Credit control Work, Jobs in Edinburgh, Sct (with Salaries)

Member Services Officer - 6 Month Part Time FTC
Capital Credit Union —Edinburgh
- £13,655 a year
- Part-time
- Customer service
- Basic maths
- Financial services
- Work from home
- Sick pay
Quick apply
8d
Manager, Financial Due Diligence, M&A
Deloitte —Edinburgh
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
Finance Assistant
Optos —Dunfermline
- Computer skills
- Accounting
- Time management
- Annual leave
2d
Head of Credit, Edinburgh or London
Hampden Bank —Edinburgh
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Credit Risk Director
Barclays —Edinburgh
- Analysis skills
- Mentoring
- Analytics
3d
Senior Analyst
SSE —Edinburgh
- £51,600 - £77,400 a year
- Full-time
- Analytics
- Employee discount
9d
Finance Manager
Diamond Industrial Supplies —Falkirk
- £30,000 - £35,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
Quick apply
3d
Accounts Payable Clerk
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- AI
- Time management
Credit Controller
Grant Westfield —Edinburgh
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Annual leave
- Employee discount
Finance Programme Manager - Repayment Support
Energy Saving Trust —Edinburgh
- £42,000 - £47,000 a year
- Full-time
- Remote
- Analysis skills
- Work from home
10d
Project and Accounts Administrator (Part-Time)
Chamberlain McBain —Edinburgh
- £25,355 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Finance Programme Manager - Repayment Support
Energy Saving Trust —Edinburgh
- £42,000 - £47,000 a year
- Full-time
- Remote
- Analysis skills
- Work from home
9d
Digital Support Apprentice
QA Apprenticeships —Edinburgh
- £17,160 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Finance Manager/Management Accountant (Part-Time - 3 Days per Week)
VoucherCart —Edinburgh
- £28,500 - £33,000 a year
- Part-time
- Presentation skills
- Organisational skills
Quick apply
2d

Discover related jobs

Based on your search for credit control jobs.

255342 - Financial Accountancy Assistant - Accounts Receivable
NHS Scotland —Bothwell
Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
£31,537 - £34,303 a year
1d
Lead Accounts Receivable Representative
Thermo Fisher Scientific —Paisley
Provide payment information to customers and arrange payments for current and past due invoices. Collect invoices (Pre-call/prepare/send statements with current…
8d

I want to receive the latest job alerts for credit control in edinburgh, sct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Member Services Officer - 6 Month Part Time FTC

Capital Credit Union -
Edinburgh

Quick apply

Job details

Part-time | Temp to perm | Fixed term contract
£13,655 a year
8 days ago

Benefits

Company pension
Work from home
Sick pay

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Incoming mail sorting
GCSE
Basic maths
Filing
Customer support
Financial services
Customer interaction
HubSpot

Full job description

The Member Services Team has several disciplines including member services, finance, and business development.

The Member Services Officer position is a critical position in the delivery of a range of quality services to our member/owners of the Credit Union. You will be on the front-line providing excellent member care through a range of duties.

Major Tasks/Job Activities

Under the direction of the Member Services Manager, the postholder will:

· Process loans, this involves supporting the loans team and logging loans over the phone.

· Assist in answering written, telephone and face-to-face enquiries of members, such as explaining services and disclosing account information, all within Members Service standards.

· Process enquires quickly and efficiently from CCU mobile app, Online and emails on HubSpot.

· Open New Membership and saving accounts in accordance with regulation.

· Process closure requests and dormant accounts in accordance with service standards.

· Assist in the upkeep of all computerised transactions.

· Handle incoming and outgoing mail, and sorting mail accordingly including the receipt of cheques.

· Assist in the preparation of data for reports.

· Ensure members' personal business is carried out in a confidential and courteous manner.

· Filing using manual and electronic means.

· Process Member Death Benefit, Loan protection claims.

Responsible for

· This post has no responsibility for other staff.

Supervision Received

· The post holder will be in regular contact with the Member Services Manager but will be expected to work on own initiative and expected to deal with day-to-day problems as they arise.

Decisions made during the Job.

· Prioritising of daily tasks within guidelines as agreed with Manager.

· Decisions related to presentation of written documents.

· Dealing tactfully with enquiries and advising members as appropriate, referring queries to senior staff.

· Decisions related to onboarding new members according to established guidelines.

Contacts

· Staff of support and servicing organisations eg bank, pay control and computer technical staff for regular and routine purposes.

· Members, potential members, Representatives and Credit Union officers in servicing the Credit Union.

· Officials and staff of Credit Union organisations, e.g. other Credit Unions, ABCUL, CUNA Mutual Insurance Society, WOCCU, CUES and Lothian Chapter.

Complexity

· The post holder needs to develop an understanding of the workings of a Credit Union to deal effectively with members' enquiries.

· This will require an appreciation of the various criteria for approving and issuing loans.

· A basic understanding of the legislation affecting Credit Union procedures. (Training will be given on these aspects of the post).

Hours of Work

· The normal working hours are 20 hours per week.

· Salary £24,750 per annum (FTE), pro rata for 20 hours per week.

Experience

Customer Service: 3 years (required)

Pay: £13,655.00 per year

Benefits:

Company pension
Sick pay
Work from home

Ability to commute/relocate:

Edinburgh EH7 4JG: reliably commute or plan to relocate before starting work (required)

Experience:

customer service: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

credit control jobs in edinburgh, sct

Member Services Officer - 6 Month Part Time FTC

Manager, Financial Due Diligence, M&A

Finance Assistant

Head of Credit, Edinburgh or London

Credit Risk Director

Senior Analyst

Finance Manager

Accounts Payable Clerk

Credit Controller

Finance Programme Manager - Repayment Support

Project and Accounts Administrator (Part-Time)

Finance Programme Manager - Repayment Support

Digital Support Apprentice

Finance Manager/Management Accountant (Part-Time - 3 Days per Week)

Discover related jobs

I want to receive the latest job alerts for credit control in edinburgh, sct

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected