Customer service coordinator Work, Jobs in Whetstone, Lec (with Salaries)

Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Organisational skills
- Computer skills
- Employee discount
Service Delivery Co-ordinator
Bellrock Property and Facilities Management —Leicester
- Weekend availability
- Customer service
- Organisational skills
- AI
- Health & wellbeing programme
- Annual leave
Quick apply
Clinic Coordinator / Receptionist for Skin Clinic
City Laser & Skin Clinic —Leicester
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
Commercial Sales Coordinator
City Commercial —Crick
- Full-time
- Customer service
- Business development
- Travel
- Annual leave
- Employee assistance programme
Ocean Imports Coordinator
CEVALogistics —Ashby-De-La-Zouch
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Senior Customer Service Coordinator
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Quick apply
2d
Service Coordinator UK & Ireland
Pramac Generac UK Limited —Rugby
- Organisational skills
Quick apply
Sales & Production Coordinator
King Highway Products —Market Harborough
- Microsoft Outlook
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
6d
Customer Service Desk Co-ordinator
Axis Automatic Entrance Systems —Northampton
- Full-time
Sales Co-ordinator
SIG Roofing —Coventry
- Communication skills
- Employee discount
10d
Office/ Sales Co-ordinator
Coventry Sliding Wardrobes Ltd. —Nuneaton
- £29,500 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
6d
Sales Coordinator
Loughborough University —Loughborough
- £28,089.83 a year
- Full-time
- Customer service
- Hotel
- Business development
- Free parking
- Annual leave
6d
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave
13d
Signage Delivery Co-ordinator
Sainsbury's —Coventry
- Microsoft Powerpoint
- Continuous improvement
- Analytics
- Employee assistance programme
- Employee discount
Customer Experience Coordinator
BELFOR UK Ltd —Tamworth
- £28,126.40 a year
- Full-time
- In-person
Quick apply
13d
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Hire and Sales Coordinator
GAP Group —Swadlincote
- Full-time
- Sales
- Organisational skills
- Communication skills
2d
Supplier Support Coordinator
GXO Logistics —Nottingham
- Up to £26,100 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Sales Support Coordinator
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
13d

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Customer Care Co-ordinator

Bloor Homes -
Hinckley

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
GCSE
Complaint handling
Appointment booking and call handling
Organisational skills
Computer skills
Customer interaction
Household contractor coordination
Communication skills
Time management

Full job description

Role

Customer Care
Salary

Competitive
Hours

40
Type

Maternity Cover
Closing Date

09-09-2026 at
Location

First Floor, 1 Wheatfield Way
Hinckley
Leicestershire
LE10 1YG

Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team that ensures everything meets our purchasers’ needs. With your strong communication skills and patient approach, you’ll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service. As a company as ambitious and caring as you are, we’ll encourage you to grow and are committed to developing your career with us through fantastic opportunities for progression and great benefits. Start a bright future with us and together we will achieve amazing things.

We are recruiting for a Customer Care Co-ordinator to be based in our East Midlands Region, based in Hinckley, LE10. Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient, empathetic and adaptable approach. Excellent organisational and IT skills are absolutely essential and proven customer service experience gained in a busy office, either within housebuilding or another sector, will be required. If you share in our belief, take pleasure from overcoming issues and enjoy working closely with customers and team members to ensure the post-purchase experience is positive as possible, then the sky’s the limit.

MAIN DUTIES

Dealing with incoming calls, post and emails relating to Customer Care.
Validating complaints and resolving problems quickly and efficiently, seeking direction where required.
Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries.
Checking and ensuring work has been carried out to the purchaser’s satisfaction.
Updating and maintaining records using Sitestream.
Bringing persistent faults to the attention of the Customer Care Manager or Head of Customer Care.
Categorising works successfully, ensuring management of costs are minimised.
Developing an understanding of the Social Housing Defect Reporting Process, and assisting with logging defects when required.
Processing 5-7 Month Purchaser Reports in line with the Your New Home Guide.
Attending meetings that may be necessary in the performance of your duties.
Complying with and upholding company policies and procedures.
Undertaking any additional tasks as may reasonably be required from time to time.
Ensuring all Health and Safety aspects associated with Covid-19.

ESSENTIAL SKILLS / ATTRIBUTES

Customer service experience within an office environment.
Experience in the use of CRM software
Educated to GCSE Standard (or equivalent) including English and Maths.
Good verbal and written communication skills.
Ability to multi-task with good time management.

COMPANY BENEFITS

Scottish Widows Pension Scheme
25 days holiday entitlement (plus bank holidays)
Group Staff Discount at Triumph Motorcycles ltd.
Competitive discount on our homes (dependent upon the property and location)

So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today.

Closing Date

09-09-2026 at

Apply Now

Refine Your Search

customer service coordinator jobs in whetstone, lec

Customer Care Co-ordinator

Service Delivery Co-ordinator

Clinic Coordinator / Receptionist for Skin Clinic

Inbound Customer Service & Booking Coordinator

Commercial Sales Coordinator

Ocean Imports Coordinator

Senior Customer Service Coordinator

Service Coordinator UK & Ireland

Sales & Production Coordinator

Customer Service Desk Co-ordinator

Sales Co-ordinator

Office/ Sales Co-ordinator

Sales Coordinator

Compliance Case Co-ordinator

Signage Delivery Co-ordinator

Customer Experience Coordinator

Internal Sales Coordinator (UltraTile)

Hire and Sales Coordinator

Supplier Support Coordinator

Sales Support Coordinator

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