Customer solutions specialist Work, Jobs in Warrington, Chs (with Salaries)

Safer Travel Officer
Amulet —Warrington
- £13.45 an hour
- Overtime
- English
- Conflict management
- In-person
- Annual leave
Quick apply
7d
Customer Care Agent - Arrears Management
Go Car Credit —Birchwood
- From £26,500 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Free parking
- Annual leave
Quick apply
5h
Business Operations Coordinator
CNG FUELS —Wigan
- £32,000 - £34,000 a year
- Full-time
- Microsoft Powerpoint
- Databases
- Continuous improvement
- Free parking
- Life insurance
Quick apply
13d
Business Operations & Accounts Coordinator
KYRA Medical Ltd —Tarleton
- Up to £33,000 a year
- Full-time
- CRM software
- Accounting
- In-person
Quick apply
5d
Inbound Lead Generation Specialist
Kandoo Car Credit Ltd —Manchester
- £25,800 - £30,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
13d
Sales Advisor
Connect Talent Group —Manchester
- £24,850 - £35,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
12d
EU Export Operator
SEKO Logistics —Manchester
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
12d
Dispute Resolution Specialist
Chubb Fire & Security —Blackburn
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Operations Specialist I-III (UK)
Airspace —Liverpool
- £36,000 - £65,000 a year
- Remote
Quick apply
7d
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
5d
Low Risk Manager - Production Department
Destiny Foods —Manchester
- £34,000 - £35,000 a year
- Full-time
- Bakery
- Team management
- Quality control
- Profit sharing
- Employee discount
Quick apply
Technical Customer Support & Product Development Specialist
Teckentrup Doors Solutions —Warrington
- From £30,000 a year
- Full-time
- Assembly
- Power tools
- In-person
- Free parking
Quick apply
Helpdesk Planner
Novus Property Solutions Ltd —Warrington
- Full-time
- Organisational skills
- IT
- Employee discount
Quick apply
6d
Junior Business Development Executive
Bureau Veritas —Manchester
- £27,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
- Employee assistance programme
Customer Retention Specialist
Street Group —Manchester
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
Quick apply
7d
Freelance In-Person Event Specialist - Manchester, UK
Visit.org —Manchester
- Temporary
- Customer service
- English
- Travel
Quick apply
Site Rail Shunting Locomotive Operator
Runtech Ltd —Shotton
- Overtime
- In-person
- Mechanical knowledge
- Annual leave
Quick apply
12d
Debt Solutions Lead Generation Specialist — Weekend
Your Debt Advisor Ltd —Manchester
- £15 an hour
- 8 hour shift
- CRM software
- Salesforce
- Financial services
- Free parking
Quick apply
8h
Customer Solutions Specialist
Bright HR Limited —Manchester
- Up to £28,000 a year
- Employee assistance programme
- Employee discount
Business Operations & Accounts Coordinator
KYRA Medical, Ltd. —Tarleton
- Up to £33,000 a year
- Full-time
- CRM software
- Financial services
- In-person
- Free parking
Quick apply
5h

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customer solutions specialist jobs near warrington, chs

Safer Travel Officer

Amulet -
Warrington

Quick apply

Job details

Permanent | Full-time
£13.45 an hour
7 days ago

Benefits

Annual leave
Company pension

Qualifications

English
Conflict management
SIA
Security
Safeguarding procedures
Customer support
Customer interaction
Child safeguarding

Full job description

JOB TITLE: Safer Travel Officer

LOCATION: Warrington WA1

PAY RATE: £13.45 per hour

HOURS: 42hrs/week 4 on 4 off 0800-2000/ 12.00- 0000

*Please note, you should be able to get home from the station after midnight and ideally live within a small distance*

The Role:

To proactively patrol our client’s infrastructure, providing excellent customer services, ensuring a safe and secure environment for our client’s customers and staff. If you are someone who likes to interact with people and thrives in a busy environment where no two days are the same, then this role is for you.

