Guest service Work, Jobs in York, Eng (with Salaries)

Guest Service Team Member
The Grand - York —York
- £13.15 an hour
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Guest Experience Advisor
McArthurGlen UK Ltd —York
- £12.92 an hour
- Overtime
- Hospitality
- English
- IT
Quick apply
Waiting Staff
Two cherries (York) Ltd t/a Blue Barbakan —York
- £12.71 - £19.70 an hour
- Full-time
- Serving
- Hospitality
- Sales
- Employee discount
- Sick pay
Quick apply
1h
Guest Service Assistant (Casual)
Holiday Inn York —York
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
Guest Service Assistant
Holiday Inn York —York
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
Guest Service Assistant
Aramark —York
- £12.71 an hour
- Part-time
- Bar
- Free parking
10d
Support Management Trainer
Hickory's Smokehouse —York
- Up to £36,000 a year
- Weekend availability
- Restaurant
- School
- Health & wellbeing programme
- Employee discount
Quick apply
Host
Roomzzz —City of York
- £29,262 a year
- 12 hour shift
- Hotel
- Employee discount
Night Porter - Freelance/Part Time
Thicket Priory Ltd —York
- £17 - £20 an hour
- Part-time
- Hospitality
- Driving
- In-person
- Free parking
Quick apply
3d
General Manager
National Trust —York
- £54,639 a year
- Weekend availability
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
Bar staff / 2870 - The Punchbowl, York
J D Wetherspoon plc —York
- £12.87 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
14h
Night Team Member
YHA England & Wales —York
- £12.71 an hour
- Night shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
8d
Assistant General Manager
Popeyes UK —York
- £31,000 - £35,000 a year
- Full-time
- Fast casual restaurant
- Quick service & fast food restaurant
- Employee discount
- Referral programme
Quick apply
10d
Leisure Club Assistant
The Milner —York
- Part-time
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Barista – Valeria Italian Coffee Shop (York Designer Outlet)
valeria coffe —York
- £12.71 - £13.40 an hour
- Temporary
- Serving
- Basic maths
- In-person
- Free parking
- Store discount
Quick apply
2d
Conference and Events Supervisor
The Milner —York
- £28,139 a year
- Weekend availability
- Bar
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
2d
Front of house team member
Charles XII —York
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Sales
- Culinary experience
- Employee discount
- Flexible schedule
Quick apply
Night Manager
The Churchill Hotel —York
- £13.45 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
10d
Housekeeper (Part Time 20 hours per week)
Supercity Aparthotels —York
- £13,166 a year
- Part-time
- Hospitality
- Customer service
- English
- Health & wellbeing programme
- Employee assistance programme
Quick apply
8d
Hotel Reception Supervisor
The Limes —York
- £13.75 an hour
- Weekend availability
- Hospitality
- Management
- Hotel
Quick apply
12d

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Guest Service Team Member

The Grand - York -
York

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Job details

Full-time
£13.15 an hour

Benefits

Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Communication skills

Full job description

Description

Picture this: you’re the friendly face that sets the tone for every guest’s stay — creating a warm welcome from the very first moment. You deliver service that’s both efficient and personal, anticipating needs, sharing recommendations, and making every interaction feel effortless.

You move confidently between tasks — handling bookings, answering questions, and supporting across departments — always bringing a calm, informed, and approachable style. No two shifts are ever the same: new guests, new stories, and new opportunities to make someone’s day that little bit brighter.

As a Guest Service Team Member, you’re more than just part of the team — you’re part of the experience, shaping the moments and memories our guests will carry with them long after they leave.

Key Responsibilities

As the first point of contact, you’ll play a key role in shaping our guests’ stay, offering a warm welcome and support that turn good visits into great ones. Here’s what you’ll be doing:

Using your approachable personality to build great connections with guests.
Demonstrating your confidence in handling check-ins, bookings and guest requests.
You’ll bring great communication skills and love sharing your local know-how to help guests make the most of their stay.
A team player who’s flexible and happy to help wherever needed.

What Makes You Splendid?

We live by our values – and we’d love you to bring them to life every day:

Open - You’re friendly and welcoming, helping guests feel right at home.
Nimble – You adapt quickly, handling whatever the day brings with ease.
Brilliant - You take pride in the little touches that make a big difference.
Honest - You’re reliable and trustworthy, building confidence through your actions.

Show up with your spark and care for others, and we’ll provide the tools for you to thrive.

Benefits

When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:

Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
Life Assurance - peace of mind for you and your loved ones.
Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
Pension - auto enrolment into the company pension scheme.
Learning & Development - opportunities available to progress your skills and career.

About The Grand - York

Built in 1906 as the headquarters of the North Eastern Railway, The Grand, York is a striking example of early 20th-century architecture. Designed by William Bell and Horace Field, the building showcases elegant marble interiors, oak-panelled rooms, and the majestic Grand Boardroom.

A cherished landmark in the heart of Yorkshire, The Grand was lovingly restored to its original splendour in 2010. Today, it stands as an award-winning five-star hotel, welcoming guests with the warmth, charm, and character of true Yorkshire hospitality.

Apply Now

Refine Your Search

guest service jobs in york, eng

Guest Service Team Member

Guest Experience Advisor

Waiting Staff

Guest Service Assistant (Casual)

Guest Service Assistant

Guest Service Assistant

Support Management Trainer

Host

Night Porter - Freelance/Part Time

General Manager

Bar staff / 2870 - The Punchbowl, York

Night Team Member

Assistant General Manager

Leisure Club Assistant

Barista – Valeria Italian Coffee Shop (York Designer Outlet)

Conference and Events Supervisor

Front of house team member

Night Manager

Housekeeper (Part Time 20 hours per week)

Hotel Reception Supervisor

I want to receive the latest job alerts for guest service in york, eng

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