Operational excellence team leader Work, Jobs in Swinton, Gtm (with Salaries)

Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Recruiting
Quick apply
9d
Warehouse Operative
DHL Supply Chain —Manchester
- £31,309.12 a year
- Night shift
- Forklift
- Warehouse experience
- Communication skills
5d
Composites Team Leader
Safran —Burnley
- Full-time
- English
- Hotel
- Continuous improvement
- Employee assistance programme
- Employee discount
5d
Store Manager - Convenience - Swinton
Morrisons —Swinton
- Weekend availability
- Customer service
- Recruiting
- Training & development
- Annual leave
- Employee discount
Quick apply
Helpdesk Operative
Sodexo —Manchester
- £13.17 - £14.05 an hour
- Full-time
- Hospital
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Warehouse Team Leader
Inspired Global Cuisine —Oldham
- £19.13 an hour
- Full-time
- Team management
- In-person
- Training & development
- Free parking
- Store discount
Quick apply
Customer Service Team Manager
Ryan, LLC —Salford
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
- Gym membership
Quick apply
Contract Manager
The Dwelling Doctors —Eccles
- £30,000 - £45,000 a year
- Full-time
- Customer service
- Administrative experience
- Continuous improvement
Quick apply
Director of Customer Experience
Car Benefit Solutions —Bury
- £85,000 - £100,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- AI
- Leadership
- Employee assistance programme
Quick apply
3d
Operations Manager
Auto Marine Cables Ltd —Manchester
- 8 hour shift
- Continuous improvement
- Team management
- Quality control
- Free parking
- Health & wellbeing programme
Quick apply
7d
Payroll Administrator
JDSPORTS —Bury
- Full-time
- Customer service
- Public speaking
- Leadership
- Free parking
- Employee discount
Quick apply
Supplier Quality Team Leader
Safran —Burnley
- Full-time
- Hotel
- Presentation skills
- Continuous improvement
- Flexitime
- Employee assistance programme
Senior Operations Manager - Multi-Site
Dunsters Farm —Bury
- Weekend availability
- Presentation skills
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
3d
Distribution Operations Manager
SDL Logistics Solutions Ltd —Manchester
- £38,000 - £76,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Referral programme
Quick apply
4d
Supervisor (12 hours/week)
Build-A-Bear Workshop —Trafford
- 12 hour shift
- Team management
- Training & development
General Manager
Whistl UK Ltd —Bolton
- £53,818 - £61,800 a month
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
Quick apply
14d
Transport Team Leader (Nights)
gategroup —Manchester
- £19.80 an hour
- Overtime
- Supervising experience
- Continuous improvement
- Team management
- Free parking
- Annual leave
Quick apply
Store Manager
KHAADI —Manchester
- £35,000 - £55,000 a year
- 8 hour shift
- Customer service
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
14d
Production Shift Manager
Warburtons —Bolton
- Full-time
- Bakery
- Continuous improvement
- Manufacturing
- Annual leave
- Employee discount
7d
Facilities Services Manager
Sodexo —Manchester
- £40,000 a year
- Full-time
- Travel
- Budgeting
- Communication skills
- Employee assistance programme
Quick apply
11d

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operational excellence team leader jobs near swinton, gtm

Helpdesk Team Leader

Sodexo -
Salford

Quick apply

Job details

Full-time | Fixed term contract
Up to £34,000 a year
9 days ago

Qualifications

Microsoft Word
Operations management
Process improvement
Change management
Analysis skills
Recruiting
Employee performance appraisals
Customer support
Professional development mentoring
Customer interaction
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Job Introduction

Helpdesk Team Leader - 6 months FTC

Location: 310 Broadway, Salford, M50 2UE

Salary: Up to 34k depending on experience

Working hours: 40 hours per week

We are seeking an experienced Helpdesk Team Leader to oversee the daily operations of the Command Centre. The successful candidate will ensure full compliance with policies and procedures, deliver contractual and quality KPIs, and provide effective leadership, coaching, and development to a team of administrators and schedulers.

SC Clearance Requirement: Candidates must be eligible for Security Check (SC) Clearance. As part of the eligibility criteria, applicants should have resided in the UK continuously for at least the last 5 years. Employment will be subject to successful security vetting.

Key Responsibilities:

Deputise for the Operations Manager when required.
Act as the first point of escalation for all helpdesk‑related queries.
Support operators and schedulers with workload management.
Monitor and manage workloads to ensure tasks are completed within required timescales.
Deliver and support regular training, coaching, and development activities.
Conduct monthly 1:1s and quarterly PDRs, documenting all actions and development needs.
Maintain accurate processes and identify opportunities for improvement.
Support the rollout of new procedures and operational changes.
Assist with recruitment within the Command Centre.
Build strong customer relationships and ensure high levels of satisfaction.
Promote a safe working environment and uphold Sodexo’s values, policies, and ethical standards.

Requirements:

Minimum 3 years’ experience in a Contact Centre or Service Centre environment.
Proven experience in team leadership and people management.
Ability to lead effectively in a fast‑paced, changing environment.
Strong customer focus and excellent communication skills.
Demonstrated ability to coach, develop, and motivate teams.
Advanced proficiency in Microsoft Excel and Word.
Strong analytical, organisational, and decision‑making skills.
High attention to detail and commitment to service excellence.
Ability to build strong relationships and influence stakeholders.
Experience improving business processes and working to safety standards.
Self‑motivated, professional, and results‑driven.

Sodexo’s Business Support segment sits at the heart of our organisation, providing the essential services that keep our operations running smoothly and efficiently. As a central function, Business Support brings together a diverse range of specialist teams - including our technology and digital services - to deliver the systems, processes and expertise that enable Sodexo to thrive.

From driving innovation to ensuring seamless administrative, commercial and operational support, the Business Support segment plays a critical role in strengthening performance across all parts of the business. Joining this segment means becoming part of a collaborative, solutions‑focused environment where your work directly contributes to the success of our people, our clients and the communities we serve.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Quick apply

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operational excellence team leader jobs in swinton, gtm

Helpdesk Team Leader

Warehouse Operative

Composites Team Leader

Store Manager - Convenience - Swinton

Helpdesk Operative

Warehouse Team Leader

Customer Service Team Manager

Contract Manager

Director of Customer Experience

Operations Manager

Payroll Administrator

Supplier Quality Team Leader

Senior Operations Manager - Multi-Site

Distribution Operations Manager

Supervisor (12 hours/week)

General Manager

Transport Team Leader (Nights)

Store Manager

Production Shift Manager

Facilities Services Manager

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