Operations & administration coordinator Work, Jobs in Tutbury, Sts (with Salaries)

Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Analysis skills
- Computer skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Commercial Support Coordinator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Compliance Coordinator
JLL —Derby
- Full-time
- Microsoft Powerpoint
- Databases
- Communication skills
Operations Coodinator
SMS Environmental —Uttoxeter
- £25,000 - £30,000 a year
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Administration Assistant
Elevate Properties —Melbourne
- From £550 a week
- Part-time
- Hybrid work
- CRM software
- Hospitality
- Google Suite
- Free parking
- Work from home
Quick apply
Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
13d
Planning Coordinator
Spray Tanker Services Ltd —Wolverhampton
- £30,000 - £34,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- In-person
- Free parking
Quick apply
12d
Facilities & Compliance Coordinator
Voyage Care —Lichfield
- £26,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Organisational skills
3d
Student Accommodation Operations Coordinator
STERLING PROPERTY ASSETS LIMITED —Nottingham
- £33,600 a year
- Full-time
- Hospitality
- Organisational skills
- In-person
Quick apply
Commercial Operations Coordinator
The Simulator Company Ltd —Coalville
- £1 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Free parking
Quick apply
12d
HSEQ Coordinator
Caunton Engineering —Nottingham
Weighbridge Coordinator
Holcim —Stoke-on-Trent
- Quality control
- In-person
- Communication skills
- Employee discount
12d
Direct Despatch Coordinator
A B Gee of Ripley Ltd —Ripley
- From £25,000 a year
- Full-time
- Microsoft Excel
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
7d
Partnerships Coordinator (Casual)
Stoke City Football Club —Stoke-on-Trent
- Inventory control
- Computer literacy
- Research
7d
Service & Installation Coordinator
ASSA ABLOY —Willenhall
- Communication skills
Service Administration Manager
Envirogen —Somercotes
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Supervising experience
Quick apply
10d
Wraparound Care Coordinator
Valley CIDS —Alfreton
- £15.77 an hour
- Part-time
- Supervising experience
- Experience working with children
- Team management
- Annual leave
- Employee assistance programme
Logistics Co-Ordinator
Lockwood Group of Companies —Stanton by Dale
- £28,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Samples Coordinator
Geodis —Leicester
- Full-time
- Maths
10d
Workshop Stores Coordinator
Fletcher Moorland —Stoke-on-Trent
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Warehouse experience
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply

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operations & administration coordinator jobs near tutbury, sts

Technical Support & Customer Success Coordinator

Smartfits Installations Limited
Burton-On-Trent

Quick apply

Job details

Permanent | Full-time
£29,000 a year
9 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Company events
Employee assistance programme
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Report generation
Stakeholder liaison
Ticket management
Internal department liaison
Analysis skills
Project implementation
Computer skills
Customer support
Customer interaction
Communication skills
Help desk
Analytics

Full job description

About Smartfits

Smartfits is one of the UK’s leading vehicle technology installation companies, delivering nationwide projects for some of the UK’s largest fleet operators.

Working with industry-leading technologies including Geotab, Mantis, Prolius and other connected fleet solutions, we pride ourselves on delivering outstanding customer service from project planning through to ongoing technical support.

As our business continues to grow, we’re looking for a motivated and technically minded Technical Support & Customer Success Coordinator to join our Operations team.

This is an excellent opportunity for someone who enjoys technology, problem solving and building strong customer relationships. Full product training will be provided, giving you the opportunity to develop your technical knowledge and progress as the company continues to grow.

The Role

Your primary responsibility will be providing technical support to both our customers and internal teams, ensuring issues are investigated, managed and resolved efficiently.

You’ll become an expert in the systems and technologies we support, helping customers get the very best from their solutions.

You’ll also support our Customer Success team with customer onboarding and project administration when required, including providing holiday cover for the team.

Key Responsibilities

Technical Support

Providing first-line technical support to customers via telephone and email.
Investigating and diagnosing customer issues.
Troubleshooting fleet management and telematics systems.
Managing support tickets through to resolution.
Liaising with suppliers where technical assistance is required.
Raising engineer jobs and arranging appointments where necessary.
Monitoring customer accounts and identifying recurring issues.
Producing reports and assisting customers with system queries.
Learning and maintaining knowledge across multiple technology platforms.

Customer Success Support

When required, you’ll also support our Customer Success function by:

Assisting with onboarding new customers.
Setting up customer accounts, user permissions and system configuration.
Configuring customer reports and databases.
Supporting customer training sessions.
Scheduling project meetings and customer calls.
Providing holiday and absence cover for the Customer Success team to ensure a seamless customer experience.

Project & Administration

Supporting project rollouts from initial setup through to completion.
Keeping customer records accurate and up to date.
Working closely with our Operations, Installations and Engineering teams.
Identifying opportunities to improve customer experience and internal processes.

About You

We’re looking for someone who:

Has excellent problem-solving and analytical skills.
Enjoys learning new technologies and systems.
Has strong computer and IT skills.
Can confidently investigate issues and think logically.
Has excellent attention to detail.
Is organised and able to manage multiple priorities.
Has excellent communication and customer service skills.
Enjoys helping customers and building positive relationships.
Is proactive and takes ownership of their work.
Works well independently and as part of a team.

Previous experience within technical support, customer success, IT support, fleet management or telematics would be advantageous but isn’t essential. We are looking for someone with the right attitude, a willingness to learn and a genuine passion for solving problems.

What Success Looks Like

Within your first six months, we’d expect you to:

Develop a strong understanding of our products and services.
Confidently support customers with technical queries.
Successfully manage support cases from start to finish.
Assist with onboarding new customers and supporting customer projects.
Build strong relationships with customers, suppliers and colleagues.
Become a trusted member of the Operations team and a reliable point of contact for both customers and internal teams.

What We Offer

£29,000 annual salary.
Monday to Friday working.
Company pension.
On-site parking.
Full product and technical training.
A friendly and supportive team environment.
Ongoing learning and development.
Genuine opportunities for career progression as the business continues to grow.
Employee Assistance Program

Why Join Smartfits?

At Smartfits, you’ll be joining a growing business where your ideas, initiative and contribution genuinely matter. We invest in our people, encourage continuous learning and provide opportunities to develop your career as the company expands.

If you’re looking for a varied role where you’ll build technical expertise, support customers and be part of a friendly, ambitious team, we’d love to hear from you.

Apply

Please send your CV along with a short covering letter explaining why you’d be a great fit for the role.

Pay: £29,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

operations & administration coordinator jobs in tutbury, sts

Technical Support & Customer Success Coordinator

Commercial Support Coordinator

Compliance Coordinator

Operations Coodinator

Administration Assistant

Inbound Customer Service & Booking Coordinator

Planning Coordinator

Facilities & Compliance Coordinator

Student Accommodation Operations Coordinator

Commercial Operations Coordinator

HSEQ Coordinator

Weighbridge Coordinator

Direct Despatch Coordinator

Partnerships Coordinator (Casual)

Service & Installation Coordinator

Service Administration Manager

Wraparound Care Coordinator

Logistics Co-Ordinator

Samples Coordinator

Workshop Stores Coordinator

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