Delivery manager Work, Jobs in Weeton, Nyk (with Salaries)

Customer Service Team Leader
VetFit Labs Business & Technology Services Ltd. —Leeds
- £2,250 - £2,900 a month
- Full-time
- CRM software
- Computer literacy
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
16h
Head of Customer Experience
Northern Trains —York
- Customer service
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
1d
Lead Delivery Manager
NHS England —City and Borough of Leeds
- £79,504 - £91,609 a year
- Full-time
- Agile
- AI
- Annual leave
11d
Sales Account Manager
Training at Work Group Ltd —Wetherby
- From £27,104 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Free parking
- Gym membership
Quick apply
Delivery Manager
Taye Training —York
- £32,000 - £34,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Flexitime
- Work from home
Quick apply
Dual Site Branch Manager, Kurt Geiger & Carvela Leeds
Kurt Geiger —Leeds
- Full-time
- Retail management
- Leadership
- Communication skills
- Employee discount
Quick apply
Delivery Manager
Financial Conduct Authority —Leeds
- £74,900 - £100,000 a year
- Full-time
- Agile
- Leadership
- Annual leave
10d
Spa Manager
The Devonshire Group —Skipton
- £36,608 a year
- Full-time
- Hospitality
- Management
- Hotel
Quick apply
Associate Delivery Manager
NHS England —City and Borough of Leeds
- £49,387 - £56,515 a year
- Full-time
- Annual leave
11d
Senior Delivery Manager
NHS England —Leeds
- £66,582 - £77,368 a year
- Full-time
- Annual leave
12d
Service Delivery Manager
Leeds City Council —Leeds
- £41,700 - £66,318 a year
- Full-time
- Management
- Experience working with individuals with disabilities
- Rehabilitation centre
Inside Sales Manager
Optimum Medical —Leeds
- Full-time
- CRM software
- Business development
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Catchment Delivery Manager
Lanes Group —Bradford
- £48,000 - £55,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Quick apply
Portfolio Delivery Director
Network Rail —York
- £116,753 - £150,696 a year
- Full-time
- Project management
- Continuous improvement
- Contracts
- Annual leave
9d
Bobbi Brown - Boots Harrogate - Counter Lead - 22.5hrs
Estee Lauder —Harrogate
- Social media management
- Continuous improvement
- Communication skills
Senior Delivery Manager
Informed Solutions —Leeds
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Communication skills
- Gym membership
- Referral programme
Quick apply
Junior Service Delivery Manager
Ericsson —York
- Computer Science
- Engineering
- English
Operations and Customer Experience Manager
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
9d
Client Delivery Manager
Creode —Leeds
- Hybrid work
- Agile
- AI
- Communication skills
Store Manager
Aldi —Leeds
- £52,910 - £69,000 a year
- Retail management
- Time management

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Customer Service Team Leader

VetFit Labs Business & Technology Services Ltd.
Leeds

Quick apply

Job details

Permanent | Full-time
£2,250 - £2,900 a month
16 hours ago

Benefits

Free parking
Health & wellbeing programme
Company car
Life insurance
Childcare

Qualifications

Live chat
CRM software
Customer service call handling
Stakeholder collaboration
Computer literacy
Mentoring junior staff
Ticket management
Process improvement
Email software
Team management
Ticket management systems
Mentoring
Computer skills
Professional development mentoring
Customer interaction
Multidisciplinary collaboration
Training & development
Leadership
Communication skills
Time management
Rota coordination

Full job description

Job Summary

VetFit Labs Business & Technology Services Ltd. is seeking an organised, customer-focused, and supportive Customer Service Team Leader to join our team in Leeds.

As a Customer Service Team Leader, you will coordinate day-to-day customer service activities, support customer service representatives, monitor workloads and service requests, and help ensure customers receive professional, accurate, and timely assistance.

You will work closely with customer service, operations, administration, technical support, and management teams to coordinate workloads, resolve escalated customer issues, monitor service performance, and contribute to a positive customer experience.

This position is suitable for candidates with experience in customer service, customer support, contact centres, BPO, customer operations, retail, hospitality, administration, or other service-focused environments. Candidates with strong customer-service experience who are ready to progress into a team-leadership position are also encouraged to apply.