Core duties and responsibilities of a Safer Travel Officer:

**Officers are required to be both in the stations and also onboard the trains throughout their shifts**

You will be customer-facing providing a high-profile level of reassurance, offering support and assistance to customers creating a safe and secure environment.
Provide a clearly visible customer service and safety presence for passengers on board trains and at stations.
Update electronic daily logs and activity sheets.
Assist our client’s staff in times of disruption ensuring customer needs are addressed.
Carry out reactive security checks, following the HOT and WHAT protocols.
Deliver meaningful crime prevention measures in an interactive and friendly manner in conjunction with British Transport Police.
Maintain vigilance in order to anticipate and intervene in the event of acts of anti-social behaviour in accordance with company policy.
Take appropriate action in dealing with and helping to prevent physical and verbal assaults on staff and customers and provide written reports as required.
Assist in reducing crime, anti-social behaviour, and public order offences.
Be fully aware of the local Emergency Plans for all stations and on board trains.
Actively engage with staff and customers, providing exceptional customer service.
Always operate within the law, and professionally deal with any individual who refuses to act in accordance with the Railway By-laws and Conditions of Carriage.
Ensure you act in a proactive manner in the performance of your duties and maintain your personal safety and that of your colleagues by making appropriate interventions, including calling upon the assistance of a competent person or emergency services where necessary.
Support and assist Security Officers that are located at a station.
Conduct patrols on stations.
Conduct patrols onboard client trains.
Ensuring understanding and demonstrable implementation of the company values: Always do right, Always seek better, Always put people first, Be proactive, We Listen

Patrol Responsibilities:

HOT protocol to be followed in relation to suspect packages/vehicles.
WHAT protocol to be followed in relation to suspect people.
Enforcing Railway Byelaws
Safeguarding duties involving vulnerable adults and children

Health & Safety Responsibilities:

To comply with health & safety instructions and directives issued within our client’s Safety Manual.
To use the appropriate safety equipment properly and to wear Personal Protective Equipment where applicable and report any loss.
To refrain from the wilful misuse or interference with anything provided in the interests of health, safety and welfare.
To refrain from any action that might endanger themselves, other employees, customers or members of the public.
To report immediately any accidents, incidents or near misses as soon as possible. This should include both personal injury and vehicle damage.
To comply with all company policies including the Safety and Environmental Policy Statements and Drugs and Alcohol Policy.
To continuously conduct a dynamic risk assessment at all times.

Key skills:

Active, enthusiastic, and approachable as the role involves engaging with the general public, answering their questions, and providing an excellent level of service to all customers.
A desire to help people, deliver pro-active level of customer service and be always professional as an ambassador for the railway.
Good conflict management skills and the ability to diffuse situations appropriately.
You will need to hold a valid SIA Door Supervisor License
You must have an excellent level of communication with a good command of the English language.
Good written English is essential.
You take a pro-active approach and attitude to all tasks, responding promptly and in compliance with all required health & safety regulations.
You can work as part of a team, whilst demonstrating initiative and ability to work independently when required.

Please do not apply for this role unless you:

Hold a current, valid SIA Licence
Can provide a full 5 years of work history without gaps.
Have a flexible approach to working shifts including weekends.

Location:

Roles are based from station hubs where you will then travel on the network, with a requirement to support at intermediate client managed stations and on board client train services.

Benefits:

We are employee-owned, making you a beneficiary of our future success
Up to 28 days paid holiday (accrued & pro-rata) including bank holidays.
Overtime available
Enrolment in NEST pension scheme.
Training and development opportunities.
Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
Full company uniform

ABOUT AMULET:

Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years’ experience in delivering forward-thinking, industry-defining solutions. Amulet’s customers have the backing of one of the UK’s fastest growing companies as recognised by The Sunday Times Fast Track (2017).

Our commitment to Equality.

Diversity and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.

Job Types: Full-time, Permanent

Pay: £13.45 per hour

Benefits:

Company pension

Experience:

Security: 1 year (preferred)

Licence/Certification:

First aid at work (preferred)
SIA Door Supervisor Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer solutions specialist jobs in warrington, chs

Safer Travel Officer

Customer Care Agent - Arrears Management

Business Operations Coordinator

Business Operations & Accounts Coordinator

Inbound Lead Generation Specialist

Sales Advisor

EU Export Operator

Dispute Resolution Specialist

Operations Specialist I-III (UK)

Helpdesk Operator

Low Risk Manager - Production Department

Technical Customer Support & Product Development Specialist

Helpdesk Planner

Junior Business Development Executive

Customer Retention Specialist

Freelance In-Person Event Specialist - Manchester, UK

Site Rail Shunting Locomotive Operator

Debt Solutions Lead Generation Specialist — Weekend