Head of customer service Work, Jobs in Whitton (with Salaries)

Corporate Reception Supervisor – Monday-Friday | Goodge Street
Bennett Hay —London
- £39,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
Quick apply
3d
Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
Project Coordinator
Accent Services —Shepperton
- From £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
- Referral programme
Quick apply
Facilities & Travel Coordinator
Air Charter Service —Surbiton
- £35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
- Gym membership
Quick apply
Operations Manager
First Facilities Support LTD —High Wycombe
- £33,000 - £43,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Recruiting
- Free parking
- Annual leave
Quick apply
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
6d
Hotel Operations Manager
Radisson Red London Twickenham —Twickenham
- Full-time
- Bar
- Restaurant management
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Corporate Receptionist - Monday-Friday | Liverpool Street Station
Bennett Hay —London
- £32,000 - £35,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
6d
Product Support Specialist (Part-Time)
Bedrock Learning —London
- £15,000 - £18,750 a year
- Part-time
- Remote
- Bachelor's degree
- Communication skills
- School
Quick apply
12d
HR Business Partner
Smarter Cover —Leatherhead
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Contracts
- Financial services
- Free parking
- Work from home
Quick apply
5d
Customer Care Coordinator - 16-Month Fixed-Term Contract – Maternity Cover
Ascendit Lifts Ltd —Horley
- From £25,500 a year
- Temporary
- CRM software
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Senior Administrator
NPL —Teddington
- Administrative experience
- SharePoint
7d
Construction Course Sales Advisor
Logic4Training —London
- £45,000 - £60,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Sales
- Free parking
- Annual leave
Quick apply
12d
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- CRM software
- Team management
Quick apply
Assistant Head of Accommodation
Jigsaw Conferences Ltd —London
- £37,000 a year
- Full-time
- Remote
- Management
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Senior Services Coordinator
The Bar Council of England and Wales —London
- £38,201 a year
- Full-time
- Hybrid work
- Bar
- Management
- Leadership
- Annual leave
- Employee discount
10d
Head of Training
LRG —Camberley
- Hybrid work
- Project management
- Team management
- Organisational skills
Quick apply
Recruitment Coordinator - 12 Month FTC
Crew Clothing Head Office —Kingston upon Thames
- Full-time
- Recruiting
- Computer skills
- Communication skills
Quick apply
6d
CX Team Member
Foot Locker —London
- £10.00 - £14.12 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Customer Experience Administrator
London Square —Uxbridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Employee discount
- Gym membership
Quick apply
5d

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head of customer service jobs near whitton

Corporate Reception Supervisor – Monday-Friday | Goodge Street

Bennett Hay -
London

Quick apply

Job details

Permanent | Full-time
£39,000 a year
3 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Management
Front of house supervision
Guest relations
Client engagement
Supervising experience
Organisational skills
Front desk
Customer interaction
Training & development
Communication skills
Rota coordination

Full job description

Corporate Reception Supervisor – Monday-Friday | Goodge Street

Location: Goodge Street, London

Salary: £39,000 per annum

Contract Type: Full-time

Working Hours: 40 hours per week

Working Days: Monday-Friday

Shift Pattern: 7am-7pm

Holiday Entitlement: 23 days plus Bank Holidays

Probation Period: 4 months

About the Role

Bennett Hay is looking for an experienced and personable Corporate Reception Supervisor to join our team supporting our prestigious client in a professional corporate environment in central London.

This is a fantastic opportunity for a confident hospitality or front-of-house professional who takes pride in delivering exceptional guest experiences. You will be a key point of contact for employees, visitors and guests, ensuring every interaction is professional, warm and memorable.

You will lead by example, maintaining the highest standards of service while supporting the wider reception team and deputising for the Reception & Concierge Manager when required.

Key Responsibilities

Deliver a consistently exceptional guest experience, creating a warm and professional first impression for all visitors and employees.
Greet and interact with guests in a personable, professional and discreet manner.
Act as a key point of contact for employees and visitors, responding positively to requests and using initiative to resolve queries and problems.
Build strong working relationships with colleagues, clients and guests at all levels.
Manage the room booking system, including room bookings and the coordination of hospitality requirements.
Maintain excellent presentation standards across all reception and guest-facing areas.
Carry out regular checks and report any housekeeping or facilities issues.
Operate the main switchboard, answering and redirecting calls promptly and professionally.
Meet and greet visitors, manage visitor sign-in procedures and issue passes where required.
Maintain accurate administration relating to the visitor management system.
Monitor staff sign-in procedures and assist colleagues who have forgotten their security passes.
Deputise for the Reception & Concierge Manager and assume responsibility for the reception operation during their absence.
Support the creation and management of weekly team rotas.
Set an excellent example to the reception team through consistently high standards of guest service.
Support colleagues with decision-making and day-to-day operational requirements.
Assist with the training and development of team members as required.
Work collaboratively with colleagues and willingly assist with other duties when required.
Follow all company health, safety, fire and environmental policies and procedures, reporting hazards, incidents and deficiencies appropriately.
Maintain complete professionalism and discretion when dealing with sensitive business activities and information.

What We’re Looking For

Previous experience in a corporate reception, concierge, hospitality, guest services or similar front-of-house environment.
Proven experience supervising or supporting a front-of-house team.
Exceptional customer service and interpersonal skills.
A warm, confident and professional approach with the ability to build rapport quickly.
Excellent communication skills, both verbal and written.
Strong organisational skills and the ability to manage multiple priorities in a busy environment.
A proactive, can-do attitude with excellent problem-solving skills.
High attention to detail and consistently high standards of presentation.
The ability to remain calm, professional and discreet when handling sensitive or challenging situations.
Confidence using room booking, visitor management and telephone systems.
A willingness to support colleagues and take responsibility when required.

Benefits

Pension and life assurance
Health cash plan for you and your dependents
Cycle to work scheme
Opportunities for professional growth
Friendly work environment with a sense of community
Holiday Purchase scheme

Start Date

To be confirmed.

About Bennett Hay

At Bennett Hay, we are known for delivering exceptional guest service and creating memorable experiences across London. Our personalised approach ensures every detail is perfect for our clients and their guests. As proud recipients of the Investors in People Gold accreditation, we are committed to the wellbeing and professional growth of our colleagues.

If you’re passionate about customer service and looking to join a supportive and friendly team, we’d love to hear from you!

Please do not call our Head Office for vacancy-related questions, as our HR Recruitment team is not always on site and prefer emails.

Pay: £39,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

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