Front of house staff Work, Jobs in West Thirston, Nbl (with Salaries)

Front of House Shift Supervisor
Taste of Northumberland —Broomhill
- £13 - £14 an hour
- Part-time
- Bar
- Restaurant management
- Hotel
- Free parking
- Store discount
Quick apply
1d
Front of House Staff
The Estate Hotel OPS UK LTD —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Serving
- Bar
- Hotel
- Free parking
Quick apply
3d
Front of House Waiting Staff
FIKA Gallery —Morpeth
- £12.71 an hour
- Part-time
- Customer service
- English
- In-person
- Employee discount
Quick apply
14d
Front of House Staff
Lord Crewe —Bamburgh
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
13d
Front of House Team Member
Sanco Pizza LTD —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Serving
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Waitor
Easteye Ltd —Newcastle upon Tyne
- Part-time
- Serving
- Bar
- Customer service
- Store discount
- Employee discount
Quick apply
Food Runner
savay hospitality ltd —Newcastle upon Tyne
- £12.71 - £15.68 an hour
- Part-time
- Hospitality
- Organisational skills
- In-person
Quick apply
Chef de Partie
The Amble Inn —Morpeth
- £13.90 an hour
- Part-time
- Organisational skills
- Cleaning
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Front of House Staff
RAMADA HOTEL —Newcastle upon Tyne
- From £12.71 an hour
- Full-time
- Customer service
- Cleaning
- In-person
- Free parking
Quick apply
3d
Bar Staff
Shotton Grange & The Parlour —Newcastle upon Tyne
- £10.00 - £12.71 an hour
- Part-time
- Serving
- Bar
- Management
Quick apply
9d
Bar Staff
NX Newcastle —Newcastle upon Tyne
- £10.85 - £12.71 an hour
- Part-time
- Serving
- Bar
- Management
Quick apply
12h
FOH Supervisor
The Bamburgh Castle Inn —Seahouses
- £13.34 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Casual Matchday Hospitality Room Manager - Newcastle United Football Club
Sodexo —Newcastle upon Tyne
- £14.95 - £18.00 an hour
- Weekend availability
- Bar
- Food service experience
- Organisational skills
Quick apply
Shark Club Bartender
Shark Club UK —Newcastle upon Tyne
- Part-time
- Serving
- Bar
- Cleaning
Quick apply
Bar Support
NX Newcastle —Newcastle upon Tyne
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Bar
- In-person
Quick apply
12h
Food & Beverage Team Member - Casual Daytime & Seasonal
The Glasshouse International Centre for Music —Gateshead
- Part-time
- Hospitality
- Customer service
- Restaurant
- Annual leave
2d
Table Hostess
Tup Tup Palace —Newcastle upon Tyne
- £10.00 - £12.21 an hour
- Part-time
- Hospitality
- Cleaning
- In-person
- Employee discount
- Sick pay
Quick apply
9d
Kitchen Assistant
The Abbeyfield Society —Gosforth
- £12.21 - £12.31 an hour
- Part-time
- No experience needed
- Annual leave
- Employee assistance programme
Quick apply
Bar Staff
Gino D'Acampo Hotels & Leisure —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
4d
Junior Chef
Super Natural —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Management
- In-person
- Leadership
- Employee discount
Quick apply
10d

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Front of House Shift Supervisor

Taste of Northumberland
Broomhill

Quick apply

Job details

Part-time
£13 - £14 an hour
1 day ago

Benefits

Free parking
Store discount
Annual leave
Discounted or free food
Employee discount
On-site parking

Qualifications

Fire safety
Front of house supervision
Guest relations
Café experience
Food service team management
Closing procedures
Premises locking and securing procedures
Team leadership
Financial reporting
Food hygiene
Coaching
Upselling
Restaurant management
Processing cash transactions
Restaurant bar experience
Shift management
Pub and bar experience
Complaint handling
Food safety and hygiene regulations
Lock and unlock routines
Age-restricted sales
Food and beverage service
Supervising experience
First Aid Certification
Personal Licence
Food and beverage team management
Staff training
Opening procedures
Bar management
Bar service
Recruiting
Cashing up (food service)
Product rotation
Cleaning
Customer interaction
Food Hygiene Certificate
Training & development
EPOS systems
Leadership
Communication skills
Stock rotation
First-line management experience in bars and pubs
Rota coordination

Full job description

Job Summary
The Front of House Shift Supervisor is responsible for the day-to-day management of the restaurant and bar during their shift. You will lead the front of house team, oversee customer service standards, ensure compliance with company procedures and licensing requirements, and take responsibility for opening, closing and securing the venue.

You will be a hands-on supervisor, working alongside the team while ensuring smooth and efficient service at all times.

