Veterinary claims Work, Jobs (with Salaries)

Veterinary Receptionist
IVC —Southampton
- Up to £26,758.95 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Pet Insurance Claims Oversight Manager
Fortegra —London
- Analysis skills
- Travel
- Organisational skills
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Veterinary Receptionist
Hope Veterinary Surgery —Stoke-on-Trent
- From £12.78 an hour
- Part-time
- Laboratory experience
- Front desk
- In-person
- Employee discount
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6d
Full Time Veterinary Receptionist
Optivet Referral —Havant
- From £12.71 an hour
- Full-time
- Customer service
- English
- Administrative experience
- Free parking
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11d
Veterinary Surgeon
Battersea Dogs & Cats Home —Old Windsor
- Full-time
- IT
- Annual leave
- Employee assistance programme
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Claim Handler & Client Service Human (FULL TIME: TEMP POSITION)
Waggel Pet Insurance —Remote
- £30,000 a year
- Temporary
- Remote
- Organisational skills
- Financial services
- Work from home
Quick apply
2d
Practice Administrator
Vets for Pets —Andover
- Microsoft Excel
- Data entry
- Organisational skills
- Employee discount
5d
Commercial Operations Manager, UK
Chanelle Pharma —Remote
- Full-time
- Remote
- Microsoft Excel
- Sales
- ERP systems
Quick apply
Office Administrator
Valley Vets —Cardiff
- £14,425.32 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
3d

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Veterinary Receptionist

IVC -
Southampton

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Job details

Permanent | Full-time
Up to £26,758.95 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Communication skills

Full job description

Role: Veterinary Receptionist

Location: Heathside Vets, Southampton

Contract: Full-Time, Permanent

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are a small but busy practice located on the beautiful Hampshire Coast Line, enjoying the tranquillity of small-town life whilst being located between two major cities, Southampton, and Portsmouth. We pride ourselves on our preventative medicine and aiming to provide gold standard care, being able to offer many in-house procedures that would normally require costly referral. We have a friendly, compassionate, supportive team of vets and nurses, who regularly enjoy social events together outside of work.

How You’ll Make a Difference

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications, and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Key responsibilities will include:

Welcoming clients and their pets with warmth, care and professionalism
Managing face-to-face, telephone and email enquiries efficiently
Booking and coordinating appointments across the clinical team
Handling payments, insurance claims and client records accurately
Supporting clients during sensitive or emotional situations with compassion
Working closely with vets and nurses to ensure smooth daily operations
Managing multiple tasks in a fast-paced environment while maintaining attention to detail

This is a full-time role working a variety of shifts including:

8:30-5:50

9:00-6:00

10:00-7:00

1 in 4 Saturdays from 8:30-4:00

You Might Be a Great Fit If...

You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring:

Excellent communication skills and a professional, welcoming manner

Experience in a customer-facing role, with a strong focus on service and attention to detail

The ability to manage multiple tasks effectively in a busy environment

A collaborative approach and willingness to support colleagues

A proactive attitude, with openness to feedback and learning

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:

A key client-facing role within a supportive and collaborative practice team

Clear career pathways with progression opportunities within client care and practice leadership roles

Ongoing learning and development supported by experienced colleagues and practice teams

A values-led culture focused on care, community, and continuous improvement

What We Offer Our Team

6.6 weeks' annual leave

Additional annual leave for your birthday, which will be added to your holiday allowance

Increasing annual leave accrued through length of service

Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay

Healthcare Cash Plan

Cycle to Work scheme

Learning and development opportunities via the inspiring vet care Academy

Pension scheme

Discounted staff pet care

Voluntary benefits: choose from a range of benefits to suit you

Access to discounts/cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Up to £26,758.95 per annum

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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Role: Veterinary Receptionist

Location: Heathside Vets, Southampton

Contract: Full-Time, Permanent

How You’ll Make a Difference

You Might Be a Great Fit If...

How We’ll Support You

What We Offer Our Team

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