Service manager Work, Jobs in Buckinghamshire (with Salaries)

Service Operations Manager
SSE —Reading
- £59,800 - £89,800 a year
- Full-time
- Employee discount
7d
Department Manager - Till and Customer Service
Frosts Garden Centre Ltd —Milton Keynes
- Full-time
- Management
- Sales
- Customer service
Quick apply
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
Operational Resilience Manager
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
12d
Welfare Benefits Manager
OWL GUARDIAN SERVICES LTD —Aylesbury
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Annual leave
Quick apply
Customer Service Manager
AllSfär —Watford
- £37,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
Quick apply
5d
Deputy Manager
Sanctuary Care —Bletchley
- £54,308.80 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Senior General Manager
Unipart —Oxford
- £90,000 a year
- Continuous improvement
- Employee assistance programme
Quick apply
13d
Department Manager
GXO Logistics —Milton Keynes
- Up to £35,984 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Service Manager - Milton Keynes
Chapter 2 —Milton Keynes
- £55,000 a year
- Hybrid work
- Management
- Travel
- Organisational skills
Operation and Business Manager
Berkshire Healthcare NHS Foundation Trust —Reading
- £81,774 - £93,879 a year
- Part-time
- Master's degree
- Continuous improvement
- Budgeting
- Free parking
- Annual leave
7d
Operations Manager
Active Care Group —Thame
- Full-time
- Continuous improvement
- Team management
- Case management
- Annual leave
- Employee assistance programme
Quick apply
12d
Organisational and Leadership Development Manager
Buckinghamshire Fire & Rescue Service —Aylesbury
- £57,118 - £65,357 a year
- Full-time
- Data analysis skills
- Continuous improvement
- Contracts
- Annual leave
- Employee assistance programme
13d
Senior Operational Support Manager
TravelodgeHotels —Thame
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Hotel
- Continuous improvement
- Travel
- Employee discount
Quick apply
1d
Senior Programme Manager - Defence
Lockheed Martin Corporation —Ampthill
- £89,500 - £111,000 a year
- Full-time
- Hybrid work
- Management
- Budgeting
- Communication skills
- Employee assistance programme
- Employee discount
11d
Assistant Business Manager
Berrycroft Community Health Centre —Aylesbury
- £42,000 - £43,500 a year
- Full-time
- Management
- GP surgery experience
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
Graduate Programme 2027: Strategy & Operations Manager
Revolut —London
- £11,600 a month
- Full-time
- Hybrid work
- English
- SQL
- Internship
Crime and Fraud Manager
DPD Group UK —Milton Keynes
- £56,500 a year
- Full-time
- Travel
- Communication skills
- Free parking
Quick apply
14d
Lead Online Manager
Sainsbury's —Aylesbury
- From £37,000 a year
- Team management
- Training & development
- Retail management
- Employee discount
6h
Service Delivery Manager
ABM UK —London Heathrow Airport
- Computer literacy
- Team management
- Communication skills
- Employee discount
Quick apply
13d

I want to receive the latest job alerts for service manager in buckinghamshire

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Operations Manager

SSE -
Reading

Apply Now

Job details

Permanent | Full-time
£59,800 - £89,800 a year
7 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance
Employee discount

Qualifications

Contract management
Operations management
Stakeholder collaboration
Stakeholder liaison
IT service management
Major incident coordination

Full job description

Base Location: You'll be expected to spend 50% of your working week in one of the following locations Havant, Reading or Glasgow

Salary: £59,800 - £89,800 + performance-related bonus and a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The role

The IT & OT Service Operations Manager is responsible for overseeing the seamless integration and management of IT and Operational Technology (OT) services within the organisation delivered by the IT Outsource partner. This role ensures that both IT and OT services align with the strategic objectives and operational requirements of the business, delivering optimal performance, reliability, and security to maximise availability and ensure a seamless, positive user experience. The individual will act as a key liaison between internal stakeholders and external service providers, ensuring effective governance and operational oversight of the contractual performance of the Service Integrator.

You will

Service Integration and Management (SIAM): Manage the operational integration of IT and OT services to current industry standard and relevant contractual agreements, ensuring cohesive and efficient operations across both domains.
Outsourced and Third-Party Collaboration: Manage relationships with outsourced service providers, SSE teams and third-party partners to ensure delivery of contracted services and adherence to SLAs.
Operational Oversight: Provide operational oversight of outsourced delivery partners, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs).
Major Incident Management: Support Major Incident Management, coordinating responses to incidents and ensuring timely resolution to minimise impact on business operations. You will be part of the Service Operations Duty Manager roster and on call to provide 24/7 support.
IT Service Management (ITSM): Implement and maintain IT service management processes and frameworks, ensuring best practices are followed through close collaboration with Service Strategy and Service/Process Architecture.

You have

Understanding of both IT and OT operational environments, including how technology performance, resilience, and availability directly affect business continuity, safety, and operational outcomes.
Familiarity with recognised industry standards and best practices for service operations and incident management, supporting consistent processes, effective governance, and continual service improvement.
Familiarity with outsourcing and third-party service delivery models, including working with suppliers to manage performance, clarify ownership, and maintain service quality across end-to-end operations.
Proficiency in ITIL principles and service management tools, with the ability to apply structured processes to incident, problem, change, request, and service performance management.
Strong incident management skills, including experience acting as a key incident commander to coordinate resolver groups, manage communications, drive timely resolution, and reduce business impact during major incidents.

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

Our Finance teams create value for all SSE business areas and play a key role in fulfilling our obligations as a FTSE100 UK-listed company. In a highly regulated and competitive environment, their experts keep us powering ahead by identifying efficiencies, providing advice and optimising our financial strategies.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [email protected] / 01738 275 846 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

#LI-DB1

#LI-Hybrid

Apply Now

Refine Your Search

service manager jobs in buckinghamshire

Service Operations Manager

Department Manager - Till and Customer Service

Service Business Operations Manager

Operational Resilience Manager

Welfare Benefits Manager

Customer Service Manager

Deputy Manager

Senior General Manager

Department Manager

Service Manager - Milton Keynes

Operation and Business Manager

Operations Manager

Organisational and Leadership Development Manager

Senior Operational Support Manager

Senior Programme Manager - Defence

Assistant Business Manager

Graduate Programme 2027: Strategy & Operations Manager

Crime and Fraud Manager

Lead Online Manager

Service Delivery Manager

I want to receive the latest job alerts for service manager in buckinghamshire

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected