General assistant Work, Jobs in Esh, Dur (with Salaries)

Visitor Experience Administration Assistant
The Auckland Project —Bishop Auckland
- Up to £12.71 an hour
- Weekend availability
- Customer service
- Organisational skills
- Guest services
- Free parking
- Annual leave
Quick apply
11d
General Sales Assistant (Perm)
Matalan —Durham
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
6d
Passenger Transport Administration Assistant
Durham County Council —Spennymoor
- £26,427 - £27,709 a year
- Temporary
- Hybrid work
- Customer service
- Computer literacy
- Computer skills
- Annual leave
2d
Part-Time Dog Daycare & Yard Assistant
Alpha Dog Canine Daycare Centre —Borough of Gateshead
- From £12.71 an hour
- Part-time
- Cleaning
- Communication skills
Quick apply
11d
Food and Beverage Assistant -Ramside Hall Hotel
Ramside Hall Hotel & Golf Club —Durham
- Part-time
- Bar
- Customer service
- Hotel
Quick apply
3d
Sales Assistant at Tesco
Consett Genesis Tesco Extra —Consett
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
Senior Administrative Officer
HM Prison & Probation Service —Durham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
6d
Quality Assurance Assistant
The Albex Group Limited —Stockton-on-Tees
- £29,000 - £31,000 a year
- Full-time
- Continuous improvement
- Quality control
- In-person
- Free parking
Quick apply
6d
Assistant Scientific Officer (ID4858)
Animal and Plant Health Agency —Newcastle upon Tyne
- £26,025 a year
- Overtime
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
10d
General Assistant (Bank)
Marton Care Homes Limited —Houghton le Spring
- £12.71 an hour
- Weekend availability
- Serving
- Cleaning
Quick apply
10d
Kitchen Assistant
Hill Care —Chester-le-Street
- £12.71 an hour
- Part-time
- Serving
- Cleaning
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Project Assistant
Newcastle University —Newcastle upon Tyne
- £29,588 - £31,236 a year
- Full-time
- University
- No degree
- Travel
4d
Administration Assistant
JBL Services Ltd —Darlington
- £24,784.50 - £29,000.00 a year
- Full-time
- Google Suite
- Administrative experience
- Data entry
- Free parking
Quick apply
6d
Pharmacy Colleague
ASDA —Darlington
- £13.10 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
6d
Counter Assistant
Donwell chippy —Washington
- £12.71 an hour
- Part-time
- Inventory control
- Maintenance
- Organisational skills
Quick apply
5d
Accounts Assistant
Equity Accounting —Durham
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Master's degree
- Computer skills
- Free parking
Quick apply
7d
HR & Accounts Administrator
Nicholsons Sealing Technologies Ltd. —Stanley
- Full-time
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Annual leave
Quick apply
6d
Progression Coach
Reed In Partnership —Durham
- £29,000 - £30,000 a year
- Full-time
- Spanish
- Experience working with individuals with disabilities
- Customer service
- Annual leave
- Flexible schedule
Business Support Assistant Apprentice
Durham University —Durham
- £24,479 a year
- Full-time
- Hybrid work
- Computer literacy
- University
- Data entry
- Annual leave
- Employee assistance programme
13d
Marketing Admin Assistant
Handbag Clinic Ltd —Newcastle upon Tyne
- Full-time
- Social media management
- In-person
- Employee discount
- Flexible schedule
Quick apply
12d

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Visitor Experience Administration Assistant

The Auckland Project -
Bishop Auckland

Quick apply

Job details

Permanent | Full-time
Up to £12.71 an hour
11 days ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Meeting coordination
Customer service
Stakeholder liaison
Administrative support experience
Filing
Microsoft Office Suite
Organisational skills
Guest services
Business
Communication skills
Time management
Office experience

Full job description

The Auckland Project

At the heart of our sites is Auckland Palace, the home of the Prince Bishops of Durham and the historic seat of faith and power in the North of England. The experience across our sites is deeply linked to those two themes and are repeated throughout the Palace and its gardens, the Faith Museum and the Mining Art and Spanish Galleries. The collection of our venues, spaces and places invites conversations about belonging, faith, loss, sacrifice, community, love and creativity. We would like our visitors to explore and to discover things about our town, our country and their own lives. We want to create encounters – and need your help to do so.

The role purpose

The Visitor Experience Administration Assistant will provide comprehensive administrative support across the Visitor Experience team, helping to ensure the smooth operation of visitor-facing activities and commercial bookings. The role will provide support with group travel and event stakeholders, assisting with the administration and delivery of excellent customer service and positive visitor experiences. This may include working occasional weekends to meet operational and event requirements.

The post holder will also support the administration of major events, including Aglow, provide cover for reception services when required, and offer wider administrative assistance across the Visitor Experience department. As the role develops, the role may also provide administrative support for holiday let operations.

Key Responsibilities and Tasks

The post-holder is responsible for the following key deliverables and accountabilities:

Visitor Development and Bookings

Support administration of group bookings, and coach party reservations.
Act as a point of contact for group travel organisers and coach operators.
Support with the administration of corporate bookings and hospitality enquiries.
Maintain accurate booking records and associated systems.
Prepare booking confirmations, itineraries, invoices and visitor information.
Liaise with operational teams to ensure booked groups receive a seamless experience.

