Support analyst Work, Jobs in Tipton, Wmd (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
Assistant Retail Property Analyst
Signet —Birmingham
- Full-time
- Communication skills
- Employee discount
IT Service Desk Analyst
EBC Group(UK) Limited —Halesowen
- Up to £26,500 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Sick pay
Quick apply
Data and IT Support Administrator
Carers Trust Heart of England —Coventry
- £12,480 - £13,312 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Store discount
Quick apply
10d
EO - Operational Service Manager Problem Analyst
Insolvency Service —Birmingham
- £30,000 - £34,252 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
2d
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Estates Data, Systems & Reporting (DSR) Reporting Analyst
Department for Work and Pensions —Birmingham
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Analysis skills
- Presentation skills
- No degree
- Annual leave
- Employee assistance programme
9d
Retail Operations Analyst
Im Beyonds Business and Creative Solutions —Birmingham
- £36,000 - £41,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- POS
Quick apply
Service Desk Analyst
Busy Bees —Burntwood
- Full-time
- Travel
- Communication skills
IT Service Analyst
HM Revenue and Customs —Birmingham
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
6d
Commercial Analyst
Homes England —Birmingham
- £30,129 - £35,140 a year
- Full-time
- Hybrid work
- Data analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
2d
Graduate Customer Support Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
Real Time Analyst
Culligan UK limited —Wolverhampton
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Sick pay
Quick apply
Reporting Analyst
Homes England —Birmingham
- £30,129 - £35,140 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Analytics
- Annual leave
- Employee assistance programme
6d
Administration Consulting Analyst
Hymans Robertson LLP —Birmingham
- £29,000 - £43,000 a year
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Continuous improvement
Quick apply
Partnerships Activation Executive
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- Marketing
- Business
- Communication skills
2d
Graduate Technical Business Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
Business Analyst
Mazars —Birmingham
- AI
First Team Scout
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- Computer literacy
- English
- Experience working with children
2d

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Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Technical troubleshooting
Desktop support
Customer service call handling
Inbound customer enquiry call handling
Incident documentation
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

support analyst jobs in tipton, wmd

Service Desk Analyst / IT Support Help Desk Technician

Assistant Retail Property Analyst

IT Service Desk Analyst

Data and IT Support Administrator

EO - Operational Service Manager Problem Analyst

ICT Support Analyst - Birmingham

Field Service Coordinator

Estates Data, Systems & Reporting (DSR) Reporting Analyst

Retail Operations Analyst

Service Desk Analyst

IT Service Analyst

Commercial Analyst

Graduate Customer Support Analyst, Birmingham

Real Time Analyst

Reporting Analyst

Administration Consulting Analyst

Partnerships Activation Executive

Graduate Technical Business Analyst, Birmingham

Business Analyst

First Team Scout

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