Senior process Work, Jobs in Whitwick, Lec (with Salaries)

Dental Receptionist
Hermitage Dental Practice —Whitwick
- £12.71 - £14.50 an hour
- Part-time
- English
- Administrative experience
- Data entry
- Free parking
- Employee discount
Quick apply
10d
Chief Technology Officer (CTO)
Eastgate Digital Solutions —Nottingham
- £135,000 - £180,000 a year
- Full-time
- Management
- Software development
- In-person
- Life insurance
Quick apply
7d
Responsible Individual
Bayleaf Care —Burton-On-Trent
- £69,200 a year
- Full-time
- Management
- Recruiting
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Strategy and Project Officer
CIMSPA —Loughborough
- £31,000 - £35,000 a year
- Continuous improvement
Quick apply
Education Welfare Officer
Granville Academy —Swadlincote
- £39,152 - £44,075 a year
- Employee assistance programme
8d
Senior Contracts Manager
Patient Care Locally CIC —Coalville
- £47,302 - £54,129 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
8d
Senior Visiting Officer
Hinckley & Bosworth Borough Council —Hinckley
- £33,699 - £38,220 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Analytics
- Relocation assistance
- Annual leave
Quick apply
13d
Workshop Manager
Everyman Driving Experiences —Derby
- £40,000 - £55,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Free parking
- Store discount
Quick apply
10d
Senior PMO Manager
Synapri —Nottingham
- £80,000 - £90,000 a year
- Hybrid work
- Team management
- Banking
Veeva Vault Support Senior Specialist
Kindeva Drug Delivery Careers —Loughborough
- Full-time
- Remote
- Microsoft Word
- Engineering
- Master's degree
Quick apply
13d
Head of People & Culture
British Association for Counselling & Psychotherapy —Lutterworth
- £76,551 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Human resources
Head of Quality
FIND. —Derby
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Leadership
Quick apply
Senior People & Talent Partner (M&A & Reward)
Pharmacy2U —Coalville
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Travel
- Conflict management
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Entry Level Account Executive - Loughborough
Flourish —Loughborough
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Senior Customer Service Coordinator
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Quick apply
9d
Senior Admin Supervisor
Nottinghamshire County Council —Nottingham
- Full-time
- Customer service
- Computer literacy
- Continuous improvement
6d
Head of Operations
Ministry of Justice —Burton-On-Trent
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Research
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
Trainee Sales Assistant
MIH Global —Nottingham
- £26,000 - £32,000 a year
- Full-time
- Word processing
- Computer literacy
- No experience needed
Quick apply
Senior Online Clerk
BCA —Nottingham
- £11,600 a year
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
10d
Supply Chain Manager
Autajon Packaging Simply Cartons —Nottingham
- Full-time
- Continuous improvement
- In-person
- Leadership
- Sick pay
Quick apply

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Dental Receptionist

Hermitage Dental Practice -
Whitwick

Quick apply

Job details

Part-time | Full-time
£12.71 - £14.50 an hour
10 days ago

Benefits

Free parking
Cycle to work scheme
Company events
Private medical insurance
Employee discount
Bereavement leave
On-site parking

Qualifications

Customer communication
Customer service call handling
Inbound customer enquiry call handling
Dental receptionist
Patient appointment coordination
Administrative support experience
Practice management software
Filing
English
Patient service
Administrative experience
Appointment booking and call handling
Data entry
Organisational skills
Customer interaction
Patient record updating
Managing patient records
Leadership
Communication skills

Full job description

Dental Receptionist

We are looking for a warm, professional and patient-focused Dental Receptionist to join our team at Hermitage Dental Practice.

As the first point of contact for our patients, you will play a vital role in delivering an exceptional patient experience. From answering the telephone and managing appointments to welcoming patients into the practice, you will help ensure every patient feels listened to, valued and well cared for.

We are a patient-focused practice and excellent customer service is at the heart of everything we do. We are looking for someone who genuinely enjoys working with people, has a friendly and approachable manner, and takes pride in providing a consistently high standard of service.

Previous dental experience is not essential. We are happy to provide full training in dental terminology, dental practice procedures, practice management software and the administrative processes involved in dentistry. What is most important to us is your customer service skills, communication, professionalism, attitude and willingness to learn.