Visitor Experience Support

Provide administrative support across the Visitor Experience team.
Support the coordination of departmental meetings, agendas and minutes.
Manage electronic and paper filing systems and maintain accurate records.
Assist with general departmental administration and correspondence.

Events Administration

Provide administrative support for the planning and delivery of events, including Aglow.
Assist with stakeholder communications, booking administration and event documentation.
Support event administration delivery and coordination where appropriate
Help maintain event records and evaluation information.

Reception and Customer Service

Provide cover for office reception as required.
Welcome visitors, contractors and stakeholders in a professional manner.
Respond to telephone, email and face-to-face enquiries.
Ensure visitors receive an excellent standard of customer service.

Holiday Let Support (Future Development)

Provide administrative support for holiday let operations as required.
Assist with booking administration, guest communications and record keeping.
Support reporting and occupancy monitoring where appropriate.

General Responsibilities

Assist colleagues across the organisation whenever necessary.
Maintain confidentiality and professionalism at all times.
Contribute positively to the wider success of the Visitor Experience team.
Undertake other duties appropriate to the grade and nature of the role.

Health & Safety

Promote a positive approach to health, safety and accessibility by following TAP policies, procedures and guidelines. Help ensure a safe and supportive environment for visitors, staff, volunteers and contractors at all times.

Person Specification

Qualifications

Essential

Minimum of 5 GCSEs at Grade C/4 or above (or equivalent), including English and Maths.

Level 3 qualification in Business Administration or relevant experience.

Desirable

Level 4 qualification in Business Administration or Customer Service.

Relevant tourism, hospitality or events qualification.

Experience

Essential

At least 2 years' administrative experience.

Experience of working within a busy office environment.

Experience of managing bookings, schedules or customer enquiries.

Experience of maintaining systems and databases.

Experience of providing excellent customer service.

Experience of working as part of a collaborative team.

Desirable

Experience within tourism, hospitality, leisure or visitor attractions.

Experience of event administration.

Experience of group or corporate booking administration.

Experience using booking, CRM or ticketing systems.

Experience supporting holiday accommodation bookings.

Skills

Essential

Excellent communication and interpersonal skills.

Strong organisational and time management skills.

Excellent attention to detail.

Ability to prioritise workloads and manage multiple tasks.

Strong customer service skills.

Proficient in Microsoft Office, particularly Outlook, Word and Excel.

Ability to work independently and as part of a team.

Desirable

Experience using ticketing, booking or visitor management systems.

Basic reporting and data analysis skills.

Personal Attributes

Essential

Friendly, professional and approachable manner.

Positive and flexible approach to work.

Ability to build productive relationships with colleagues and external stakeholders.

High level of professionalism and confidentiality.

Enthusiastic and willing to learn.

Strong commitment to delivering excellent visitor experiences.

Adaptable and responsive to changing priorities.

Employee benefits

We pride ourselves in taking care of our team members. For your efforts we offer 30 days annual leave (plus Bank Holidays), pension contribution, free parking on site, access to staff discounts and local benefits, free unlimited access to our attractions for you and your family (restrictions apply), free access to our staff welfare programme including free medical, legal & financial advice and access to 24-hour counselling along with a large variety of retailer discounts.

The Auckland Project

The Auckland Project works hard to create a positive change for those living, working and visiting Bishop Auckland. We have created a visitor destination in Bishop Auckland, incorporating Auckland Palace (once home to the Prince Bishops of Durham), a Spanish Art Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and Weardale Railway.

We achieve our purpose in three main ways:

As a visitor destination – through our buildings, collections, and natural environment
As a centre for learning and skills – supporting development, education, and opportunity
As an asset for Bishop Auckland – creating spaces and opportunities for community engagement

By working with us, you are helping to ensure the town’s future is as magnificent and vibrant as its past.

How to Apply

Apply for this role by downloading and completing an application form from https://aucklandproject.org/support-us/jobs/ and emailing this to [email protected]

We’re unable to accept CVs as applications. Please complete and submit our application form instead.

Closing date: 18th September 2026

If we receive a large number of applications, we may close the application process earlier than planned.

Pay: Up to £12.71 per hour

Expected hours: 37.5 per week

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

general assistant jobs in esh, dur

Visitor Experience Administration Assistant

General Sales Assistant (Perm)

Passenger Transport Administration Assistant

Part-Time Dog Daycare & Yard Assistant

Food and Beverage Assistant -Ramside Hall Hotel

Sales Assistant at Tesco

Senior Administrative Officer

Quality Assurance Assistant

Assistant Scientific Officer (ID4858)

General Assistant (Bank)

Kitchen Assistant

Project Assistant

Administration Assistant

Pharmacy Colleague

Counter Assistant

Accounts Assistant

HR & Accounts Administrator

Progression Coach

Business Support Assistant Apprentice

Marketing Admin Assistant

I want to receive the latest job alerts for general assistant in esh, dur

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