Processing assistant Work, Jobs in Ely, Crf (with Salaries)

Customer Relations Assistant
Transport for Wales —Pontypridd
- £13 - £45 an hour
- CRM software
- Word processing
- Computer literacy
- Employee discount
1d
Accounts and Admin Assistant
Maceyowen Limited —Cowbridge
- £25,420 - £27,000 a year
- Full-time
- Administrative experience
- QuickBooks
- Data entry
- Sick pay
Quick apply
10d
Accounts Assistant (Xero / Bookkeeping) – Progression Opportunity
Green Energy Solar —Cardiff
- £29,000 - £32,000 a year
- In-person
Quick apply
7d
Admin Assistant
Snowden & Co (Cardiff) Ltd —Cardiff
- From £13 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee discount
Quick apply
People Development Assistant
Trivallis —Pontypridd
- £32,296 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
Quick apply
Group Finance Assistant
Oakville South Wales Ltd/Oakville Resorts Ltd —Pontyclun
- £28,000 - £32,000 a year
- Full-time
- QuickBooks
- Data entry
- Organisational skills
- Free parking
Quick apply
Artisan Bakery Assistant
Boyce Group Ltd —Newport
- £13.45 an hour
- Part-time
- Hospitality
- Sales
- Computer literacy
- Free parking
Quick apply
12d
Team Member (Delivery)
NEXT —Cardiff
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Yard Sales Assistant
Travis Perkins —Pontypridd
- Full-time
- Customer service
- Forklift
5d
Accuracy Checking Technician (PART TIME)
Great House Pharmacy —Cowbridge
- From £17 an hour
- Part-time
- Sales
- Patient care
- In-person
Quick apply
1d
Branch Sales Assistant
TF Solutions —Cardiff
- £28,500 a year
- Full-time
Part-Time Legal Accounts Assistant / Finance Assistant
Baker Ashley Solicitors —Pontypridd
- £24,000 - £28,000 a year
- Part-time
- Analysis skills
- In-person
- Analytics
- Flexible schedule
Quick apply
3d
Food and Beverage Assistant
The Coal Exchange —Cardiff
- Weekend availability
- Serving
- Bar
- Guest services
- Employee discount
Quick apply
8d
Assistant Manager
Ottoway Services Limited —Newport
- Up to £30,000 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
- Health & wellbeing programme
- Employee discount
Quick apply
23h
Process Assistant O2C
Sopra Steria —Newport
- £26,298 a year
- Hybrid work
- Microsoft Word
- Communication skills
- Annual leave
6d
Assistant Commercial Manager
Transport for Wales —Pontypridd
- Up to £33,000 a year
- Contracts
- Employee discount
8d
Finance Assistant
CIMPOR —Bristol
- £30,000 - £35,000 a year
- Full-time
- ERP systems
- Administrative experience
- Analysis skills
Quick apply
12d
Branch Assistant
MS-Group Limited —Caerphilly
- £12.71 an hour
- Part-time
Quick apply
Casual Food & Beverage Assistant
Millennium Hotel and Resorts UK —Cardiff
- Up to £12.71 an hour
- Part-time
- Serving
- Bar
- Customer service
- Free parking
- Referral programme
Quick apply
F/T Coffee Shop Assistants For brand new Cardiff City Coffee Shop Location: Bridge Stristant
RichBake Ltd —Cardiff
- £12.71 - £13.00 an hour
- Part-time
- Serving
- Bar
- Sales
- Store discount
- Annual leave
Quick apply
5d

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Customer Relations Assistant

Transport for Wales -
Pontypridd

Apply Now

Job details

Fixed term contract
£13 - £45 an hour
1 day ago

Benefits

Cycle to work scheme
Company pension
Free or subsidised travel
Employee discount
Car scheme

Qualifications

CRM software
Word processing
Computer literacy
Complaint handling
Data entry
Customer interaction
Communication skills
Welsh

Full job description

Pay Rate:

£13,45 per hour
Location:

Llys Cadwyn Pontypridd
Website Category:

Head Office
Contract Type:

Fixed Term
Closing Date:

19 August 2026
Vacancy Reference:

0836

Please note: this is a 6 month fixed-term contract

The Role

The Customer Relations Assistant performs an integral multifunctional role within the Customer Relations function, providing efficient administration support including organising, processing and monitoring all channels of communication as well as supporting the management team with the preparation of reports and data analysis.

Role responsibilities

Provide a high-quality Customer Relations service, by professionally addressing complaints, queries and feedback from customers via a range of contact methods to resolve customer queries promptly.
Process customer queries by recording information about customers, cases, and contact reasons into the CRM system, to ensure all data captured is both complete and accurate.
Produce quality written responses to all customer contacts by complying with our regulatory timescales, Complaint Handling procedures and internal guidelines to ensure the output of replies to customers meets internal quality guidelines regarding content and tone.
Process delay repay claims on our Delay Repay system by using a range of contact methods and our CRM systems, ensuring that each claim is processed in line with our Passenger Charter

Who we're looking for

High standard of written and verbal communication
Proficient computer and word processing skills with Microsoft
Excellent organisational
Ability to provide a consistent high-quality service to

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Job benefits

Enhanced pension scheme

Free travel across the TfW rail network

Cycle to work scheme

Electric car scheme

Health cash plan

High street discounts

Training & development opportunities

Apply Now

Refine Your Search

processing assistant jobs in ely, crf

Customer Relations Assistant

Accounts and Admin Assistant

Accounts Assistant (Xero / Bookkeeping) – Progression Opportunity

Admin Assistant

People Development Assistant

Group Finance Assistant

Artisan Bakery Assistant

Team Member (Delivery)

Yard Sales Assistant

Accuracy Checking Technician (PART TIME)

Branch Sales Assistant

Part-Time Legal Accounts Assistant / Finance Assistant

Food and Beverage Assistant

Assistant Manager

Process Assistant O2C

Assistant Commercial Manager

Finance Assistant

Branch Assistant

Casual Food & Beverage Assistant

F/T Coffee Shop Assistants For brand new Cardiff City Coffee Shop Location: Bridge Stristant

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