Guest experience manager Work, Jobs in York (with Salaries)

GENERAL MANAGER - NEW OPENING
Federal —York
- £40,880 - £43,500 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
Group, Reservations & Events Office Manager
Doubletree by Hilton York —York
- £38,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Health & wellbeing programme
- Employee assistance programme
Quick apply
12d
Hotel Operations Manager
Middletons Hotel —York
- Full-time
- Hospitality
- Hotel
- Guest services
- Annual leave
- Employee assistance programme
Assistant Meetings and Events Manager
Rudding Park Harrogate —Harrogate
- £32,845 a year
- Weekend availability
- Hotel
- Annual leave
- Employee assistance programme
Shift Manager
Five Guys UK —York
- £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
F&B OPS Manager
The Milner —York
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Crew Leader (Duty Manager) - Moxy York
Hotel Co 51 —York
- £32,385 a year
- Full-time
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
Assistant General Manager
Popeyes UK —York
- £31,000 - £35,000 a year
- Full-time
- Fast casual restaurant
- Quick service & fast food restaurant
- Employee discount
- Referral programme
Quick apply
Duty Manager
Premier Inn —York
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Bar Manager
The Grand - York —York
- £37,080 a year
- Full-time
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Assistant Manager
Five Guys UK —York
- £35,870 - £37,000 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Hotel - Duty Manager
Premier Inn —York
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Hotel Manager (12-Month Fixed-Term Maternity Cover)
The Milner —York
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee discount
Quick apply
Guest Experience Advisor
McArthurGlen UK Ltd —York
- £12.92 an hour
- Overtime
- Hospitality
- English
- IT
Quick apply
Assistant Night Manager
Malmaison —York
- £31,413.88 a year
- Night shift
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Guest Relations Manager
Hilton —Leeds
- £29,000 a year
- Full-time
- Bar
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
Assistant Manager
Miller & Carter - York —York
- Full-time
- Management
- Mentoring
- Restaurant
- Annual leave
- Employee discount
Quick apply
9d
Duty Manager - Outdoor Attraction
Piglets Adventure Farm —York
- £14 - £15 an hour
- Weekend availability
- In-person
- School
- Free parking
- Employee discount
Quick apply
4d
Hotel Duty Manager
Premier Inn —York
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Leadership
- Restaurant
- Employee discount
Quick apply
1d
Bartender
Roxy Leisure —York
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
6d

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GENERAL MANAGER - NEW OPENING

Federal
York

Quick apply

Job details

Permanent | Full-time
£40,880 - £43,500 a year

Benefits

Discounted or free food
Company pension
Employee discount

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Leadership

Full job description

Be part of something from the very beginning.

Full Time | Expected Start: Mid-August 2026

Federal is coming to York, and we're looking for an exceptional General Manager to lead our newest café from day one.

This is an exciting opportunity to build and develop your own team, create an incredible culture and establish Federal as a go-to destination within the York community.

We're looking for someone who leads from the front, thrives in a fast-paced environment and is passionate about delivering unforgettable hospitality.

About Federal

Federal is an independent Australian-inspired café group built on great coffee, exceptional food and genuine hospitality. We believe in creating welcoming spaces where both our guests and our teams feel at home.

As we continue to grow, we're looking for leaders who share our passion for people, quality and creating memorable guest experiences.

The Role

As General Manager, you'll have overall responsibility for the day-to-day running of our newest café.

You'll:

Lead every shift with confidence and positivity.
Recruit, train and develop an outstanding opening team.
Create a culture where people love coming to work.
Deliver exceptional guest experiences every single day.
Drive sales and commercial performance.
Manage rotas, labour and stock.
Maintain the highest standards across food, coffee and service.
Work closely with the wider leadership team to launch a successful new site.

We're looking for someone who...

Has previous General Manager - opening experience is a bonus!
Loves leading from the floor.
Builds high-performing, engaged teams.
Is commercially aware and understands labour, stock and P&L performance.
Remains calm under pressure.
Has a genuine passion for hospitality.
Wants to grow with an ambitious independent business.

What you'll get

Bonus Structure
20% staff discount.
Free meals on shift.
Company pension.
Ongoing leadership development.
Genuine opportunities for progression as Federal continues to grow.
The chance to open and shape one of our most exciting cafés yet.

Why join Federal?

This isn't just another General Manager role.

You'll play a key part in bringing Federal to York, building a team from the ground up and creating a café that people will love for years to come.

If you're passionate about hospitality, love developing people and want to be part of an exciting new chapter, we'd love to hear from you.

Please note: This role is for a York opening, with an anticipated mid-August 2026 start date ahead of an expected September 2026 opening. Timings are subject to final confirmation.

Job Types: Full-time, Permanent

Pay: £40,880.00-£43,500.00 per year

Benefits:

Company pension
Discounted or free food

Application question(s):

Are you willing to train for a few weeks in Manchester before opening?

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in york

GENERAL MANAGER - NEW OPENING

Group, Reservations & Events Office Manager

Hotel Operations Manager

Assistant Meetings and Events Manager

Shift Manager

F&B OPS Manager

Crew Leader (Duty Manager) - Moxy York

Assistant General Manager

Duty Manager

Bar Manager

Assistant Manager

Hotel - Duty Manager

Hotel Manager (12-Month Fixed-Term Maternity Cover)

Guest Experience Advisor

Assistant Night Manager

Guest Relations Manager

Assistant Manager

Duty Manager - Outdoor Attraction

Hotel Duty Manager

Bartender

I want to receive the latest job alerts for guest experience manager in york

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