Customer support coordinator Work, Jobs in Worksop, Ntt (with Salaries)

Routing & Service Co-ordinator
Vision Sure Tech Ltd —Mansfield
- £26,438.80 - £30,396.80 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Analysis skills
- Free parking
- Work from home
Quick apply
Client Services Coordinator
Alfred H Knight Group —Rotherham
- Full-time
- Bachelor's degree
- No degree
- Travel
- Employee assistance programme
Quick apply
1d
Customer Onboarding Coordinator
Safetykleen —Dinnington
- £28,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Branch Coordinator - Maternity Cover FTC
Conference Technologies, Inc. —Retford
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
Customer Support Co-ordinator
Public Sector Resourcing —Mansfield
- Part-time
Technical Surveyor & Installation Coordinator
Aquarius Home Improvements Ltd —Ilkeston
- £30,000 - £40,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
4d
Office Administrator (Trade Sales co-ordinator)
R O Arnold Ltd —Doncaster
- £12.71 an hour
- Full-time
- Microsoft Excel
- English
- Administrative experience
- Employee discount
Quick apply
7d
Branch Coordinator - Maternity Cover FTC
CTI UK —Retford
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Professional Services Coordinator
Millgate —Sheffield
- £26,000 - £30,000 a year
- Overtime
- Microsoft Word
- Travel
- Organisational skills
Quick apply
2d
Client Success Coordinator - Chesterfield
Ovation Incentives —Chesterfield
- £25,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- Business
Quick apply
14d
Legal Services Coordinator
Lovedays Solicitors —Wirksworth
- From £24,000 a year
- Full-time
- Salesforce
- Business development
- Organisational skills
- Free parking
- Employee discount
Quick apply
2d
Creative Coordinator
Frasers Group —Shirebrook
- Full-time
- Management
- Travel
- Communication skills
Quick apply
Spares Sales Coordinator
Evac Group —Chesterfield
- CRM software
- English
- Continuous improvement
Quick apply

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Based on your search for customer support coordinator

Routing & Service Co-ordinator
Vision Sure Tech Ltd —Mansfield
We provide installation, repair and maintenance services to domestic customers across the UK, specialising in home technology solutions including TV aerials,…
£26,438.80 - £30,396.80 a year
Quick apply
Business Support Coordinator
M Group —Manchester
My Rewards portal, access to 1000’s retail discounts. Experience maintaining records, coordinating resources, and supporting operational teams in a fast-paced…

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customer support coordinator jobs near worksop, ntt

Routing & Service Co-ordinator

Vision Sure Tech Ltd
Mansfield

Quick apply

Job details

Full-time
£26,438.80 - £30,396.80 a year

Benefits

Free parking
Company pension
Work from home
Canteen
On-site parking

Qualifications

CRM software
Customer service
Logistics
Analysis skills
Organisational skills
IT
Customer support
Customer interaction
Communication skills
Rota coordination

Full job description

We're looking for a highly organised, proactive Routing & Service Coordinator to help keep our nationwide field service operation running smoothly.

We provide installation, repair and maintenance services to domestic customers across the UK, specialising in home technology solutions including TV aerials, satellite systems, etc.

As part of our Service Centre Team, you'll play a vital role in coordinating our field engineers, supporting customers and ensuring our daily service runs efficiently. You'll also provide cover for managers by co-ordinating and planning engineer schedules, making real-time adjustments and helping maximise productivity while delivering an outstanding customer experience.

No two days are the same, so we're looking for someone who enjoys working in a fast-paced environment, solving problems and communicating confidently with customers, colleagues and engineers.

What you'll be doing

Supporting our nationwide team of Field Engineers throughout the working day.
Planning and updating engineer schedules when providing cover for managers.
Allocating new bookings and adjusting schedules in response to cancellations, delays and operational changes.
Communicating appointment updates and managing customer expectations.
Resolving routing, scheduling and operational queries.
Processing customer card payments and issuing invoices.
Maintaining accurate customer and job information within our CRM system.
Working closely with colleagues across the Service Centre teams to ensure excellent service delivery.

What we're looking for

You'll be someone who enjoys organising, communicating and finding practical solutions.

Ideally, you'll have:

Experience in scheduling, routing, service coordination or operational support.
Experience supporting field-based engineers or mobile workforces.
Excellent organisational and planning skills.
Strong communication and customer service skills.
The ability to remain calm and make sound decisions under pressure.
Good IT skills and experience using CRM or scheduling systems.
A proactive, positive and team-focused approach.

Experience within a field service, engineering, utilities, telecoms or logistics environment would be an advantage but isn't essential.

What we offer

Permanent, full-time position.
A varied and rewarding role where no two days are the same.
Supportive and collaborative team environment.
Opportunities to develop your skills and progress your career.
Ongoing training and development.
Competitive salary and benefits package

Working arrangements

Full-time, including weekends on rotation
Hybrid working model
Work from home available after initial training period
Company equipment provided for remote working

Why join us?

Our business is built on providing exceptional service to our customers. We value teamwork, accountability, professionalism and a willingness to go the extra mile. If you're organised, enjoy solving problems and thrive in a busy operational environment, we'd love to hear from you.

Apply today and become part of a team that keeps our engineers moving and our customers connected.

Job Type: Full-time

Pay: £26,438.80-£30,396.80 per year

Benefits:

Canteen
Company pension
Free parking
On-site parking
Work from home

Work Location: Hybrid remote in Mansfield NG18 5BR

Quick apply

Refine Your Search

customer support coordinator jobs in worksop, ntt

Routing & Service Co-ordinator

Client Services Coordinator

Customer Onboarding Coordinator

Branch Coordinator - Maternity Cover FTC