanelli
- £28,819 - £31,626 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
4d
Self-Employed House Cleaner - £14/hour (no students)
Well Polished —Swansea
- £14 an hour
- Part-time
- Customer service
- Cooking
- English
- Flexible schedule
- Referral programme
Quick apply
8d
Restaurant Manager
Rasoi Waterfront —Swansea
- £37,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Restaurant management
- Employee discount
Quick apply
6d
Deputy Manager
Iceland —Swansea
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Admissions and Compliance Manager
Ideal Study Abroad Ltd —Aberdare
- £3,700 - £4,500 a month
- Full-time
- Bachelor's degree
- Communication skills
- Teaching
- Free parking
Quick apply
11d
ICT Enterprise Specialist
South Wales Police —Bridgend
- £47,046 - £54,696 a year
- Full-time
- Azure
- Free parking
- Health & wellbeing programme
Health, Safety, Environment & Quality Advisor
Greenvolt —Gowerton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
Quick apply
11d
ICT Infrastructure Manager
South Wales Police —Bridgend
- £53,451 - £57,186 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Team management
- Free parking
- Health & wellbeing programme
Sales Representative
Red Brand Media Ltd —Llanelli
- £12.71 an hour
- Part-time
- Hybrid work
- Sales
- Customer service
- English
Quick apply
14d
Senior Equipment Service Engineer
Amcor —Swansea
- Weekend availability
- English
- Travel
- Organisational skills
- Flexible schedule
ICT Cloud Infrastructure and Platforms Specialist
South Wales Police —Bridgend
- £47,046 - £54,696 a year
- Full-time
- Free parking
- Health & wellbeing programme
Health, Safety, Environment & Quality Advisor (Contract)
Greenvolt —Gowerton
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Quick apply
11d

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service representative jobs near swansea, wls

Customer Service Representative

ERS Administration Services
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

service representative jobs in swansea, wls

Customer Service Representative

Customer Service Representative

Customer Service Representative

Internal Sales Representative

Operational Support Officer

Operational Support Officer

Claims Executive - Commercial & Schemes

Telesales Appointer

Tritech & Innovation Project Support Officer

Self-Employed House Cleaner - £14/hour (no students)

Restaurant Manager

Deputy Manager

Admissions and Compliance Manager

ICT Enterprise Specialist

Health, Safety, Environment & Quality Advisor

ICT Infrastructure Manager

Sales Representative

Senior Equipment Service Engineer

ICT Cloud Infrastructure and Platforms Specialist

Health, Safety, Environment & Quality Advisor (Contract)

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