What You'll Do

Lead and coordinate day-to-day activities across the customer service team.
Provide practical guidance and support to customer service team members.
Help allocate workloads and monitor incoming customer enquiries and service requests.
Respond to customers through telephone, email, chat, and other approved communication channels when required.
Support team members with more complex customer enquiries and service issues.
Handle or coordinate escalated customer cases professionally and appropriately.
Monitor open customer requests and help ensure timely follow-up.
Coordinate customer issues with operations, administration, technical support, and other relevant teams.
Monitor service levels, response times, case volumes, and routine customer-service indicators.
Maintain accurate customer-service records, reports, trackers, and documentation.
Support team scheduling and day-to-day service coverage.
Prepare customer-service reports, spreadsheets, case summaries, and management updates.
Maintain information within approved CRM, ticketing, and customer-service platforms.
Support onboarding and training of new customer-service team members.
Provide ongoing coaching, feedback, and knowledge sharing.
Help maintain customer-service procedures, FAQs, templates, and knowledge resources.
Monitor customer feedback and identify recurring service concerns.
Support quality reviews and customer-satisfaction initiatives.
Identify opportunities to improve workflows, response times, and customer experience.
Contribute to continuous improvement across customer-service operations.

Requirements

Previous experience in customer service, customer support, contact centres, BPO, customer operations, retail, hospitality, administration, or a related environment is preferred.
Strong customer-service and communication skills.
Good organisational and time-management abilities.
Professional, supportive, and customer-focused approach.
Ability to coordinate multiple customer requests and changing priorities.
Strong listening, problem-solving, and follow-up abilities.
Good attention to detail and accurate record-keeping skills.
Comfortable supporting colleagues with customer-service issues and escalations.
Comfortable communicating through telephone, email, chat, and digital channels.
Comfortable using computers, email, spreadsheets, and common business applications.
Familiarity with CRM, ticketing, contact-centre, help-desk, or customer-service platforms is advantageous but not essential.
Ability to interpret basic service information, workloads, and performance indicators.
Ability to communicate professionally with customers, colleagues, and managers.
Previous team-lead, senior customer-service, supervisory, coaching, or mentoring experience is advantageous but not essential for candidates ready to progress into leadership.
Ability to work independently and collaboratively across different teams.
Willingness to learn new systems, services, and customer-support processes.
Relevant education, professional training, or equivalent practical experience will be considered.
Applicants who meet most, but not all, requirements are encouraged to apply.

Why Work With Us

Develop leadership experience across customer service and business operations.
Build valuable skills in team coordination, customer experience, coaching, reporting, and service delivery.
Work with modern CRM, customer-service, and collaboration platforms.
Gain experience managing customer escalations and supporting service-quality objectives.
Collaborate with customer service, operations, administration, technical support, and management professionals.
Strengthen leadership capabilities through coaching and day-to-day team support.
Contribute ideas that improve customer experience and operational efficiency.
Gain exposure to service reporting, workflow management, and performance monitoring.
Develop transferable skills for progression into Customer Service Supervisor, Customer Operations Manager, Contact Centre Manager, Customer Experience Manager, and other service-leadership positions.
Access opportunities for professional development and increased responsibility.
Work within a collaborative, professional, and inclusive environment.

Pay: £2,250.00-£2,900.00 per month

Benefits:

Childcare
Company car
Free parking
Health & wellbeing programme
Life insurance

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in weeton, nyk

Customer Service Team Leader

Head of Customer Experience

Lead Delivery Manager

Sales Account Manager

Delivery Manager

Dual Site Branch Manager, Kurt Geiger & Carvela Leeds

Delivery Manager

Spa Manager

Associate Delivery Manager

Senior Delivery Manager

Service Delivery Manager

Inside Sales Manager

Catchment Delivery Manager

Portfolio Delivery Director

Bobbi Brown - Boots Harrogate - Counter Lead - 22.5hrs

Senior Delivery Manager

Junior Service Delivery Manager

Operations and Customer Experience Manager

Client Delivery Manager

Store Manager

I want to receive the latest job alerts for delivery manager in weeton, nyk

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