Block management Work, Jobs in West Yorkshire (with Salaries)

Customer Services Team Leader
DRiV —Bradford
- Customer service
- English
- Microsoft Office
Property Maintenance Engineer
Monument Property Services —Leeds
- Up to £210 a day
- 8 hour shift
- Maintenance
- Plumbing
- Driving
Quick apply
3d
Housing Officer
Acis Group —Sheffield
- £33,874.94 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Property Administrator
Handley Gibson Ltd —Leeds
- From £24,000 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
- Annual leave
Quick apply
Teacher - The King's Trust
Leeds City College —Leeds
- £31,916 - £35,912 a year
- Hybrid work
- English
- Education
- Communication skills
- Annual leave
4d
Automotive Apprentice Trainer
Bosch Group —Doncaster
- Full-time
- English
- Hotel
- Travel
- Free parking
- Employee assistance programme
Quick apply
Property Assistant
Heylo —Leeds
- £25,000 - £28,000 a year
- Weekend availability
- English
- Microsoft Office
- IT
Quick apply
Housing Compliance Officer
Acis Group —Sheffield
- £29,619.74 a year
- Full-time
- Microsoft Outlook
- Maintenance
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Maintenance Technician
Woodfell Asset Management LTD —Sheffield
- £35,420.00 - £45,798.50 a year
- Weekend availability
- Maintenance
- Programmable logic controllers
- Organisational skills
Quick apply
2d
Maintenance Co-ordinator
Dickinson Harrison (RBM) Ltd —Elland
- £15,600.00 - £24,784.50 a year
- Full-time
- Free parking
- Health & wellbeing programme
Quick apply
9d
Landscaping Team Leader
RightScapes Landscaping Specialists —Yeadon
- £170 - £200 a day
- Full-time
- Driving
- Organisational skills
- Construction experience
Quick apply
5d
Care Coordinator
Caremark Kirklees —Huddersfield
- £28,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- Time management
Quick apply
6d
Rugby League & Youth Delivery Specialist
Wakefield Trinity Community Foundation —Wakefield
- £25,000 - £28,000 a year
- Full-time
- Education
- First Aid Certification
- In-person
Quick apply
IT Field Engineer
TIEVA —Leeds
- £29,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Employee assistance programme
- Life insurance
Quick apply
Event Planner/Digital Marketer
EDClass —Sheffield
- £30,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Lead Solution Data Architect in ARCHITECTURE
Bank of England —Leeds
- £80,320 - £90,360 a year
- Full-time
- Hybrid work
- Azure
- Management
- Driving
- Annual leave
- Flexible schedule
Associate Director Electrical Engineering
AtkinsRéalis —Leeds
- Full-time
- Hybrid work
- Engineering
- Electrical Engineering
- Communication skills
Senior Carer
Lotus Home Care —Calderdale
- £14 an hour
- Weekend availability
- Team management
- Driving
- Mentoring
Quick apply
12d
Property Manager
Letting Complete —Oldham
- From £29,000 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
Quick apply
12d
Maintenance Technician
QED Property management —Sheffield
- £24,420.00 - £32,729.60 a year
- Full-time
- Customer service
- Maintenance
- Plumbing
- Free parking
- Health & wellbeing programme
Quick apply

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Customer Services Team Leader

DRiV -
Bradford

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Job details

Qualifications

Customer service
SAP
GCSE
English
Microsoft Office
Communication skills
A Level

Full job description

Role Purpose & Overview:

To own the operational and day-to-day management of the Bradford Customer Service department, while providing key support to the Senior CSM on all relevant departmental projects within the assigned regions. Act as the primary escalation point for all local customer-related issues, working closely and collaboratively with Sales Managers and regional business functions to ensure operational efficiency and business continuity. Lead, coach, and support the professional development of all direct reports, driving efficiency, productivity, and engagement to enable the effective achievement of departmental goals and KPIs.

RESPONSIBILITIES:

Actively participate and collaborate in all regional CS projects, providing key operational support to the Senior CSM
Take full responsibility for the day-to-day running of the Bradford CS team (covering UK, Nordics, BNL and all EU E-business portfolios); providing guidance, leadership, and support in the management of key customer accounts and end-to-end OTC (order to cash) process:

Build strong professional relationships across all internal and external networks (including local and regional CS teams, customers, and all relevant business functions)
Provide key operational support to Senior CS manager to ensure successful & timely delivery of local and regional CS projects
Deliver first class customer support and assistance, ensuring first class service, acting as a role model for direct reports
Close liaison with transporters and external stakeholders, including close follow up on any issues affecting customer delivery and OTIF (on time in full)
Support in the set up/processing of new customer accounts (or implement changes to existing accounts) and business approval forms
Support in the updating and maintenance of customer master data records
Closely monitor sales, order processing and end-to-end OTS (order to shipment) process across areas of responsibility
Promote & support in the adoption of electronic ordering (Teccom, EDI), automation and standardization across CS processes and procedures
Drive efficiency and productivity: maximising sales output, reducing past due with stock on hand & increasing velocity in the order to shipment process
Proactive resolution of customer complaints through liaison with appropriate depts. and follow up (following appropriate escalation process)
Follow-up proactively with material and delivery issues, ensuring high level of customer focus
Interface with credit and finance department (and all other departments) in a timely manner to address & resolve potential delivery blocks
Initial point of contact for local and regional escalations and complaints

JOB REQUIREMENTS:

Previous Team Leader or senior role experience (or minimum 5 years in a fast-paced customer-facing role) (essential)
Proven track record of managing a busy complex workload (essential)
Willingness to undertake European travel when required (essential)
SAP knowledge and experience (essential)
Genuine passion for customer service and customer-centric attitude (essential)
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential)
High level of written and spoken English (essential)
Good working knowledge of MS Office (essential)
Excellent communication skills (essential)
People skills (essential)
The ability to work under pressure & liaise confidently across all levels within the business (essential)
Professionalism, tact, and diplomacy (essential)
Minimum/Essential: A level or equivalent (GCSE English and Math’s A-C grade essential)
Automotive industry experience in an international role (advantageous)

#LI-PK1

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Refine Your Search

block management jobs in west yorkshire

Customer Services Team Leader

Property Maintenance Engineer

Housing Officer

Property Administrator

Teacher - The King's Trust

Automotive Apprentice Trainer

Property Assistant

Housing Compliance Officer

Maintenance Technician

Maintenance Co-ordinator

Landscaping Team Leader

Care Coordinator

Rugby League & Youth Delivery Specialist

IT Field Engineer

Event Planner/Digital Marketer

Lead Solution Data Architect in ARCHITECTURE

Associate Director Electrical Engineering

Senior Carer

Property Manager

Maintenance Technician

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