Customer service coordinator Work, Jobs in West London, Gtl (with Salaries)

Customer Service Co-ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Experienced Customer Logistics Coordinator
Mail Boxes Etc —London
- Up to £28,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Employee discount
Quick apply
13d
Customer Service & Operations Coordinator
Datta's Wholesale —Bromley
- From £26,436.80 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
11d
Customer Service Desk Co-Ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Events and Admin coordinator - Fixed Term Contract
Lexington Catering —London
- £33,000 a year
- Overtime
- Customer service
- IT
- Communication skills
Quick apply
11d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
5d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Part-Time Administration Coordinator
Haus Maintenance —Chelsea
- From £12.80 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Flexible schedule
Quick apply
Fleet Coordinator, THE OUT
InMotion Ventures —London
- £30,000 - £30,500 a year
- Weekend availability
- In-person
- Communication skills
- Time management
- Employee discount
- Sick pay
Quick apply
Customer Experience Coordinator
Robe UK Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Receptionist- salon coordinator
Michael John Guzzon —London
- From £14 an hour
- Full-time
- Administrative experience
- Organisational skills
- Front desk
- Employee discount
Quick apply
Customer Service Coordinator
QA —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
9d
Service Coordinator
The HR Surgery —Thames Ditton
- £26,437 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
11d
Sales & Logistics Coordinator
SIAN Wholesale —Dorking
- From £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Service Coordinator
CEVALogistics —London
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Administration Co-ordinator - Catering
Bupa —London
- £32,252.73 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
- Life insurance
Quick apply
3d
Patient Enquiry & Sales Coordinator
Smiles by the River —London
- £25,000 - £30,000 a year
- Full-time
- Sales
- English
- Administrative experience
Quick apply
3d
Pop Mart - Roboshop Coordinator
Pop Mart UK —London
- £30,000 a year
- Weekend availability
- Maintenance
- English
- Travel
- Employee assistance programme
Quick apply
2d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount

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customer service coordinator jobs near west london, gtl

Customer Service Co-ordinator

Nelson Dish and Glasswashing Machines Ltd
Acton

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Company events
Transport links
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Windows
Technical support
Microsoft Office
Computer skills
Communication skills

Full job description

Customer Service Co-ordinator

Location: Acton, London
Department: Service Department
Job Type: Full-time
Reports to: Service and Sales Support Manager

Join a well-established, growing service team

Nelson is a long-established commercial catering equipment and warewashing business, supporting hospitality, education, leisure, and commercial clients across London, the South East and throughout the UK.

We are looking for a professional, organised and customer-focused Service Desk Co-ordinator to join our busy Service Department in Acton.

This is an important front-line role, helping to ensure our customers receive prompt, reliable and well-managed service support. You will be the link between customers, engineers, service agents and the wider Nelson team, making sure service calls are handled efficiently, clearly and professionally.

Essential Duties and Responsibilities:

The Service Desk Co-Ordinator will ensure that our customers and their end users receive service support as they need it. Apart from receiving the calls from the customer, they will allocate an engineer from our team or service agent from the approved list of agents. The Service Desk Co-Ordinator must provide top-notch customer service and keep Clients and service agents informed on any ongoing and outstanding service calls.

· Maintain and develop a relationship with the customer network.

· Maintain and develop a relationship with the internal engineering team and the service partner network.

· Responding to Customer calls quickly and professionally and ensuring that all issues are resolved satisfactorily.

· Documenting all work including calls made.

· Assisting other helpdesk team members when required.

· Giving the first line of diagnosis such as knowing what common error codes mean and how best to deal with them.

· Manage and maintain the data required to carry out the task.

· Have an in-depth knowledge of the Terms and conditions of the company.

· Decide whether a call is warranty, under contract, or chargeable to the end user based on company T&C’s.

· Progress all calls including paperwork, within KPI tolerances.

· Assist the rest of the service department team where required.

Education and/or Work Experience Requirements:

· Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

· Excellent computer proficiency (MS Office – Word, Excel and Outlook)

· Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

· Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

· A customer-focused approach

· Experience in providing technical support for end-users, including remote support if required.

· Knowledge of the latest Windows operating systems and office applications

· Experience in working with products at a base technical level

· Ability to work well in a team

Physical Requirements:

· Ability to safely and successfully perform the essential job functions

· Ability to maintain regular, punctual attendance consistent with their contract of employment

· Must be able to talk, listen and speak clearly on telephone

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company events
On-site parking
Transport links

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in west london, gtl

Customer Service Co-ordinator

Experienced Customer Logistics Coordinator

Customer Service & Operations Coordinator

Customer Service Desk Co-Ordinator

Events and Admin coordinator - Fixed Term Contract

Customer Support Coordinator

Customer Care Coordinator

Part-Time Administration Coordinator

Fleet Coordinator, THE OUT

Customer Experience Coordinator

Receptionist- salon coordinator

Customer Service Coordinator

Service Coordinator

Sales & Logistics Coordinator

Aftermarket Coordinator

Customer Service Coordinator

Administration Co-ordinator - Catering

Patient Enquiry & Sales Coordinator

Pop Mart - Roboshop Coordinator

Client Services Coordinator

I want to receive the latest job alerts for customer service coordinator in west london, gtl

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