Customer relations Work, Jobs in York, Eng (with Salaries)

Victim Care Coordinator
North Yorkshire Council —York
- £29,540 - £32,062 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
6d
Customer Relations Advisor
JDGYMS —Leeds
- Part-time
- Customer service
- Organisational skills
- IT
- Employee discount
- Gym membership
Quick apply
Customer Relations Advisor - Leeds
JDGYMS —Leeds
- Full-time
- Customer service
- Organisational skills
- IT
- Employee discount
- Gym membership
Quick apply
8d
International Recruitment and Partnerships Administrator
University of York —University of York
- £28,778 - £32,080 a year
- Full-time
- Customer service
11h
Pensions Administrator
Broadstone Corporate Benefits Limited —York
- Full-time
- Communication skills
- Health & wellbeing programme
- Employee discount
Partnerships and Engagement Officer
Nours Community Solutions Ltd —Leeds
- £2,725 - £3,000 a month
- Full-time
- Microsoft Office
- Presentation skills
- In-person
Quick apply
1d
People, Finance & Office Coordinator
Future Group —York
- £18,000 a year
- Part-time
- Hybrid work
- Employee discount
Quick apply
Correspondence Officer - 35802
Environment Agency —Leeds
- £34,320 a year
- Part-time
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Flexible schedule
10d
Claims Handler – Motor & Third Party Property Damage (TPPD)
Hiscox —York
- Full-time
- Customer service
- Travel
- Organisational skills
Duty Manager
Impossible York —York
- £13.00 - £13.20 an hour
- Full-time
- Bilingual
- Hospitality
- Supervising experience
- Employee discount
Quick apply
Colleague Relations Business Partner
Lowell Group —Leeds
- Full-time
- Hybrid work
- Free parking
9d
People Advisor
TIEVA —Leeds
- £35,000 a year
- Full-time
- Data analysis skills
- Human resources
- IT
- Employee assistance programme
- Life insurance
Quick apply
Senior Advocate
Together Women —Leeds
- £31,040 a year
- Full-time
- Administrative experience
- Mentoring
- In-person
- Employee assistance programme
- Sick pay
Quick apply
Centre Support Officer
UK Coaching —Leeds
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Work from home
- Life insurance
Quick apply
2d
Senior Customer Service Advisor
Barclays —Leeds
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
8d
Colleague Relations Senior Manager
Lloyds Banking Group —Leeds
- £78,098 - £91,880 a year
- Full-time
- Hybrid work
13d
Assistant Manager (40hrs/wk)
Clarins —York
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
Advocate
Together Women —Leeds
- £29,113 a year
- Full-time
- Administrative experience
- Mentoring
- In-person
- Employee assistance programme
- Sick pay
Quick apply
Product Manager
Anaplan —York
- Product management
- Agile
- Communication skills
Quick apply
Shift Quality Control Technician
Yara —York
- Laboratory experience
- Human resources
- Communication skills

I want to receive the latest job alerts for customer relations in york, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations jobs near york, eng

Customer Service Representative jobs in Leeds

Care Coordinator jobs in York

Product Manager jobs in York

Duty Manager jobs in York

Assistnt Student Recruiter jobs in Cardiff

Internal Recruiter jobs in Bromley

Entry Level Recruiter jobs in Edinburgh

Junior Tech Recruiter jobs in London

Recruiter jobs in Edinburgh

Recruiter jobs in Macclesfield

Customer Service Representative jobs in Birmingham

Customer Service Representative jobs in Guildford

Customer Success Manager jobs in Manchester

Building Service Engineer jobs in London

Customer Service Representative jobs in Watford Wd18

Customer Service Representative jobs in Leicester

Customer Service Associate jobs in London

Remote Work Customer Service Immediate Start jobs in London

Senior Customer Advocate jobs in Ashford

Part Time Customer Service jobs in Manchester

Victim Care Coordinator

North Yorkshire Council -
York

Apply Now

Job details

Full-time
£29,540 - £32,062 a year
6 days ago

Benefits

Company pension

Qualifications

Microsoft Excel
Customer service
Microsoft Office
IT
Communication skills

Full job description

Salary: £29,540-£32,062 per annum

Grade: G

Hours: Full Time- 37 hours per week

Contract: Both permanent and temporary roles available

Location: York, North Yorkshire

The Organisation

York and North Yorkshire Combined Authority (the Combined Authority) is a public sector employer with access to powers and funding to unlock transport and housing improvements, boost skills provision and help the economy transition to net zero. Making the most of the combined strengths of the city region and rural powerhouse, the Combined Authority is a long-term commitment to shaping a brighter future for generations to come. By working for us you will play a part in making positive changes, unlocking investment, supporting business and communities to thrive, and creating new and better opportunities for people that live and work here.

