Guest service agent Work, Jobs in Welwyn (with Salaries)

Reception Agent
IBIS —Luton
- £13.96 an hour
- Part-time
- Hotel
- Organisational skills
- Communication skills
Quick apply
Front of House & Private Personal Assistant
NMI PE INVESTMENTS LTD —London
- £25,420 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
Quick apply
7d
Front Office Supervisor -
Lighthouse Hotel Management —Luton
- £28,593.58 a year
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
Workplace Experience Agent (Front of House & Virtual Support)
Latham & Watkins LLP —London
- Full-time
- Remote
- Spanish
- English
- Administrative experience
- Employee discount
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Night Guest Services Agent
Four Seasons —London
- £37,000 a year
- 12 hour shift
- Bar
- Hotel
- Organisational skills
- Employee discount
- Life insurance
2d
Guest Services Agent
Four Seasons —London
- £37,000 a year
- 12 hour shift
- Bar
- Hotel
- Organisational skills
- Employee discount
- Life insurance
Service Quality Executive
London Luton Airport —Luton
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Employee discount
6d
Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hotel
- Front desk
- Guest services
- Referral programme
Quick apply
Cluster Groups, Conference and Events Coordinator
Hilton —Watford
- £25,775.88 - £26,000.00 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
Day or Night Guest Service Agent
Zedwell —London
- £23,437 a year
- Full-time
- Hotel
- Front desk
- Guest services
Quick apply
Front Office Team Member
MERCURE —London
- Full-time
- Hotel
- Restaurant
- Employee discount
Quick apply
Guest Experience Agent
Guest Experience —London
- £28,590 a year
- Full-time
- English
- Hotel
- Communication skills
- Employee discount
Quick apply
Reservations Agent (Weekend Cover)
Belmond —Chelsea
- Part-time
- Bar
- Hotel
- Guest services
- Annual leave
- Sick pay
Quick apply
14h
Waiting & Banqueting Staff: Hotels & Events, Flexible Shifts
Able AI Agent Ltd —London
- £13 - £15 an hour
- Temporary
- Bar
- Hotel
- In-person
Quick apply
11d
Reservations and Groups Supervisor
The Gate —London
- £29,120 - £30,000 a year
- Full-time
- Hotel
- In-person
- Phone etiquette
Quick apply
12h
Reservations Agent
Marriott International, Inc —London
- £32,500 a year
- Full-time
- English
- Hotel
- Organisational skills
Guest Service Agent Day/Night
Hotel Indigo - Reception —London
- £26,437 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Reservation Agent
Reservation —London
- £27,580 - £30,000 a year
- Full-time
- Spanish
- English
- Hotel
- Referral programme
Quick apply

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Reception Agent

IBIS -
Luton

Quick apply

Job details

Part-time
£13.96 an hour

Qualifications

Organisational skills
Communication skills

Full job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking an enthusiastic and customer-focused Reception Agent to join our team in Luton, United Kingdom. As the first point of contact for our guests, you will play a crucial role in creating memorable experiences and ensuring smooth operations at our front desk.

Greet and welcome guests upon arrival, providing a warm and professional first impression
Efficiently manage the check-in and check-out processes, ensuring accuracy and attention to detail
Respond promptly to guest inquiries and requests, offering helpful information about hotel amenities and local attractions
Handle reservation modifications, cancellations, and special requests with a customer-centric approach
Process payments and maintain accurate financial records
Collaborate with other departments to ensure guest satisfaction and resolve any issues that may arise
Promote hotel services and facilities, identifying opportunities to enhance guest experiences through upselling
Maintain a clean and organized front desk area
Assist with administrative tasks and support other hotel operations as needed

Qualifications

Proven experience in a customer service role, preferably in the hospitality industry
Strong service-focused personality with a genuine passion for creating positive guest experiences
Excellent communication and interpersonal skills
Proficiency in Opera or similar property management systems
Fluency in English; additional languages are a plus
Ability to multitask and prioritize in a fast-paced environment
Problem-solving skills and the ability to make decisions independently
Basic computer proficiency, including Microsoft Office applications
Flexibility to work various shifts, including weekends and holidays
High school diploma or equivalent; higher education in hospitality management is a plus
Attention to detail and strong organizational skills
Professional appearance and positive attitude

Quick apply

Refine Your Search

guest service agent jobs in welwyn

Reception Agent

Front of House & Private Personal Assistant

Front Office Supervisor -

Workplace Experience Agent (Front of House & Virtual Support)

Call Centre Operator

Night Guest Services Agent

Guest Services Agent

Service Quality Executive

Guest Service Agent

Front Office Team Member (Camden Lock)

Cluster Groups, Conference and Events Coordinator

Day or Night Guest Service Agent

Front Office Team Member

Guest Experience Agent

Reservations Agent (Weekend Cover)

Waiting & Banqueting Staff: Hotels & Events, Flexible Shifts

Reservations and Groups Supervisor

Reservations Agent

Guest Service Agent Day/Night

Reservation Agent

I want to receive the latest job alerts for guest service agent in welwyn

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