Client services manager Work, Jobs in Whitchurch, Bst (with Salaries)

Customer Success Manager (Marketing/SEO)
Time To Scale —Magor
- £32,000 a year
- Full-time
- Hybrid work
- Salesforce
- Travel
- Annual leave
Quick apply
11d
Business Development Manager
B&S BUILDING EXPERT LTD —Bristol
- £51,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Gym membership
- Sick pay
Quick apply
Sales & Strategic Account Manager
Unitary Engineering Services Ltd —Bristol
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- Business development
- Free parking
Quick apply
Regional Branch Manager
M Barnwell Services —Clevedon
- £35,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Capture Manager
Leidos —Bristol
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
Customer Retention & Upsell Specialist
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Operations Administrator
Davidson-Watts Ecology Ltd —Bristol
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Office Manager
Robin King Estate Agents —Bristol
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Social media management
- Microsoft Office
- Annual leave
Quick apply
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
- Free parking
- Annual leave
Manager, Infrastructure & Capital Programmes (Programme Controls), Major Programmes, Human Capital
Deloitte —Bristol
- Hybrid work
- Management
- Analysis skills
- Project management
Team Leader, Defined Benefits Pensions Administration
Gallagher Benefit Services —Bristol
- Management
- Microsoft Office
- IT
- Employee stock purchase plan
- Life insurance
Business Development Manager (Maritime)
CGI —Chippenham
- Full-time
- Sales
- Business development
- Presentation skills
Quick apply
Business Development Executive
Kidwells Solicitors —Bristol
- From £26,500 a year
- Full-time
- Sales
- Microsoft Office
- IT
- Free parking
Quick apply
Client Success Manager
Agora Labs —Bristol
- £24,681.34 - £30,000.00 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Communication skills
Quick apply
Service Delivery Manager
Computershare —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Commercial Account Handler
Howden Group Holdings —Bath
- Full-time
- Hybrid work
- Employee discount
Fleet Business Development Manager
Vertu Motors —Newport
- £40,000 a year
- Full-time
- Sales
- Business development
- Communication skills
Quick apply
Snr Customer Care & Resolutions Specialist
MillerKnoll —Melksham
- Full-time
- CRM software
- Customer service
- Organisational skills
4d
Customer Account Manager
Cleveland Cable Co Ltd —Bristol
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
4d
Sector Client Director - Healthcare
BAM UK & Ireland —Patchway
- Presentation skills
- No degree
- Travel
- Annual leave

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client services manager jobs near whitchurch, bst

Customer Success Manager (Marketing/SEO)

Time To Scale
Magor

Quick apply

Job details

Full-time
£32,000 a year
11 days ago

Benefits

Casual dress
Annual leave
Company pension

Qualifications

Web design
Salesforce
SEO
DNS
Account management

Full job description

PLEASE SUBMIT A COVERING LETTER ALONG WITH YOUR CV TO BE CONSIDERED

Customer Success Manager (UK, Remote)

Time To Scale — Websites & Marketing Systems for Trades

Remote (UK-based, occasional travel may be required) £26,000–£32,000 per annum (dependent on experience) Full-time, 37 hours/week, Monday–Friday, 3-month probation period

About Us

Time To Scale builds websites and marketing systems for tradespeople and local businesses across the UK — from plumbers and electricians to heating engineers. We've helped 200+ trade businesses get found on Google, convert more enquiries into booked jobs, and stop good leads slipping through the cracks.

We're a growing team that cares about doing right by our clients — no jargon, no empty promises, just results. Now we're looking for a Customer Success Manager to be the friendly, reliable face our clients hear from after they sign up — making sure their website launches smoothly, their local presence is set up correctly, and they feel genuinely supported throughout their time with us.

The Role

As Customer Success Manager, you'll be the main point of contact for our trade business clients from the moment they come on board. You'll manage the onboarding process, keep an eye on account health, spot opportunities for clients to get more from their plan, and make sure nothing falls through the cracks.

Key Responsibilities

Own the client relationship post-sale — onboarding, check-ins, and ongoing support
Coordinate website launches with our back-office build team, including setting up DNS records and business email correctly
Set up and manage Google Business Profiles, including troubleshooting and resolving suspended or unverified profiles
Monitor account health and proactively flag clients at risk of churning
Identify and pitch opportunities for account growth (e.g. Advanced SEO, PPC add-ons)
Chase and support clients on gathering reviews, providing content, and hitting launch milestones
Communicate clearly with clients via phone, email and SMS — professional, friendly, and straight-talking
Keep internal systems and CRM notes up to date
Eye for detail when proof reading websites

What You'll Need

Experience in a customer success, account management, or client services role
A genuinely customer-focused mindset — you take ownership of problems and follow through
Practical understanding of launching websites, including how DNS records work (A records, MX records, CNAME, nameservers) and how to set up business email
Working knowledge of Google Business Profiles — particularly how to resolve suspended or unverified listings
Confident, clear communicator, comfortable managing multiple client relationships at once
Comfortable working independently in a remote role
Based in the UK, with the right to work in the UK

Nice to Have (not essential)

Familiarity with local SEO concepts
Experience working with or for trades/local service businesses
Experience with CRM or all-in-one inbox tools (e.g. GoHighLevel)

You don't need web design or development experience — we have a dedicated back-office team who handle the actual site builds. This role is about the client relationship, the technical handover pieces (DNS/email/GBP), and making sure clients get results.

What We Offer

£32,000 per annum
Remote working, UK-based
25 days annual leave + 8 UK bank holidays
Workplace pension scheme

Pay: £32,000.00 per year

Benefits:

Casual dress
Company pension

Experience:

SEO: 1 year (preferred)

Work Location: Hybrid remote in Magor NP26

Quick apply

Refine Your Search

client services manager jobs in whitchurch, bst

Customer Success Manager (Marketing/SEO)

Business Development Manager

Sales & Strategic Account Manager

Regional Branch Manager

Capture Manager

Customer Retention & Upsell Specialist

Operations Administrator

Office Manager

Customer Service Team Leader

Manager, Infrastructure & Capital Programmes (Programme Controls), Major Programmes, Human Capital

Team Leader, Defined Benefits Pensions Administration

Business Development Manager (Maritime)

Business Development Executive

Client Success Manager

Service Delivery Manager

Commercial Account Handler

Fleet Business Development Manager

Snr Customer Care & Resolutions Specialist

Customer Account Manager

Sector Client Director - Healthcare

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