Booking agent Work, Jobs in Theydon Bois, Ess (with Salaries)

Car rental Customer Service
Fleeto —Dagenham
- From £27,000 a year
- Full-time
- Bilingual
- Administrative experience
- Front desk
- Free parking
Quick apply
8h
Reservations Agent
Marlin —London
- From £12.71 an hour
- Full-time
- Hospitality
- English
- In-person
- Annual leave
- Referral programme
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4d
Booking Services Agent
Guild Hotel Marble Arch —London
- £28,000 a year
- Full-time
- Customer service
- Hotel
- Guest services
- Employee discount
- Referral programme
Quick apply
Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
4h
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
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Reservations Agent (Part time)
Rosewood London —London
- Part-time
- Sales
- Hotel
- Annual leave
Quick apply
Saturday 1-day per week - Experienced administrator / viewing clerk
Shepherds Estate Agent —Hoddesdon
- £12.75 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- English
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1d
Independent Travel Agent
The Travel Experts —London
- Part-time
- Remote
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Tier 2 Technical Support Agent (UK)
Hapana —London
- £43,000 a year
- Weekend availability
- Remote
- CRM software
- Organisational skills
- APIs
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6d
Front Office & Reservations Agent
Motel One —London
- Full-time
- English
- Hotel
- Front desk
Quick apply
5d
Reservation Agent
The Chauffeur Group —Welwyn Garden City
- From £23,400 a year
- Part-time
- Hybrid work
- Guest services
Quick apply
6d
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hotel
- Restaurant
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Reservations Agent
Rosewood London —London
- Full-time
- Sales
- Hotel
- Annual leave
Quick apply
Front Office Agent
The Cloud One —London
- From £29,000 a year
- Nights as needed
- English
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- Front desk
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Sales Negotiator
Sandra Davidson Estate Agents —Ilford
- £25,420.00 - £52,691.80 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee assistance programme
Quick apply
12d
Freelance Travel Consultant
The Travel Experts —London
- Part-time
- Remote
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London postcodes - Property Inventory Clerk
Assist Inventories —London
- £900 - £3,500 a month
- Holidays
- Computer literacy
- No experience needed
- English
- Flexitime
Quick apply
8d
Editorial Assistant
Hachette —London
- Communication skills
- Annual leave
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2h
Agentic Audio Specialist - Freelance AI Trainer Project
Meridial —London
- £11.00 - £30.65 an hour
- Remote
- Computer literacy
- English
- Computer skills
- Annual leave
Sales lead Generators & Telesales Representative
Eco Efficient Installations LTD —Braintree
- £300 - £1,000 a week
- Full-time
- CRM software
- In-person
Quick apply
14d

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Car rental Customer Service

Fleeto
Dagenham

Quick apply

Job details

Full-time
From £27,000 a year
8 hours ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Bilingual
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Multilingual
Administrative experience
Front desk
Computer skills
Customer interaction
Communication skills

Full job description

Job description:

About Fleeto

Fleeto is a leading PCO car rental company dedicated to providing high-quality vehicles and exceptional customer service to our clients. As part of a larger group, Fleeto plays a vital role in ensuring smooth operations for private hire drivers across the UK.

Role Purpose

The Car Rental Agent will be the first point of contact for visitors, drivers, and partners at Fleeto. This role combines traditional front of house responsibilities with hands-on involvement in vehicle handovers, including check-in and check-out inspections. The ideal candidate will be professional, highly organised, and customer-focused with strong attention to detail.

Key Responsibilities

Front of House & Reception:

Welcome visitors, drivers, and customers, ensuring a professional and friendly first impression.
Answer incoming calls, emails, and queries in a timely and polite manner.
Manage reception area to ensure it is tidy, professional, and welcoming at all times.
Handle basic administrative duties (filing, data entry, scanning, booking appointments).
Support customer service queries and escalate issues where required.

Vehicle Check-In / Check-Out Duties:

Carry out vehicle handovers with drivers, including:
Conducting thorough pre- and post-rental vehicle inspections (inside and out).
Recording vehicle condition accurately with photos and checklists.
Explaining vehicle features and rental terms to customers.
Collecting keys, documents, and ensuring correct sign-off.
Report any damages, defects, or missing items promptly to the Operations team.
Update booking system with inspection results and status of vehicles.
Support the fleet team in coordinating vehicle availability.

Key Skills & Attributes

Professional, approachable, and customer-focused.
Strong communication skills (verbal and written).
High attention to detail when recording vehicle condition.
Good IT skills – confident using booking systems, email, and MS Office/Google Suite.
Ability to multitask in a fast-paced environment.
Team player with a proactive and flexible approach.

Requirements

Previous experience in a customer-facing or reception role (desirable but not essential).
Knowledge of vehicle rental, automotive, or PCO sector (an advantage, but training provided).
Full UK driving licence (preferred, for moving vehicles when needed).
Must be reliable, punctual, and well-presented.

What We Offer

Competitive salary and benefits package.
Opportunities for career development within the Fleeto group.
A supportive and inclusive work environment.
On-the-job training and mentoring.
The chance to be part of a fast-growing, innovative company.

How to Apply

If you’re ready to be the first point of contact in a vibrant and customer-focused company, we’d love to hear from you!

Join Fleeto, where you’ll not only help keep our business running smoothly but also make a difference for our customers every day.

Job Type: Full-time

Pay: From £27,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Dagenham RM8 1RX: reliably commute or plan to relocate before starting work (required)

Experience:

car rental: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

booking agent jobs in theydon bois, ess

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Reservations Agent (Part time)

Saturday 1-day per week - Experienced administrator / viewing clerk

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Sales Negotiator

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I want to receive the latest job alerts for booking agent in theydon bois, ess

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