It support technician Work, Jobs in Reading, Brk (with Salaries)

Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
School IT Technician – Feltham (Full Time)
Gridserve Ltd —Feltham
- £32,000 - £34,000 a year
- Full-time
- Google Suite
- Microsoft Office
- Computer networking
Quick apply
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Azure
- No experience needed
Quick apply
4d
Electronic Patient Records IT Support / Configuration (NHS role)
NHS Professionals —Aylesbury
- £21 - £24 an hour
- Temporary
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Flexitime
Quick apply
3h
IT Field Support Technician - T2 / Second Line
Concero UK —Hayes
- £28,000 - £34,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Support Technician (EMEA Helpdesk)
Utelogy —Basingstoke
- Full-time
- Hybrid work
- Communication skills
Quick apply
9d
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
22h
IT Service Desk Analyst
Unitemps Surrey —Guildford
- £17.13 an hour
- Temporary
- Hybrid work
- In-person
- Annual leave
Quick apply
2d
IT Support Technician
4th Dimension Innovation Ltd —Egham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
4d
Customer Support Technician
Ricoh —Reading
- Communication skills
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Maintenance
- Analysis skills
Junior IT Support Analyst
Pizza Express —Uxbridge
- £30,000 a year
- Weekend availability
- Restaurant
- Communication skills
Quick apply
14d
IT Field Support Engineer
Aspire Technology Solutions —Reading
- £28,860 - £36,000 a year
- Full-time
- Customer service
- Computer networking
- Communication skills
Quick apply
IT Support Engineer
Platned Ltd —Gerrards Cross
- From £26,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
Quick apply
7d
ICT Consultant
turn IT on —Reading
- £26,000 - £32,000 a year
- Full-time
- Communication skills
- School
- Employee assistance programme
Quick apply
11d
Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
5d
IT Support Analyst
Encore Global —Uxbridge
- £30,000 - £34,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Employee discount
6d
IT Systems Administrator
Nomios —Basingstoke
- Full-time
- Remote
- Continuous improvement
- Communication skills
Quick apply
12d

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Onsite Engineer - Reading

Freestyle TS Ltd
Reading

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Software troubleshooting
Customer service
Windows
Technical support
IT support
Organisational skills
IT
Communication skills
Time management

Full job description

Onsite IT Engineer – Reading, Berkshire

Job Summary

Freestyle TS is a growing MSP with an exciting future, delivering the best customer service experience to our clients. As part of our growth, we are looking for an onsite engineer with a track record of maintaining exceptional levels of customer satisfaction and consistently completing support tickets accurately and efficiently.

You will take ownership of day-to-day IT support at the client’s Reading office, providing onsite technical support, managing tickets, and maintaining IT and AV systems.

A key part of the role is working closely with the client’s nominated point of contact, providing regular updates on issues, priorities, and planned work. You will act as their primary IT liaison onsite while ensuring a high standard of service is maintained across all users.

The role is split between onsite work in Reading and some Freestyle office working, depending on business needs.

Key Responsibilities

Act as the primary onsite IT representative for the client
Provide face-to-face support to end users
Work closely with the client’s nominated point of contact, providing regular updates and managing priorities
Log, manage and resolve tickets using a web-based system
Troubleshoot and support hardware, software and AV issues
Install and configure IT equipment and applications
Escalate issues to internal teams or vendors where required
Maintain accurate records, stock levels and asset information
Support ongoing maintenance and improvements across the IT environment
Work closely with internal technical teams to ensure seamless service delivery

Candidate Profile

You’ll be confident working in a customer-facing IT support role and comfortable acting as the onsite representative for a key client.

Strong communication skills are essential, as you will work directly with the client’s nominated contact and end users on a daily basis.

We’re looking for someone who is proactive, takes ownership, and enjoys solving technical problems while delivering excellent customer service.

Essential Experience

Experience in an IT support or onsite technician role
Strong customer service and communication skills
Experience working directly with customer stakeholders or nominated contacts
Knowledge of Microsoft Windows, Microsoft 365 and common business systems
Ability to troubleshoot hardware, software and AV issues
Experience using a ticketing system
Good organisational and time management skills

Key Skills

IT Support, Onsite Support, Customer Service, Microsoft 365, Windows, Troubleshooting, Hardware, Software, AV, Ticketing Systems, Communication, Problem Solving

Additional Information

Full-time, Monday–Friday
Hybrid working (onsite in Reading with some Freestyle office working)
Company pension
Bonus scheme

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Work Location: Hybrid remote in Reading RG1 1AZ

Quick apply

Refine Your Search

it support technician jobs in reading, brk

Onsite Engineer - Reading

School IT Technician – Feltham (Full Time)

Junior Support Engineer

Electronic Patient Records IT Support / Configuration (NHS role)

IT Field Support Technician - T2 / Second Line

Data Center Technician , Operations, IT, & Support Engineering

IT Support Technician

Support Technician (EMEA Helpdesk)

Second Line Support

IT Service Desk Analyst

IT Support Technician

Customer Support Technician

IT Intern (Part-time)

Junior IT Support Analyst

IT Field Support Engineer

IT Support Engineer

ICT Consultant

Service Desk Analyst

IT Support Analyst

IT Systems Administrator

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