Key Responsibilities

Leadership & Team Management

Lead and supervise front of house staff during shifts.
Allocate duties and responsibilities to team members.
Conduct pre-shift briefings and communicate daily specials, promotions and operational updates.
Support the recruitment, induction and training of new staff.
Coach and develop team members to achieve high service standards.
Manage staffing levels during service and respond to operational challenges.
Address performance concerns and escalate issues where necessary.
Promote a positive, professional and supportive working environment.

Customer Service & Guest Experience

Deliver exceptional customer service and lead by example.
Welcome guests and ensure they receive a warm and professional experience.
Resolve customer complaints and concerns promptly and effectively.
Monitor customer satisfaction throughout service.
Promote food, drinks, events and loyalty initiatives.
Build positive relationships with regular customers and visitors.
Ensure service standards reflect the Taste of Northumberland brand.

Restaurant & Bar Operations

Oversee the smooth operation of the restaurant and bar throughout service.
Support staff in taking orders, serving food and delivering drinks.
Serve alcoholic and non-alcoholic beverages in accordance with licensing legislation.
Ensure accurate use of EPOS systems and payment facilities.
Monitor table turnover and service flow.
Maintain communication with the kitchen to ensure effective service delivery.
Support stock control processes and report shortages or issues.
Assist with deliveries and stock rotation where required.

Opening, Closing & Cash Management

Open and close the venue in accordance with company procedures.
Complete all opening and closing checklists.
Ensure the venue is clean, safe and fully prepared for service.
Cash up tills accurately at the end of service.
Reconcile cash, card payments, vouchers and other transactions.
Complete daily financial reporting and submit records as required.
Investigate and report discrepancies in cash handling or stock.
Manage floats and ensure sufficient change is available.
Set and deactivate alarms as required.
Secure all entrances, exits, windows and access points when closing.
Ensure all customers have vacated the premises before lock-up.
Ensure equipment, lighting, heating and bar systems are shut down safely.
Maintain security of company assets, stock and cash.

Health, Safety & Compliance

Ensure compliance with food hygiene, health and safety and fire safety regulations.
Ensure licensing laws are adhered to at all times.
Monitor responsible alcohol sales and challenge underage sales in accordance with

Challenge 25 procedures.

Ensure allergen information is communicated accurately.
Maintain high standards of cleanliness throughout customer and staff areas.
Report accidents, incidents and maintenance issues promptly.
Ensure company policies and procedures are followed consistently.

Business Performance

Support the achievement of sales and profitability targets.
Promote upselling opportunities where appropriate.
Support the delivery of events, promotions and seasonal campaigns.
Monitor labour deployment and productivity during shifts.
Contribute ideas to improve customer experience and operational efficiency.

Essential Requirements

Previous experience in a hospitality supervisory, team leader or duty manager role.
Experience working within a restaurant, bar, café or hotel environment.
Strong leadership and communication skills.
Excellent customer service skills.
Experience handling cash and operating till systems.
Ability to work under pressure in a busy hospitality environment.
Good organisational and problem-solving skills.
Reliable, trustworthy and professional.
Flexible approach to working hours.

Desirable Requirements

Personal Licence Holder.
First Aid qualification.
Food Hygiene Certificate.
Experience with stock control and ordering processes.
Experience opening and closing licensed premises.
Knowledge of Northumberland's food, drink and tourism sector.

Employee Benefits

28 days annual leave (including bank holidays).
Access to employee benefits programme.
Retail and hospitality discounts.
Access to private counseling and wellbeing support.
Staff discounts across Taste of Northumberland.
Training and development opportunities.
Career progression within a growing business.

Personal Attributes

We are looking for someone who is:

Friendly and approachable.
Passionate about hospitality.
Professional and dependable.
A confident leader and team player.
Calm under pressure.
Customer-focused.
Flexible and adaptable.
Proud to represent Taste of Northumberland and showcase the very best of our county.

This role will act as the senior person on duty during designated shifts and will be entrusted with responsibility for customer service, team leadership, cash management, licensing compliance and the security of the venue in the absence of the front of house manager

Pay: £13.00-£14.00 per hour

Benefits:

Discounted or free food
Employee discount
Free parking
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

front of house staff jobs in west thirston, nbl

Front of House Shift Supervisor

Front of House Staff

Front of House Waiting Staff

Front of House Staff

Front of House Team Member

Waitor

Food Runner

Chef de Partie

Front of House Staff

Bar Staff

Bar Staff

FOH Supervisor

Casual Matchday Hospitality Room Manager - Newcastle United Football Club

Shark Club Bartender

Bar Support

Food & Beverage Team Member - Casual Daytime & Seasonal

Table Hostess

Kitchen Assistant

Bar Staff

Junior Chef

I want to receive the latest job alerts for front of house staff in west thirston, nbl

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