Application support specialist Work, Jobs in Albrighton, Shr (with Salaries)

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Cannock
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
3d
Planning Coordinator
Spray Tanker Services Ltd —Wolverhampton
- £30,000 - £34,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- In-person
- Free parking
Quick apply
11d
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
Fundraising Executive (Community Funding and Small Grants)
Midlands Air Ambulance Charity —Shifnal
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Administrative experience
- Free parking
- Store discount
Quick apply
9d
0-19 HCP Administrator
Shropshire Community Health NHS Trust —Telford
- £25,272 a year
- Part-time
5d
Business Transformation Specialist
Shoothill Ltd —Shrewsbury
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Software development
- Free parking
Quick apply
9d
Bespoke Operations Co-ordinator, FTC
Jaguar Land Rover —Ryton
- Data entry
- Organisational skills
2d
Application Specialist
Sandvik —Halesowen
- Full-time
- No degree
6d
Lifeskills Mentor
The Really NEET Project —Telford
- £31,080 a year
- Full-time
- In-person
Quick apply
Sales Advisor
FlooringSuperstore.com —Cannock
- Up to £38,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
Employability Mentor
The Really NEET Project —Telford
- £31,080 a year
- Full-time
- Driving
- In-person
- Teaching
Quick apply
Complex Needs Support Worker (Maternity Cover)
The Housing Network —Wolverhampton
- £29,000 a year
- Full-time
- Health & wellbeing programme
- Referral programme
Quick apply
12d
Document Controller
United Infrastructure —Wolverhampton
- Full-time
- Organisational skills
- SharePoint
Quick apply
Recruitment Administrator
JAM CARE LIMITED —Telford
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
On-Call Firefighter - Tweedale
Shropshire Fire and Rescue Service —Telford
- Full-time
- Paid training
SEN Tutor
Spark Academy —Cannock
- £20 - £28 an hour
- Part-time
- Maths
- Experience working with children
- Travel
- Referral programme
Quick apply
6d
Support Worker (Nights)
Fairmont Residential Ltd —Kidderminster
- £13.10 an hour
- Weekend availability
- Medication administration
- In-person
- Referral programme
Quick apply
12d
Event Operations Manager
Lemoncake Events —Lichfield
- From £45,000 a year
- Overtime
- First Aid Certification
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Sustainability Data & Reporting Specialist
Catalyst Commercial Services - Business Energy Consultants —Bromsgrove
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- AI
- Leadership
- Analytics
- Free parking
- Health & wellbeing programme
Quick apply
3d
Children's Residential Support Worker - Ironbridge (TF8)
Keys Children —Telford
- £13.45 - £14.15 an hour
- Day shift
- School
- Annual leave
- Referral programme
Quick apply
9d

I want to receive the latest job alerts for application support specialist in albrighton, shr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Mobility Support Specialist

TELESOFT LLC DBA CALERO -
Cannock

Quick apply

Job details

Full-time
3 days ago

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Ticket management
Microsoft Office Suite
Complaint handling
Bachelor's degree
Ticket management systems
Data entry
Customer interaction
Typing
Communication skills
Time management
Help desk
Mobile devices

Full job description

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and where necessary, 2ndline support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and other equipment, resolving Help Desk tickets for issues such as data allowances or activations; and providing timely communications and high quality, professional, customer service through a high-volume combination of live calls and chats with end-users.

As a specialist you will:

Provide 1st line support to end-users through high volume calls, chats, and tickets.
Respond to customer inquiries and tickets and provide resolution within the contracted service-level agreement (SLA).
Update required ticketing systems continuously.
Provide and maintain a high quality of service.
Partner with the Service Operations Team.
Adhere to specific guidelines and procedures to ensure tickets are being worked correctly to department standards and client specifications.
De-escalate dissatisfied customers with professionalism, patience, and support.
Escalate all issues that cannot be completed within SLAs to management as soon as possible.
Meet all team metrics and goals, set by management.
Perform other duties as needed upon request from immediate supervisor.

EDUCATION and EXPERIENCE required:

Bachelors’ degree preferred; high school diploma or equivalent required.
Mobile Device and Service Support experience desired.
Proficient in Microsoft Office/Microsoft 365 (Outlook, Word, and Excel).
Vast experience in working with multiple guides and applications to navigate complex ticketing and queries.
Experience multi-tasking in a Tier 2 customer service environment, in which clients can submit any requests or issues utilizing various outlets, such as chat, calls, and tickets.

SKILLS and COMPETENCIES:

Proficiency using and navigating multiple computer applications and systems.
Strong attention to detail and commitment to accuracy.
Adaptability and resilience in a fast-paced, high-volume environment.
Effective time management and prioritization skills with the ability to manage competing demands.
Results-oriented mindset with the ability to meet deadlines and service-level expectations.
Strong interpersonal skills and the ability to work collaboratively across teams.
Efficient keyboarding and data entry skills with a high degree of accuracy.
Excellent verbal and written communication skills, including active listening and customer-focused interactions.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Quick apply

Refine Your Search

application support specialist jobs in albrighton, shr

Mobility Support Specialist

Planning Coordinator

Intelligence Analyst

Fundraising Executive (Community Funding and Small Grants)

0-19 HCP Administrator

Business Transformation Specialist

Bespoke Operations Co-ordinator, FTC

Application Specialist

Lifeskills Mentor

Sales Advisor

Employability Mentor

Complex Needs Support Worker (Maternity Cover)

Document Controller

Recruitment Administrator

On-Call Firefighter - Tweedale

SEN Tutor

Support Worker (Nights)

Event Operations Manager

Sustainability Data & Reporting Specialist

Children's Residential Support Worker - Ironbridge (TF8)

I want to receive the latest job alerts for application support specialist in albrighton, shr

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected