Member experience specialist Work, Jobs in Whitwick, Lec (with Salaries)

Patient Services Administrator
CB1 Medical —Hathern
- From £13.50 an hour
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
- Employee discount
Quick apply
2d
Care Assistant
HC-One - Rowans, The —Coalville
- £12.95 - £13.45 an hour
- Night shift
- Annual leave
- Employee assistance programme
Quick apply
Trainee Plate Maker
Ken Wilkins Print Ltd —Colwick
- Full-time
- Heavy lifting
- Assembly
- Power tools
Quick apply
Print Assistant - (No 2 Printer)
Autajon Packaging Simply Cartons —Nottingham
- £27,900 - £29,800 a year
- Overtime
- Organisational skills
- In-person
- Hand tools
Quick apply
Accounts Assistant
BBS Natural Stone Specialists Limited —Lutterworth
- £25,500 - £28,500 a year
- Part-time
- Data entry
- Financial services
- In-person
- Free parking
Quick apply
6d
Sales Advisor
FlooringSuperstore.com —Leicester
- Up to £38,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
13d
Festive Sales Assistant - Nottingham
Nespresso —Nottingham
- £13.45 an hour
- Temporary
- Communication skills
4d
Works Supervisor - Day-to-Day Repairs Planning
Derby City Council —Derby
- £37,280 - £39,152 a year
- Full-time
11d
Events and Marketing Assistant
PKF Smith Cooper —Nottingham
- Hybrid work
- Organisational skills
- Marketing
- Annual leave
- Employee discount
2d
Senior Contracts Manager
Patient Care Locally CIC —Coalville
- £47,302 - £54,129 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
10d
Administrator
Davies —Birmingham
- Part-time
- Microsoft Word
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
Experienced Support Worker – Autism, Learning Disabilities & Mental Health
Barbara Rose Ltd —Nottingham
- £13.00 - £13.50 an hour
- 12 hour shift
- Medication administration
- Cooking
- In-person
- Free parking
- Paid training
Quick apply
Community Development Coordinator
Nottingham & Notts Refugee Form —Nottingham
- £29,933.61 a year
- Full-time
- Computer literacy
- English
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Sales - Sales Advisor Temporary - UK
New Look —Derby
- Full-time
- Customer service
Sales - Sales Advisor - UK
New Look —Burton-On-Trent
- Part-time
- Customer service
Part-time Retail Sales Assistant
Machine Mart —Burton-On-Trent
- Up to £18,844 a year
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
12d
Section 19 Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Data analysis skills
- Experience working with children
- School
5d
Court of Protection Paralegal
Lawstop —Nottingham
- £25,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- In-person
- Work from home
Quick apply
Online SEN Teacher
Esland —Belper
- £34,666 - £39,851 a year
- Full-time
- Maths
- Experience working with children
- Communication skills
- Paid training
- Employee assistance programme
Quick apply

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Patient Services Administrator

CB1 Medical
Hathern

Quick apply

Job details

Full-time
From £13.50 an hour
2 days ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

Customer service
Patient appointment coordination
Email software
Appointment booking and call handling
Continuous improvement
Staff training
Organisational skills
IT
Patient record updating
Patient registration
Medical terminology
Communication skills

Full job description

Patient Support Administrator

Office-Based | Loughborough Area | Full-Time | Permanent

CLOSING DATE: Monday 7th September 09.00
INTERVIEWS: In-Person, Hathern, Friday 11th September

CB1 Medical is seeking a highly organised, patient-focused Patient Support Administrator to join our growing team in the Loughborough area.

This is a fully office-based role within a fast-paced private healthcare environment. We are looking for someone with previous experience in private healthcare or a similarly high-demand clinical setting, who is confident managing patient communication, appointments, and operational workflows to a high standard.

You will report to the Patient Services Manager and COO and play a key role in ensuring patients move smoothly and efficiently through their care pathway.

If you thrive in structured, high-performance environments and take pride in delivering exceptional patient service, we would love to hear from you.

About CB1 Medical

CB1 Medical is a leading provider of specialist medical cannabis services in the UK. We operate within a regulated, governance-led framework and are committed to delivering safe, professional and patient-centred care.

As a private provider, we work at pace while maintaining high standards of service, communication and compliance.

Main Duties & Responsibilities

Represent CB1 Medical with professionalism, discretion and integrity at all times.
Deliver consistently high standards of patient service in a private healthcare setting.

The Patient Pathway

You will be responsible for managing and supporting patients through their clinical journey, including:

Receiving and processing patient registrations within defined response timeframes.
Managing appointment bookings, cancellations and rescheduling efficiently.
Monitoring capacity and escalating potential shortages to management.
Contacting patients via phone, email, and text to offer appointment options.
Confirming appointments and any special requirements.
Requesting relevant information from external providers in line with company policy.
Liaising with CB1 Pharmacy regarding medication-related queries.
Ensuring patient communication is clear, accurate and timely at all times.

This role requires the ability to work quickly and accurately while managing competing priorities.

Data Quality & Systems

Maintain accurate and up-to-date patient demographic information.
Record all patient interactions , ensuring a complete audit trail.
Support data accuracy and correction of errors as directed.
Cancel and rebook clinics where required by management.
Ensure all actions are completed within defined operational timeframes.

Code of Conduct & Operational Standards

Maintain strict patient confidentiality in line with policy and professional standards.
Fully comply with CB1 Medical policies and procedures.
Maintain 100% compliance with mandatory training.
Support induction and training of new team members where required.
Contribute to continuous service improvement and operational efficiency.
Support the adoption of new systems and processes to improve patient experience.

This role requires resilience, attention to detail, and the ability to perform consistently under pressure.

Person Specification

Essential

Experience working in private healthcare or a fast-paced clinical environment.
Strong IT skills including email, Word and Excel.
Demonstrated ability to deliver excellent customer service.
Ability to work efficiently in a fast-paced, high-volume setting.
Strong organisational and communication skills.

Desirable

Experience within a specialist clinic or regulated healthcare service.
Familiarity with medical terminology.
Experience in a telemedicine or digital healthcare environment.

Disclosure & Compliance

This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service (DBS) check.

Job Type: Full-time

Pay: From £13.50 per hour

Benefits:

Company pension
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

member experience specialist jobs in whitwick, lec

Patient Services Administrator

Care Assistant

Trainee Plate Maker

Print Assistant - (No 2 Printer)

Accounts Assistant

Sales Advisor

Festive Sales Assistant - Nottingham

Works Supervisor - Day-to-Day Repairs Planning

Events and Marketing Assistant

Senior Contracts Manager

Administrator

Operational Support Officer

Experienced Support Worker – Autism, Learning Disabilities & Mental Health

Community Development Coordinator

Sales - Sales Advisor Temporary - UK

Sales - Sales Advisor - UK

Part-time Retail Sales Assistant

Section 19 Officer

Court of Protection Paralegal

Online SEN Teacher

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