Customer specialist Work, Jobs in Taplow (with Salaries)

Patient Services Administrator
Apodi ltd —Maidenhead
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Administrative experience
- Data entry
- Work from home
Quick apply
Partner Based Patient Services Administrator
Apodi ltd —Maidenhead
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Retail Customer Service
Entain —Bourne End
- £13 an hour
- Overtime
- Cash handling
Patient Care Coordinator in Luxury Private Hospital
Berkshire Grove Hospital —Maidenhead
- £14 - £16 an hour
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
10d
Housing Officer
Housing Solutions —Maidenhead
- £35,858 a year
- Full-time
- Conflict management
- Communication skills
- Annual leave
Trainee Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
Customer Assistant
Lidl —Marlow
- £14.80 - £15.30 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
5d
Sales Assistant
HMV Group —High Wycombe
- Part-time
- Customer service
- Merchandising
2d
Lead Agent - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Customer service
- Mentoring
Customer Support Specialist
Clarion Housing Group —Morden
- £35,199 - £40,856 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
5d
Customer Care & Quality Specialist Team Leader
Clarion Housing Group —North London
- £37,854 - £52,051 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Travel
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Eton
- £28,000 - £35,000 a year
- Full-time
- Microsoft Office
- Travel
- Recruiting
Quick apply
Senior KYC Onboarding Specialist
IFX Payments —Amersham
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Mentoring
- Annual leave
- Life insurance
Quick apply
1d
Sales - Sales Advisor - UK
New Look —Uxbridge
- Part-time
- Customer service
2d
Student Hub Administrator
Imperial College London —South Kensington
- £38,608 - £41,666 a year
- Full-time
- Microsoft Office
- Organisational skills
- Annual leave
1d
Data Centre Warehouse Operative
ATC Computer Transport & Logistics —Slough
- Microsoft Word
- Customer service
- English
Quick apply
Customer Support Specialist
Lale12 Financial and Business Operations Services —London
- £3,400 a month
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
19h
Customer Service Specialist
KP Snacks —Slough
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Presentation skills
- Flexitime
- Employee assistance programme
Quick apply
Customer Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
Trainee Print Technician (Large Format)
Supersize Print —Amersham
- £25,000 - £30,000 a year
- Overtime
- No experience needed
- Quality control
- Paid training
Quick apply

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customer specialist jobs near taplow

Patient Services Administrator

Apodi ltd -
Maidenhead

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year

Benefits

Company pension
Work from home
On-site parking

Qualifications

Microsoft Word
Collaborate with healthcare professionals
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Updating electronic health records
Stakeholder liaison
Patient appointment coordination
GCSE
Administrative support experience
Microsoft Office Suite
Patient service
Administrative experience
Appointment booking and call handling
Clinical audit participation
Data entry
Organisational skills
Customer support
Patient record updating
Managing patient records
Communication skills
Time management

Full job description

Patient Services Administrator

Location: Maidenhead (Hybrid Working, minimum 2 days in the office)
Salary: £26,000-£28,000 (depending on experience) + Benefits

Join Apodi and Help Make a Difference to Patients' Lives

Are you an experienced administrator with excellent organisational skills and a passion for delivering outstanding service? Do you enjoy working in a fast-paced environment where your work directly supports patients and healthcare professionals?

At Apodi, we are looking for a compassionate, proactive, and detail-oriented Patient Services Administrator to join our growing team. This is an exciting opportunity to play a key role in supporting healthcare programmes that positively impact patients across the UK.

About the Role

As a Patient Services Administrator, you will be at the heart of our operational team, providing essential administrative support across our healthcare projects. Acting as a central point of contact for patients, carers, nurses, NHS Healthcare Professionals, and homecare delivery providers, you will help ensure the smooth delivery of safe, effective, and patient-centred care.

This is a varied role that requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities within a busy and supportive team environment.

About Apodi

Founded in 2006, Apodi is a specialist healthcare solutions provider focused on developing and delivering innovative programmes on behalf of our pharmaceutical clients.

Everything we do is centred around improving patient outcomes and creating value for patients, the NHS, and the pharmaceutical industry.

Our Values

Caring
We put patients at the heart of everything we do.

Candid
We build honest, transparent relationships based on trust and integrity.

Performing
We strive for excellence and deliver exceptional results for our clients, patients, and colleagues.

Key Responsibilities

Act as a first point of contact for patients and carers, delivering a professional, empathetic, and high-quality service.
Manage patient referrals and appointments using the Apodi Patient Management System.
Coordinate nurse diaries and schedule patient appointments.
Process incoming and outgoing telephone calls and respond to patient and healthcare professional enquiries.
Upload and maintain accurate patient records and documentation within internal systems.
Prepare and send required documentation to NHS Trusts and other stakeholders.
Conduct weekly reconciliation activities to ensure patient records are accurate and complete.
Support pharmacovigilance activities by processing and documenting adverse events within the Radar AE system.
Maintain accurate data entry across patient management, appointment, reporting, and adverse event systems.
Support shared mailbox management and correspondence handling.
Assist with incoming and outgoing post.
Contribute to audits, reporting, and quality improvement initiatives.

About You

We are looking for someone who is:

Highly organised and able to manage multiple priorities effectively.
Detail-oriented with excellent accuracy and attention to detail.
A strong communicator with excellent written and verbal communication skills.
Confident speaking with patients and healthcare professionals over the telephone.
Proactive, adaptable, and keen to learn new systems and processes.
A team player who builds positive working relationships with colleagues and stakeholders.
Passionate about providing excellent customer service.

Essential Requirements

Previous administration experience.
Strong customer service skills.
Ability to handle confidential and sensitive information appropriately.
Excellent time management and organisational skills.
Experience working effectively as part of a team.
GCSE (or equivalent) Grade 4/C or above in English and Maths.
Good working knowledge of Microsoft Office applications, including Word, Excel, and Teams.

Desirable

Experience working within a healthcare environment.
Familiarity with patient management systems.
Understanding of healthcare administration processes.

What We Offer

Competitive salary range of £26,000-£28,000 (depending on experience)
Hybrid working model
Flexible working arrangements and excellent work-life balance
Company pension scheme
Life assurance
Supportive and collaborative working environment
Opportunity to make a genuine difference to patients' lives

Interested?

If you would like to find out more about this opportunity, please contact:

Rebecca King [email protected]
01628 500897

Apply today and join a team dedicated to improving patient outcomes through exceptional care and service.

Job Types: Full-time, Permanent

Benefits:

Company pension
On-site parking
Work from home

Work Location: Hybrid remote in Maidenhead SL6 7QU

Quick apply

Refine Your Search

customer specialist jobs in taplow

Patient Services Administrator

Partner Based Patient Services Administrator

Retail Customer Service

Patient Care Coordinator in Luxury Private Hospital

Housing Officer

Trainee Customer Resolutions Advisor

Customer Assistant

Sales Assistant

Lead Agent - T3

Customer Support Specialist

Customer Care & Quality Specialist Team Leader

HR Advisor - Health and Social Care

Senior KYC Onboarding Specialist

Sales - Sales Advisor - UK

Student Hub Administrator

Data Centre Warehouse Operative

Customer Support Specialist

Customer Service Specialist

Customer Advisor

Trainee Print Technician (Large Format)

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