Technical support officer Work, Jobs in Wales (with Salaries)

IT Support Officer
Newport Live —Newport
- From £25,949 a year
- Full-time
- Continuous improvement
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
NHS Wales - Trainee Clinical Scientist - Radiotherapy Physics
Swansea Bay University Health Board —Swansea
- £40,559 - £48,841 a year
- Full-time
9d
ICT Support Engineer
Independent Office for Police Conduct —Cardiff
- £34,067 a year
- Hybrid work
- Azure
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme
Programme Engagement Coordinator (Boating Transformation Programme)
Canal & River Trust —Wales
- £29,670 - £34,800 a year
- Full-time
- Presentation skills
- Travel
- Recruiting
Senior Science Officer, South & West Wales
Project Seagrass —Bridgend
- From £37,260 a year
- Full-time
- Data analysis skills
- Research
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Victim Liaison Officer
HM Prison & Probation Service —Bridgend
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount
11d
Head of Project Delivery
Canal & River Trust —Wales
- £80,000 - £90,000 a year
- Part-time
- Management
- Continuous improvement
- Travel
Technical Officer
Rhondda Cynon Taf —Rhondda Cynon Taff
- £33,699 a year
- Full-time
4d
Molecular Microbiology Scientific Officer
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Full-time
- Master's degree
- Bachelor's degree
- Organisational skills
- Annual leave
2d
Systems Development Officer
South Wales Police —Bridgend
- £33,603 - £39,276 a year
- Full-time
- Annual leave
3d
Registration Officer (RO) - Swansea *Updated*
HM Land Registry —Swansea
- £26,811 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
5d
Associate Quality Assurance Test Analyst
Office for National Statistics —Newport
- £28,138 - £32,953 a year
- Part-time
- Hybrid work
- Computer literacy
- Presentation skills
- Computer skills
6d
System Developer
Cardiff and Vale University Health Board —Cardiff
- £32,557 - £39,631 a year
- Full-time
- Research
- Data entry
13d
Head of Data and AI Platforms
OFGEM —Cardiff
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Annual leave
- Flexible schedule
13d
4019 - Assistant Technical Project Manager
Welsh Government —Wales
- £37,111 - £45,378 a year
- Full-time
- Civil engineering
- Presentation skills
- Construction experience
Quality Officer
MM Group —Newport
- Full-time
- Continuous improvement
- Quality control
- Training & development
Cyber Security Analyst
Medr —Merthyr Tydfil
- £39,457 - £46,243 a year
- Full-time
- Computer Science
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Health & Safety / Compliance Officer
Gibson Specialist Technical Services Ltd —Bridgend
- Up to £43,000 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
5d
Senior Assistant Technical Officer (ATO)
Hywel Dda University Health Board —Carmarthen
- £26,813 - £27,890 a year
- Weekend availability
- Hospital
2d
Digital Systems Manager
Neath Port Talbot County Borough Council —Neath Port Talbot
- Full-time
- Social media management
- Organisational skills
- Training & development

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IT Support Officer

Newport Live -
Newport

Quick apply

Job details

Full-time
From £25,949 a year
5 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
On-site gym
Discounted or free food
Company pension
Employee discount
Gym membership
Sick pay
On-site parking
Free fitness classes

Qualifications

Desktop support
Driving Licence
Operating systems
Network infrastructure
Information security
Onboarding coordination
Continuous improvement
Computer hardware
Technical writing
Customer support
Cybersecurity
Account management
Active Directory
Welsh

Full job description

Newport Live is an award winning not for profit sport, leisure and cultural trust, and registered UK Charity. We have an excellent track record of delivering innovative programmes and services to our communities and residents that ‘inspire people to be happier and healthier’.

We have a fantastic opportunity for someone with a genuine passion for IT and delivering exceptional customer service in first-line support. Our IT Support Officer role is key in providing, managing and developing our IT services and support to our colleagues and customers across all Newport Live sites.

This role is perfect for someone with IT experience who wants to make a positive impact in the workplace through driving continuous improvement, delivering excellent customer service, and building relationships across all levels with internal colleagues and external partners.

Main duties include:

Colleague onboarding and offboarding processes
Account management in systems such as Active Directory and Customer Relationship Management
Building and deploying desktop and laptop computers, tablets, phones, barcode scanners, card readers, payment devices, printers, photocopiers, and other hardware as required
Ensuring all IT hardware asset management and technical documentation is kept up to date and accurate
Assist with writing, editing, and revising IT documentation and user guides, in development of a self-help and IT support platform for Colleagues
Carrying out maintenance and updates for a wide range of IT systems and applications, collaborating with suppliers and partners as required
Promotion of cyber security best practices, and support compliance with IT security policies
Handling of confidential information with professionalism and discretion

Key Essential Experiences and Qualifications for the Role

Experience working in a similar IT support role
Good working knowledge of Microsoft Windows Operating Systems
Awareness of information security policies, cyber essentials requirements, and data protection
Experience of installing, managing, maintaining, and supporting PCs, hardware and software
Ability to manage and prioritise own workload effectively
Unfazed when working under pressure to strict deadlines
Excellent interpersonal skills; building effective relationships with all internal colleagues and external partners
Full UK driving licence and access to own vehicle, due to the need to move equipment between sites

Beneficial Experience and Qualifications

Degree or professional qualifications / certifications related to IT
Experience of network infrastructure and server support
Competency in troubleshooting basic network issues
Good knowledge of Microsoft Cloud technologies, including 365, SharePoint, OneDrive and Entra ID
Experience of IT asset management, including procurement, renewal, and disposal programmes
Ability to communicate in Welsh

Additional Information

As travel between our sites across Newport is required along with the need to transport equipment, you must have a full UK driving licence, access to your own vehicle, and be willing to add business use to your insurance policy

You should have the drive and passion for working in a sporting, leisure, and cultural environment, and demonstrate our core values of Care, Passion, Teamwork, Inspiration, Innovation, and Inclusivity.

For more information on working at Newport Live and for the full job description, please visit our website: www.newportlive.co.uk/careers

Hours: Full time; 37 hours per week with requirement to work flexibly to meet the needs of the business

Starting Salary: £25,949 per annum (Real Living Wage)

Benefits: 33 days holiday (including bank holiday entitlement) each year, free Newport Live membership, generous pension scheme, uniform provided, café discount, free on-site parking, company sick pay, cycle to work scheme and wellbeing programmes.

We reserve the right to close this vacancy before the stated deadline, if we receive enough suitable applications before that date.

Job Type: Full-time

Pay: From £25,949.00 per year

Benefits:

Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Free fitness classes
Free parking
Gym membership
Health & wellbeing programme
On-site gym
On-site parking
Sick pay

Application question(s):

Please outline your motivation for applying for this role

Language:

Welsh (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support officer jobs in wales

IT Support Officer

NHS Wales - Trainee Clinical Scientist - Radiotherapy Physics

ICT Support Engineer

Programme Engagement Coordinator (Boating Transformation Programme)

Senior Science Officer, South & West Wales

Victim Liaison Officer

Head of Project Delivery

Technical Officer

Molecular Microbiology Scientific Officer

Systems Development Officer

Registration Officer (RO) - Swansea Updated

Associate Quality Assurance Test Analyst

System Developer

Head of Data and AI Platforms

4019 - Assistant Technical Project Manager

Quality Officer

Cyber Security Analyst

Health & Safety / Compliance Officer

Senior Assistant Technical Officer (ATO)

Digital Systems Manager

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