Technical support occupations Work, Jobs in Thame, Oxf (with Salaries)

1st Line Service Desk Engineer
turn IT on —Princes Risborough
- £24,000 - £27,000 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Continuous improvement
- In-person
- Communication skills
Junior IT Technician
Summer Fields School Trust Ltd —Oxford
- £27,000 - £29,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Employee assistance programme
Quick apply
8d
Team Lead, Technical Support
Seequent —Reading
- Remote
- Computer literacy
- English
- Continuous improvement
IT Support Technician
University of Oxford —Oxford
- £32,108 - £405,114 a year
- Full-time
- Communication skills
10d
It Support Engineer 1st Line/2nd Line
Azteq Group Limited —Beaconsfield
- £28,000 - £34,000 a year
- Full-time
- Travel
- Computer networking
- SharePoint
- Free parking
- Referral programme
Quick apply
4d
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
IT Officer
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
2nd Line analyst - Technical Support
Managed 24/7 Ltd —Milton Keynes
- £26,000 - £37,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Data entry
Quick apply
3d
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Analytics
- Annual leave
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
3d
1st & 2nd Line IT Support
The Mill Hill School Foundation —Hemel Hempstead
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
6d
IT Support Engineer I - Junior Helpdesk
Ariat Europe Ltd —Harwell
- Full-time
- Hybrid work
- Travel
- Computer networking
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
1d
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- Google Suite
- Continuous improvement
- SharePoint
Technical Support Specialist
GN Group —Bicester
- Full-time
- CRM software
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Databases
- Travel
- SharePoint
IT Support Contract
Ekco —Milton Keynes
- Maintenance
- English
- Travel
Quick apply
Remote Support Engineer
Frossell Recruitment —Milton Keynes
- £37,500 a year
- Full-time
- Schematics
- Engineering
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Customer Support Technician
Ricoh —Reading
- Communication skills
IT Support Engineer - Maternity Cover
The Focusrite Group —High Wycombe
- £25,000 - £35,000 a year
- Azure
- SharePoint
- AI
- Life insurance
Quick apply

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technical support occupations jobs near thame, oxf

1st Line Service Desk Engineer

turn IT on -
Princes Risborough

Quick apply

Job details

Full-time
£24,000 - £27,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Technical troubleshooting
Desktop support
Ticket management
Network support
Customer support
Customer interaction
Communication skills
Active Directory

Full job description

Job Advert

1st Line Service Desk Engineer

Princes Risborough | Full Time | £24,000 to £27,000 per annum

Do you enjoy helping people and solving technical problems?

We're looking for a friendly, customer-focused 1st Line Service Desk Engineer to join our growing Central IT team based in Princes Risborough. If you're passionate about technology, enjoy troubleshooting issues, and take pride in delivering excellent customer service, we'd love to hear from you.

As the first point of contact for IT support enquiries, you'll provide technical assistance to schools across a variety of systems and technologies. You'll work alongside a supportive team, resolving issues where possible and escalating more complex incidents when needed.

What you'll be doing

Providing first-line IT support via phone, email and ticketing systems.
Diagnosing and resolving technical issues relating to hardware, software, Microsoft 365 and user accounts.
Supporting Windows devices, printers, networking issues and general troubleshooting.
Managing support tickets through to resolution whilst keeping customers updated.
Escalating more complex technical issues to senior engineers when required.
Delivering a positive customer experience and building strong working relationships.

What we're looking for

Previous experience in a Service Desk, IT Support or similar technical support role.
Strong knowledge of Microsoft Windows and Microsoft 365.
Experience of troubleshooting hardware, software and connectivity issues.
Basic understanding of Active Directory and networking.
Excellent communication and customer service skills.
A proactive approach with the ability to work both independently and as part of a team.
Experience within the education sector would be beneficial, but it is not essential.

What you'll receive

25 days annual leave plus bank holidays
Pension scheme
Eye care voucher scheme
Cycle and eBike scheme
Employee Assistance Programme
Mental Health First Aiders
Ongoing training and development opportunities

About turn IT on

turn IT on provides hands-on ICT support, MIS support, GDPR services, consultancy and training to schools across England. Together with our sister brand, School ICT Services, we support more than 2,200 schools and employ almost 250 colleagues.

As part of the Transforming Learning Group, we are part of a wider family of education-focused businesses dedicated to helping schools and educators thrive through technology, services and specialist expertise.

We are passionate about helping schools make the most of technology so they can focus on teaching and learning. Just as importantly, we're committed to creating a workplace where people feel supported, respected and valued. We believe diversity, inclusion and flexibility help us build stronger teams and deliver better outcomes for our customers.

The successful candidate will be required to undergo an Enhanced DBS check.

Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Quick apply

Refine Your Search

technical support occupations jobs in thame, oxf

1st Line Service Desk Engineer

IT End-User Support Specialist

Junior IT Technician

Team Lead, Technical Support

IT Support Technician

It Support Engineer 1st Line/2nd Line

Administrative Assistant (IT)

IT Officer

2nd Line analyst - Technical Support

Technical Helpdesk

IT Service Desk Analyst

1st & 2nd Line IT Support

IT Support Engineer I - Junior Helpdesk

2nd Line IT Support Engineer

Technical Support Specialist

Technical Support Engineer (US hours)

IT Support Contract

Remote Support Engineer

Customer Support Technician

IT Support Engineer - Maternity Cover

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