Technical manager Work, Jobs in Whitwick, Lec (with Salaries)

Customer Service Manager
William Davis —Loughborough
- Full-time
- Microsoft Word
- Management
- In-person
- Sick pay
Quick apply
10d
Junior Project Coordinator
Gibson Technology Ltd —Repton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Quick apply
Delivery Manager
TheNottingham —Nottingham
- £65,000 - £70,000 a year
- Hybrid work
- Agile
6d
Business Development Manager
Pal International Ltd —Coalville
- £40,000 - £45,000 a year
- Full-time
- Business development
- Travel
- In-person
- Work from home
- Life insurance
Quick apply
14d
Trainee Aircraft Mechanic – Structured Training Programme
BCT Aviation Maintenance Ltd —East Midlands Airport
- Up to £12.71 an hour
- Full-time
- Engineering
- Maintenance
- Welding
- Free parking
- Life insurance
Quick apply
1d
Head of Quality
FIND. —Derby
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Leadership
Quick apply
Cleaning Operations Manager
SPACE CLEANERS NUNEATON FRANCHISE LTD —Nuneaton
- £41,700 a year
- Full-time
- Hybrid work
- Schematics
- Maintenance
- English
- Free parking
Quick apply
Exhibition Project Manager
Marsden Exhibitions —Loughborough
- From £35,000 a year
- Full-time
- Business development
- Travel
- Budgeting
- Free parking
Quick apply
14d
Contracts Manager
MTS Cleansing Services LTD —Leicester
- £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Paid training
Quick apply
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Employee discount
- Referral programme
Senior Technical Production Manager
On Event Production Co —Castle Donington
- Overtime
- Business development
- Communication skills
National Installation Manager - Pools and Temporary Structures
Primary Pools UK —Melton Mowbray
- From £30,000 a year
- Full-time
- Continuous improvement
- Recruiting
- Organisational skills
- Free parking
- Employee discount
Quick apply
Junior Test Analyst
Almac Group —Loughborough
- Full-time
- School
Quality Technical Manager
Rolls-Royce SMR —Derby
- £60,000 - £78,750 a year
- Full-time
- Hybrid work
- Engineering
- Continuous improvement
- Leadership
- Annual leave
14d
Senior Project Manager
Tilbury Douglas —Coalville
- Continuous improvement
- Team management
- Mentoring
- Annual leave
- Employee assistance programme
AI Product Manager
Ideagen —Ruddington
- Full-time
- AI
Subject Matter Expert (SME)
Nimbus Disability —Derby
- £29,550 a year
- Full-time
- Salesforce
- Mentoring
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Full Time - Commercial Manager (min 5 years' experience)
MSW UK Limited —Nottingham
- £30,000 - £60,000 a year
- Full-time
- Customer service
- Writing skills
- Analysis skills
Quick apply
8d
Technical Maintenance Manager
Hexagon Leasing —Burton-On-Trent
- Full-time
- Team management
- Communication skills
- Mechanical knowledge
- Free parking
- Life insurance
Quick apply
Production Controller (Publishing Project Manager)
Troubador Publishing —Market Harborough
- £26,500 a year
- Full-time
- Customer service
- Project management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d

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technical manager jobs near whitwick, lec

Customer Service Manager

William Davis -
Loughborough

Quick apply

Job details

Full-time
10 days ago

Benefits

On-site gym
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Technical troubleshooting
Customer service call handling
Driving Licence
Management
Inbound customer enquiry call handling
Appointment booking and call handling
Customer support
Customer interaction
Household contractor coordination
Communication skills
Time management

Full job description

William Davis Homes is a leading house builder constructing quality new homes for sale across the East and West Midlands. An exciting opportunity has arisen for an experienced Customer Service Manager to join its team.

Reporting to the Head of Customer Service, we are seeking an enthusiastic individual who is passionate about delivering exceptional customer service and upholding the quality and standards of William Davis Homes.

The Customer Service Manager is responsible for the day-to-day management of customer issues received. This is a responsive role, requiring excellent communication and troubleshooting skills to ensure customer issues are resolved in a timely manner and necessary resources are allocated to undertake work in customers’ homes where required.

Primary responsibilities include:

Management of customer communications - monitoring the customer services inbox and responding to telephone calls ensuring all correspondence is logged.
Carrying out customer home visits where required
Liaising with the NHBC and allocating any inspections as required
Providing feedback to internal departments to drive improvements and efficiencies
Appointment and diary management for contractors and customer service operatives
Maintaining a point of contact for the customer service operative for any technical/personal support required
Ensuring materials are available as required to facilitate remediation works
Completing weekly timesheets for customer service operatives
Managing timescales for customers for any remediation works, ensuring customers are kept fully informed throughout any process taking place in their home
Ordering materials for the customer service team, processing invoices as required and ensuring any contra-charges are notified to the commercial team
Ensuring data is being pulled and recorded correctly in Housebuilder system for all customer contact
Ensuring health and safety procedures for customer service operatives are followed and site regulations are adhered to

Key skills and competencies:

Passion to deliver exceptional customer service
Solution focussed with good troubleshooting skills
Strong written and verbal communication skills
Excellent organisational, planning and time management skills
Good IT skills including Excel and Word.
Good construction knowledge preferable but not essential
Previous experience in a similar role preferable
Driving license essential

In return this position offers a competitive salary and benefits package and the opportunity to join one of the region’s most longstanding and respected house builders.

Job Type: Full-time

Benefits:

Company pension
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technical manager jobs in whitwick, lec

Customer Service Manager

Junior Project Coordinator

Delivery Manager

Business Development Manager

Trainee Aircraft Mechanic – Structured Training Programme

Head of Quality

Cleaning Operations Manager

Exhibition Project Manager

Contracts Manager

1st/2nd Line IT Support Analyst

Senior Technical Production Manager

National Installation Manager - Pools and Temporary Structures

Junior Test Analyst

Quality Technical Manager

Senior Project Manager

AI Product Manager

Subject Matter Expert (SME)

Full Time - Commercial Manager (min 5 years' experience)

Technical Maintenance Manager

Production Controller (Publishing Project Manager)

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