Director Work, Jobs (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Senior Director - Executive Compensation and Equity Program
Boston Consulting Group —London
- £195,000 - £227,500 a year
- Full-time
- Leadership
- Tax experience
- Profit sharing
- Annual leave
Head of Talent & Careers (FTC)
BSI —Remote
- £72,750 - £87,000 a year
- Full-time
- No degree
- Organisational skills
- Training & development
- Annual leave
- Flexible schedule
Delivery Director – Head of Growth and Sales
PiC Consulting —Remote
- £90,000 - £130,000 a year
- Full-time
- Remote
- Business development
- AI
- Annual leave
Assistant Director of Transformation
Warrington Borough Council —Warrington
- £85,782 - £91,758 a year
- Full-time
- Team management
- Leadership
5d
Head of Client Services
ICS.AI Limited —Remote
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- AI
- Leadership
Quick apply
Director, Corporate Affairs and Communications, UK & Ireland
BeiGene —Remote
- £105,700 - £132,100 a year
- Full-time
- Remote
- CRM software
- Doctoral degree
- English
Fractional International Programme Delivery Director / COO
Telios Tutors —Remote
- £300 - £400 a day
- Remote
- Continuous improvement
- Budgeting
- Leadership
Quick apply
Director of Operations
Jobs In. Fitness —London
- Up to £80,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Team management
Quick apply
3d
Group Operations Director- The Venues Collection
Levy —Remote
- Full-time
- Remote
- Sales
- Hotel
- Recruiting
- Annual leave
- Employee assistance programme
14d
Director of Operations
CoMind —London
- £90,000 - £125,000 a year
- Full-time
- Management
- In-person
- AI
- Employee discount
9d
Operations Director
Trent Rivers Trust —Derby
- From £50,000 a year
- Full-time
- Hybrid work
- Travel
- Human resources
- Recruiting
- Free parking
- Flexitime
Quick apply
Senior Director - Corporate Events (Europe)
Veeva Systems —Remote
- Full-time
- Remote
- Travel
- Budgeting
- In-person
- Work from home
Regional Director- Scotland
Travis Perkins plc —Glasgow
- Full-time
- Sales
- Team management
Associate Director, Regulatory Affairs - UK & Ireland
BeiGene —Remote
- £80,700 - £100,900 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Management
- Bachelor's degree
Senior Director, Supply Chain UKI
CHEP —Field Based
- Full-time
- Hybrid work
- Continuous improvement
- Analytics
Operations Director
Aiyara Partners —St Albans
- £100,000 - £120,000 a year
- Full-time
- Business development
- Continuous improvement
- Budgeting
Quick apply
9d
Director/Senior Director - Content Strategy EU
Veeva Systems —Remote
- Full-time
- Remote
- Business development
- In-person
- Marketing
- Work from home
Director of Sales
Distro —Remote
- £60,000 - £100,000 a month
- Full-time
- Microsoft Word
- CRM software
- Data analysis skills
Quick apply
Director of Platform Operations
Kaluza —London
- £141,000 - £170,000 a year
- Full-time
- Budgeting
- AI
- Leadership
- Employee discount
Quick apply

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

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Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

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