The Policing, Fire and Crime Directorate is the link between the public, Police and Fire service. The team works to ensure Police and Fire are held to account, and that the public’s questions and concerns are taken seriously. The team ensures community needs are met effectively, setting objectives through the Police and Crime Plan and Fire and Rescue Plan.

They also invest millions of pounds a year on key commissioned services for the local community, helping both to prevent crime and support those impacted by it. Supporting victims of crimes, working to reduce reoffending and addressing the root causes of crime activity. Working in partnership with the community to enhancing community safety, the service ensures voices and concerns of the public are considered, to drive improvement in the delivery of public services.

The Opportunity

The York and North Yorkshire Combined Authority is seeking to appoint a Victim Care Coordinator, within the Supporting Victims Team in the Directorate for Policing, Fire and Crime.

Are you passionate about supporting people in times of need? We are looking for compassionate and motivated individuals to join our team as Victim Care Coordinators, providing vital support to those affected by crime across North Yorkshire.

In this rewarding role, you will be the first point of contact for victims, offering tailored emotional and practical support, helping them cope and recover.

About the Role

As a Victim Care Coordinator, you will:

Provide telephone-based support to victims of crime, including those who may not have reported incidents to police

Manage a daily caseload of victims and prioritise contact within required timeframes

Assess individual needs and deliver personalised support plans

Offer guidance on available services, including counselling, restorative justice, and specialist support

Make referrals to appropriate services and partner organisations with consent

Maintain accurate records on the Supporting Victims Case Management System

Work closely with North Yorkshire Police and partner agencies to achieve the best outcomes

Ensure all work complies with relevant legislation, policies, and the Victims’ Code

Key Responsibilities

Contact victims in line with priority and agreed communication methods

Respond sensitively to emotionally challenging situations

Contribute to risk assessments and safeguarding considerations

Handle referrals from multiple channels including phone, website, and partner agencies

Follow strict confidentiality and information-sharing protocols

Keep up to date with available victim support services

Participate in team debriefs and ongoing learning

What you will bring

Experience in a customer service or contact centre environment

Excellent communication skills, particularly over the phone

Ability to manage sensitive and emotionally challenging conversations with empathy

Highly organised, able to meet targets and deadlines

Works effectively both independently and as part of a team

Is IT literate, with experience using Microsoft Office (particularly Excel)

Understands the importance of confidentiality and data protection

Is flexible and able to adapt to changing priorities

Why Join Us?

You will be joining a new and developing organisation at an exciting time.

Working within the Directorate for Policing, Fire and Crime is rewarding and offers the opportunity to make a real difference to communities across North Yorkshire.

The benefits of working for us include:

Generous leave entitlement, starting at 28 days plus 8 bank holidays (pro-rota for part time staff)

Flexible working practices including working from other locations and from home

Local government pension scheme

Commitment to staff development and continuous learning

To find out more about our organisation please visit; https://yorknorthyorks-ca.gov.uk

Contact and Apply

If you are interested in this fantastic opportunity or would like to discuss the role in more detail, please contact Wendy Green, [email protected] for an informal conversation.

Applying is easy, simply register your details, tell us how you meet our criteria in the supporting evidence section, remove your personal details from your CV and upload.

Key Dates:

Closing date: Midnight 26th July 2026

Interview date: 3rd & 4th August 2026

Key Documents:

Job Description

North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.

Victim Care Coordinator

Salary: £29,540 - £32,062 per annum

Posted: 10/07/2026

Closing date: 26/07/2026

Closing time: 23:59

Apply Now

Refine Your Search

customer relations jobs in york, eng

Victim Care Coordinator

Customer Relations Advisor

Customer Relations Advisor - Leeds

International Recruitment and Partnerships Administrator

Pensions Administrator

Partnerships and Engagement Officer

People, Finance & Office Coordinator

Correspondence Officer - 35802

Claims Handler – Motor & Third Party Property Damage (TPPD)

Duty Manager

Colleague Relations Business Partner

People Advisor

Senior Advocate

Centre Support Officer

Senior Customer Service Advisor

Colleague Relations Senior Manager

Assistant Manager (40hrs/wk)

Advocate

Product Manager

Shift Quality Control Technician

I want to receive the latest job alerts for customer relations in york, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected