Analyst Work, Jobs in Tameside, Gtm (with Salaries)

Complaints Analyst
National Westminster Bank PLC —Manchester
- £28,475 - £40,200 a year
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Communication skills
- Annual leave
11d
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Employee discount
Quick apply
Data Analyst
MWHTreatment —Hattersley
- Hybrid work
Business Analyst
ZAM FM LTD —Didsbury
- £33,000 - £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's degree
- Sick pay
Quick apply
5d
Data Analyst
Bruntwood —Manchester
- £35,000 - £40,000 a year
- Full-time
- Data analysis skills
- Annual leave
12d
VAT Analyst
ADI Global Distribution —Oldham
- Full-time
- Hybrid work
- English
- Communication skills
5d
Operations & Business Analyst (Manufacturing)
Hartwell Manufacturing Ltd —Ossett
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
- Free parking
Quick apply
Business Performance & Strategy Analyst
Beautykingdom uk ltd —Bradford
- £50,200 - £55,200 a year
- Full-time
- Microsoft Excel
- Writing skills
- Analysis skills
- Free parking
- Annual leave
Quick apply
Business Analyst (DV Security Clearance)
CGI —Manchester
- Full-time
- Agile
Quick apply
Business Insight Analyst
Autotrader —Manchester
- £40,000 - £45,000 a year
6d
Analyst, Compliance
Bryan Cave Leighton Paisner LLP —Manchester
- No degree
- Organisational skills
- Financial services
10d
Data Analyst
Autotrader —Manchester
- £35,000 - £60,000 a year
Analyst I
Ensign-Bickford Industries, Inc. —Manchester
- Full-time
- Quality control
FP&A Analyst
Bravura Solutions —Manchester
- Full-time
- Analysis skills
- Organisational skills
- AI
Compliance Analyst
Freshfields —Manchester
- Analysis skills
- Travel
- AI
12d
Data & Insights Analyst - GBCT (Casual)
British Cycling —Manchester
- £12.71 an hour
- Part-time
- Organisational skills
- Communication skills
- Time management
13d
Product Analyst
CarFinance247 —Manchester
- Up to £50,000 a year
- Agile
- Communication skills
4d
Business Analyst
Swiss Life Global Solutions —Manchester
- Analysis skills
- Organisational skills
- Agile
- Annual leave
- Employee assistance programme
Data Analyst
Express Solicitors —Manchester
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Databases
- SQL
- Employee assistance programme
Data Quality Analyst
Rochdale Boroughwide Housing —Rochdale
- £40,423 a year
- Full-time
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
10h

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Complaints Analyst

National Westminster Bank PLC -
Manchester

Apply Now

Job details

Permanent | Full-time
£28,475 - £40,200 a year
11 days ago

Benefits

Annual leave

Qualifications

Writing skills
Complaint handling
Analysis skills
Customer interaction
Communication skills
Analytics

Full job description

Closing date for applications: 11/08/2026

Location Manchester, United Kingdom

Salary £28,475 – £40,200

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00282835

We’re building something better

This role is in NatWest Boxed

At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Complaints Analyst

If you’re motivated and with a keen eye for detail, this is an opportunity for you to take ownership of your complaints in all areas across NatWest Boxed
You’ll be liaising with customers to understand their complaint before conducting thorough investigations and responding within timescales
In return, you’ll gain a valuable insight into our business as you work across departments and handle a variety of NatWest Boxed's customers' complaints

What you'll do

As a Complaints Analyst, you’ll deliver fair outcomes for all of your customers and give careful consideration to cases with distress or financial loss. We’re looking for someone to treat customers with sensitivity and empathy during contact in order to defuse sometimes difficult situations.
You'll also analyse trends and identify opportunities to improve customer experience, growth and efficiency.

Your day-to-day duties will include:

Handling complaints in line with internal policies and requirements, making sure that fair outcomes are reached and properly documented
Acknowledging and responding to all complaints within our SLAs and prioritising your workload to meet deadlines
Delivering your work in line with our quality standards and within our agreed processes
Maintaining responsibility for the quality of your own work
Completing relevant training and staying aware of business updates relevant to your role

The skills you'll need

To succeed in this role, you’ll be comfortable working in a fast-paced environment, with previous complaint handling experience preferred. Your excellent communication skills and listening abilities will allow you to resolve complaints sensitively and build relationships with your customers.

You’ll also demonstrate:

Experience of working cases/tasks individually and as part of a team
Good analytical skills and the ability to understand the customer’s journey and circumstances
Strong attention to detail
Strong verbal and written skills

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Spinningfields hub

Spinningfields is Manchester’s leading leisure, retail, and business district and home to some of the most incredible architecture, restaurants, flagship stores, and bars the city has to offer.

Key facts:

Space for 1,345 colleagues from various teams across the bank
Our outdoor roof terrace has panoramic views of the city
Opened in 2023

Apply Now

Refine Your Search

analyst jobs in tameside, gtm

Complaints Analyst

PMO Analyst

Data Analyst

Business Analyst

Data Analyst

VAT Analyst

Operations & Business Analyst (Manufacturing)

Business Performance & Strategy Analyst

Business Analyst (DV Security Clearance)

Business Insight Analyst

Analyst, Compliance

Data Analyst

Analyst I

FP&A Analyst

Compliance Analyst

Data & Insights Analyst - GBCT (Casual)

Product Analyst

Business Analyst

Data Analyst

Data Quality Analyst

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We’re building something better

This role is in NatWest Boxed

Job description

Your benefits breakdown

Your pay package

Your leave allowance

Total rewards package

Welcome to our Spinningfields hub

Key facts:

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