We are also a progression-focused practice and are committed to developing our team. This role would suit someone who is ambitious, wants to develop their skills and would like to take on greater responsibility over time. For the right person, there is the potential to progress into a Senior Receptionist or Head Receptionist role in the future.

Key Responsibilities

Greet patients warmly and professionally by name, ensuring they feel welcome, comfortable and valued.
Provide an exceptional patient experience and consistently high level of customer service.
Act as the first point of contact for patients both in person and over the telephone.
Manage incoming calls, emails and patient enquiries promptly and professionally.
Schedule, confirm and reschedule appointments using our practice management software.
Manage the patient journey effectively, ensuring patients receive clear and helpful information.
Communicate clearly and confidently with patients about appointments, treatment, practice procedures and general enquiries.
Provide reassurance and support to patients who may be nervous or require additional assistance.
Maintain accurate and confidential patient records, in line with GDPR and data protection requirements.
Process payments and assist with billing and finance procedures accurately.
Coordinate closely with dentists, nurses and the wider clinical team to support smooth patient flow.
Ensure appointment diaries are managed efficiently and appropriately.
Maintain a welcoming, professional and organised reception area.
Complete general administrative duties, including filing, data entry and stock management.
Support the wider practice team with day-to-day administration and reception duties.
Contribute positively to the development and success of the reception team.
Take responsibility for your own learning and development and actively seek opportunities to improve your knowledge and skills.

What We Are Looking For

Excellent customer service skills are essential.
A genuinely patient-focused approach and a desire to provide an excellent patient experience.
A friendly, approachable and professional manner.
Excellent verbal and written communication skills.
Strong written English and correct use of grammar are essential, particularly when communicating with patients and writing professional emails, letters and other correspondence.
Previous experience in a customer-facing, healthcare, office, administration or reception role is desirable.
Dental experience is not essential – full training will be provided.
Strong organisational and administrative skills.
Excellent attention to detail and accuracy.
The ability to multitask, prioritise and remain calm in a busy environment.
Confident computer skills and the ability to learn new systems and practice management software.
A professional appearance and attitude appropriate for a healthcare environment.
Reliability, initiative and a positive attitude.
The ability to work effectively as part of a team.
Empathy and the ability to communicate effectively with a wide range of patients.
A willingness to learn about dentistry and develop your professional knowledge.
Ambition to develop and progress within the practice.

Training & Career Progression

At Hermitage Dental Practice, we believe in developing our people and creating genuine opportunities for career progression.

We are not simply looking for someone to fill a reception position. We are looking for someone who could grow with the practice and potentially become our Head Receptionist in the future.

You will receive training and support to develop your knowledge of dentistry, patient care, practice administration and our systems. As your confidence and experience grow, there will be opportunities to take on additional responsibilities and develop your leadership, administration and team management skills.

For the right person, this could be the beginning of a long-term career within our practice, with progression towards a Senior Receptionist or Head Receptionist position.

Who We Are Looking For

Above all, we are looking for someone who cares about people.

You don't need to know everything about dentistry when you join us – we can teach you that. What we cannot teach as easily is a genuine commitment to excellent customer service and patient care, a positive attitude, strong communication skills and the desire to go the extra mile for our patients.

Your background could be in reception, hospitality, retail, customer service, administration, healthcare or another customer-facing environment. If you have excellent people skills and are willing to learn, we would love to hear from you.

If you are friendly, organised, patient-focused, ambitious and eager to learn, and you would like to build a long-term career with a practice that invests in its people, we would love to hear from you.

Pay: £12.71-£14.50 per hour

Benefits:

Bereavement leave
Company events
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

senior process jobs in whitwick, lec

Dental Receptionist

Chief Technology Officer (CTO)

Responsible Individual

Strategy and Project Officer

Education Welfare Officer

Senior Contracts Manager

Senior Visiting Officer

Workshop Manager

Senior PMO Manager

Veeva Vault Support Senior Specialist

Head of People & Culture

Head of Quality

Senior People & Talent Partner (M&A & Reward)

Entry Level Account Executive - Loughborough

Senior Customer Service Coordinator

Senior Admin Supervisor

Head of Operations

Trainee Sales Assistant

Senior Online Clerk

Supply Chain Manager

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