Service team lead Work, Jobs in Swindon, Eng (with Salaries)

Operations Manager (Managed Services)
Arcus FM —Cirencester
- Up to £68,000 a year
- Full-time
- Continuous improvement
- Team management
- Mentoring
Quick apply
General Manager
Aramark —Swindon
- Up to £44,000 a year
- Weekend availability
- Sales
- Customer service
- Merchandising
- Employee discount
Trainee Stock Auditor (Licensed Hospitality) - Swindon
Roslyns Group —Swindon
- £26,500 - £28,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
14d
Operations Lead
Racoo Screening Ltd —Swindon
- From £36,000 a year
- Full-time
- Bachelor's degree
- Data entry
- In-person
Quick apply
Television Licence Field Officer
Capita —Swindon
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
Operations Manager - Didcot
Eurest —Didcot
- Up to £45,000 a year
- Weekend availability
- Presentation skills
- Continuous improvement
- Contracts
13d
Crematorium Manager
WesterleighGroup —Trowbridge
- £42,000 - £52,000 a year
- Weekend availability
- Computer literacy
- Business development
- Team management
- Free parking
- Employee discount
Office Administrator
Cornwall Rural Community Charity —Swindon
- £16,071.43 a year
- Part-time
- Hybrid work
- Accounting
- Human resources
- Recruiting
Quick apply
14d
Soft Services Manager
Pinnacle Group —Swindon
- £45,000 - £48,000 a year
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
14d
Full Time Supervisor, Tommy Hilfiger - Swindon
Tommy Hilfiger —Swindon
- Full-time
- Customer service
- Supervising experience
- Conflict management
Sales Executive. NHS and Justice sector, unique products - small rapidly growing business
Balco Global Limited —Chippenham
- £28,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Analysis skills
Quick apply
Regional Operations Manager – Cleaning Services
Mitie —Swindon
- £47,000 - £55,000 a year
- Computer literacy
- Continuous improvement
- Cleaning
Lead Driver / Transport Team Leader
Heden Logistics Ltd —Swindon
- £40,000 - £50,000 a year
- Management
- Supervising experience
- Team management
- Free parking
Quick apply
8d
Joules Sales Assistant
NEXT —Swindon
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d
Hotel - Duty Manager
Premier Inn —Swindon
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Front of House -Shift Leader, Family Entertainment Centre
Rugrats and Halfpints —Cirencester
- £14.44 an hour
- Weekend availability
- Hospitality
- Management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Retail Lead - Swindon
Nike —Swindon
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Regional Operations Manager
Evri —Swindon
- £45,000 - £50,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
2d
Regional Delivery Manager
Evri —Swindon
- £44,500 - £50,000 a year
- Full-time
- Negotiation
Compliance Manager
Edenred —Swindon
- Up to £80,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Leadership

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Operations Manager (Managed Services)

Arcus FM -
Cirencester

Quick apply

Job details

Full-time
Up to £68,000 a year

Benefits

Company pension

Qualifications

Cost management
Succession planning
Fiscal management
Customer relationship building
Operations management
Stakeholder collaboration
Client engagement
Stakeholder liaison
Coaching
Cost control
Client relationship development
Performance management
Profit & loss
Stakeholder coordination
Continuous improvement
Team management
Partnership building
Risk management
Mentoring
Management reporting
Professional development mentoring
Account management
Leadership
Growth strategy
Operations leadership experience
Stakeholder management

Full job description

Location: Cirencester
Salary: Up to £68,000 depending on experience

Benefits: £5,549 car allowance, 10% bonus, pension, healthcare, plus many more

Join us as an Operations Manager and help shape the future of our Managed Services portfolio.

We’re looking for an experienced, commercially focused Operations Manager to take the lead across a diverse multi‑client FM managed services portfolio. You’ll provide hands‑on operational leadership, build strong client relationships, and ensure outstanding service delivery while driving organic growth and continuous improvement.

Reporting to the Business Unit Leader, this is a pivotal role at the heart of our service delivery model — ideal for someone who thrives in a fast‑paced, customer‑centric environment.

Operational Leadership & Client Management

Lead operational delivery across 20+ managed service clients.
Own senior relationships with customers and internal stakeholders, acting as a key point of escalation.
Ensure performance, commercial, and contractual expectations are consistently met.
Identify risks and performance gaps, driving effective action plans to resolution.
Lead operational problem‑solving and implement sustainable solutions.
Represent the Business Unit Leader when required.

People Leadership

Line manage and develop a team of Account Managers.
Coach and mentor to build capability, confidence, and a customer‑first culture.
Foster a high‑performing, collaborative environment.
Support succession planning and team development within the business unit.

Commercial & Financial Management

Support P&L performance, budgeting, and financial controls.
Improve work order profitability through smart cost control and efficient delivery.
Resolve margin‑impacting issues such as scope creep and reactive work.
Maintain strong governance around reporting and commercial compliance.

Strategic Growth & Continuous Improvement

Contribute to business unit strategy, especially focusing on organic growth.

Identify opportunities to enhance service, expand scope, and add value.
Collaborate with Account Managers on account growth plans.
Promote standardisation, best practice, and continuous improvement.

Essential Experience

Proven background as an Operations Manager (or similar senior role) in Managed Services or FM.
Experience managing multi‑client portfolios.
Strong people leadership skills with experience developing Account Managers.
Commercially astute with P&L awareness and margin management experience.
Demonstrated ability to improve performance and profitability.
Excellent stakeholder management and confident decision‑making abilities.

Desirable

Experience in a fast‑paced, customer‑driven managed services environment.
Exposure to contract mobilisation or service transformation.
Strong data and performance reporting capability.

Who You Are

A strategic thinker with strong operational delivery skills.
Resilient, decisive, and comfortable working in ambiguity.
A collaborative leader who builds trust and develops others.
Customer‑focused with strong commercial curiosity.

Ready to take the next step in your leadership career?

Apply now and help us deliver outstanding service, build strong customer partnerships, and grow our managed services portfolio.

Quick apply

Refine Your Search

service team lead jobs in swindon, eng

Operations Manager (Managed Services)

General Manager

Trainee Stock Auditor (Licensed Hospitality) - Swindon

Operations Lead

Television Licence Field Officer

Operations Manager - Didcot

Crematorium Manager

Office Administrator

Soft Services Manager

Full Time Supervisor, Tommy Hilfiger - Swindon

Sales Executive. NHS and Justice sector, unique products - small rapidly growing business

Regional Operations Manager – Cleaning Services

Lead Driver / Transport Team Leader

Joules Sales Assistant

Hotel - Duty Manager

Front of House -Shift Leader, Family Entertainment Centre

Retail Lead - Swindon

Regional Operations Manager

Regional Delivery Manager

Compliance Manager

I want to receive the latest job alerts for service team lead in swindon, eng

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