Service coordinator Work, Jobs in Tamworth (with Salaries)

Customer Experience Coordinator
BELFOR UK Ltd —Tamworth
- £28,126.40 a year
- Full-time
- In-person
Quick apply
4d
Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- £34,000 a year
- Full-time
- Microsoft Word
- In-person
- Training & development
- Store discount
- Health & wellbeing programme
Quick apply
18h
Logistics Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- £34,000 a year
- Full-time
- Microsoft Word
- In-person
- Training & development
- Store discount
- Health & wellbeing programme
Quick apply
17h
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Computer skills
- Flexitime
Quick apply
Service Coordinator
Arrow Industrial Group Limited —Birmingham
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
12d
Customer Service Coordinator
InXpress —Nuneaton
- £28,000 - £33,000 a year
- Full-time
- Computer literacy
- Writing skills
- English
Quick apply
15h
Event Operations Manager
Lemoncake Events —Lichfield
- From £45,000 a year
- Overtime
- First Aid Certification
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- Management
- Computer literacy
- Data entry
Quick apply
16h
Office Coordinator
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee assistance programme
4d
Sales Support Coordinator
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
4d
Service Coordinator
Air Care Compressors Limited —Cannock
- £12.71 - £13.50 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Analysis skills
- Free parking
Quick apply
1d
Planning Coordinator
Spray Tanker Services Ltd —Wolverhampton
- £30,000 - £34,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Kan Ban Coordinator UKKBACRD
Supply Technologies —Burton-On-Trent
- Continuous improvement
- Organisational skills
- Computer skills
Quick apply
4d
Property Maintenance Coordinator (Maternity Cover)
George Edwards —Measham
- £13.48 an hour
- Part-time
- Customer service
- Computer literacy
- Data entry
- Flexible schedule
Quick apply
Ocean Imports Coordinator
CEVALogistics —Ashby-De-La-Zouch
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Fleet Compliance Coordinator
DHL Supply Chain —Birmingham
- £30,000 a year
- Monday to Friday
- Remote
- Computer literacy
14h
Customer Experience Coordinator
Allison Homes —Castle Donington
- Full-time
- English
- Continuous improvement
- Organisational skills
- Free parking
- Employee discount
Quick apply
16h
Programme Coordinator
WMGC —Coventry
- £38,000 a year
- Hybrid work
- Microsoft Powerpoint
- Administrative experience
- Organisational skills
Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
Service Coordinator
Orona UK —Cannock
- Microsoft Word
- Customer service
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
4d

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service coordinator jobs near tamworth

Customer Experience Coordinator

BELFOR UK Ltd -
Tamworth

Quick apply

Job details

Permanent | Full-time
£28,126.40 a year
4 days ago

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Stakeholder liaison
GCSE
Case record updates
Customer support
Customer interaction
Customer support experience (1–3 years)

Full job description

Reporting to the Business Support Team Leader, the Customer Experience Coordinator is responsible for providing administrative and operational support to the Customer Experience Department, ensuring the efficient progression of claims and delivery of an excellent customer experience. The role acts as a key point of contact for insurers, loss adjusters and policyholders, managing enquiries, processing claim documentation, and maintaining accurate records in line with insurer contractual requirements and company standards.

The postholder will be responsible for supporting the management and progression of Restoration and Reinstatement services, ensuring claims are handled efficiently, service levels are achieved, and work in progress is actively managed. They will utilise a range of insurer systems and portals to update claim information, prepare reports, and communicate effectively with internal and external stakeholders. The role requires the ability to work proactively, use initiative to progress claims, build confidence with customers, and contribute to the delivery of a high-quality, compliant and commercially effective service. The postholder will also be expected to adapt to changing business requirements, including the implementation of new systems and processes.

KEY OUTCOMES & RESPONSIBILITIES

Respond to and manage inbound telephone enquiries from insurers, loss adjusters, and policyholders, ensuring professional and efficient customer experience.
Process and distribute incoming emails to the appropriate regional teams in a timely manner.
Prepare, review, and complete reports using information provided by technicians, ensuring all documentation meets insurer contractual requirements, rates and within company standards
Consistently achieve agreed Service Level Agreements (SLAs) relating to reports and telephone response times.
Accurately enter, update, and process claim-related documentation, including insurer updates, equipment on-hire/off-hire activities, and progressing claims.
Utilise a range of insurer portals and systems, including CoreLogic (Cotality), Synergy, and 360, to add report and update claim information effectively.
Maintain accurate records and ensure all customer and claim information is updated promptly and in accordance with company procedures.
Responsibilities and duties may change and vary with the introduction of new IT system currently being implemented.
Ensure responsibilities specific to your role as detailed within BKH P001 Health & Safety Policy are complied with.
Any other reasonable management request.

Pay: £28,126.40 per year

Work Location: In person

Quick apply

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service coordinator jobs in tamworth

Customer Experience Coordinator

Service Delivery Frontline Manager

Logistics Frontline Manager

Senior Operations Coordinator