Complaints manager Work, Jobs in Aldsworth, Gls (with Salaries)

Contract Manager
Mears Group —Evesham
- Up to £48,526 a year
- Full-time
- Team management
- Driving
- Contracts
- Annual leave
- Employee discount
Customer Support Specialist
MyGraduationClip Ltd —Carterton
- £15 - £18 an hour
- Part-time
- Hybrid work
- Google Suite
- English
- Continuous improvement
- Health & wellbeing programme
- Gym membership
Quick apply
1d
Customer Experience Manager
Stewart Golf Ltd —Gloucester
- From £42,000 a year
- Full-time
- Management
- Team management
- In-person
- Free parking
- Life insurance
Quick apply
7d
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
Regional Delivery Manager
Evri —Swindon
- £44,500 - £50,000 a year
- Full-time
- Negotiation
8d
Practice Manager (FTC mat cover position)
Bampton Medical Practice —Bampton
- From £21 an hour
- Temporary
- Management
- GP surgery experience
- Human resources
- Free parking
- Sick pay
Quick apply
Assistant Manager
Formula One AutoCentres —Cirencester
- £30,000 - £33,000 a year
- Full-time
- Customer service
- In-person
- Marketing
- Free parking
- Employee assistance programme
Quick apply
1d
Operational Travel and Transport Manager
Oxford University Hospitals NHS Foundation Trust —Oxford
- £49,387 - £56,515 a year
- Full-time
1d
Product Manager
Nationwide Building Society —Swindon
- £47,200 - £60,000 a year
- Part-time
- Product management
- Financial services
4d
General Manager - New Club Opening
Slazenger Padel Clubs —Swindon
- Weekend availability
- Organisational skills
- Communication skills
Quick apply
2d
Customer Service Assistant
The Cheltenham Trust —Cheltenham
- £26,510 a year
- Weekend availability
- Microsoft Word
- Bar
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Team Leader
HM Courts and Tribunals Service —Swindon
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
8d
Team Leader Private Sector Housing
Gloucestershire County Council —Gloucester
- £41,771 - £46,142 a year
- Hybrid work
- English
- Communication skills
Assistant Manager - Blunsdon Fitness +
Blunsdon House Hotel —Swindon
- Weekend availability
- Management
- Hotel
- Team management
- Free parking
- Employee discount
Quick apply
4d
Food and Beverage Manager
Cowley Manor —Cheltenham
- From £43,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Free parking
- Store discount
Quick apply
7d
Senior Customer Relationship Administrator
Crowcon Detection Instruments Limited —Abingdon
- Hybrid work
- CRM software
- Continuous improvement
- Training & development
- Free parking
- Employee assistance programme
Quick apply
Operational Support Grade - HMP Eastwood Park (Prison Support Role)
Ministry of Justice —Edge
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Sales Office Manager
Travis Perkins —Cheltenham
- Full-time
- Budgeting
- Employee discount
7d
Quality Improvement Officer
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £41,771 - £45,091 a year
- Part-time
- Continuous improvement
- Contracts
- Annual leave
- Employee assistance programme
9d
Duty Manager
The Five Alls —Lechlade
- £30,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply

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complaints manager jobs near aldsworth, gls

Contract Manager

Mears Group -
Evesham

Apply Now

Job details

Permanent | Full-time
Up to £48,526 a year

Benefits

Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Contract management
Driving Licence
Complaint handling
Team management
Driving
Contracts
Management reporting
Budgeting
Facilities maintenance
Property management

Full job description

Annual salary: up to £48,526.00

REQ0038582

Contract Type:

Permanent

Business Area:

Housing Repairs and Maintenance

Location:

Evesham - St. Richards Rd

Annual salary: up to £48,526.00

Job Posting Advert

Contract Manager (Repairs/Voids)
Location: Evesham

Salary: £48,526.00 plus car allowance
Contract Start Date: July 2026
Contract Type: Full-time, Permanent

Join us on our new, exciting contract

Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region.

Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment.

Due to upcoming mobilisation activity, we are looking for experienced Service/Contract Managers across South Worcestershire, North Gloucestershire, and surrounding areas.

Role Responsibilities:

Management of all aspects of operational and commercial delivery for responsive repairs and voids programmes, ensuring overall contract performance aligns with contractual commitments and agreed company and client protocols, whilst delivering works within agreed response and turnaround times
Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures, Mears values, and quality assurance accreditations. Demonstrate, maintain, and monitor the company’s commitment to best practice, legislation, codes of practice, and good working practices relevant to all work activities
End-to-end management of responsive repairs, void properties, and high-risk properties across a range of occupied and unoccupied homes
Line management of supervisors, including performance reviews, one-to-ones, and daily briefings
Oversight of KPIs, reporting, void turnaround performance, and service delivery standards across repairs and voids activities
Handling client queries and managing resident complaints effectively throughout repairs and voids delivery
Supporting and engaging operatives and branch teams to achieve high-quality repairs and voids outcomes

Key Criteria:

Experience managing responsive repairs and/or voids contracts within the social housing sector
Experience in budget management
Experience in performance reporting and KPI management
Experience in people management
Ability to provide evidence of contract performance, service delivery, and operational efficiency
Workable technical knowledge of social housing repairs, voids, and maintenance
Full valid driving licence

Benefits

25 days annual leave plus bank holidays
Enhanced Pension
Private medical care
Car Allowance
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Family friendly policies

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply or to discuss your application further; contact:

Joe Monger ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

complaints manager jobs in aldsworth, gls

Contract Manager

Customer Support Specialist

Customer Experience Manager

Service Business Operations Manager

Regional Delivery Manager

Practice Manager (FTC mat cover position)

Assistant Manager

Operational Travel and Transport Manager

Product Manager

General Manager - New Club Opening

Customer Service Assistant

Team Leader

Team Leader Private Sector Housing

Assistant Manager - Blunsdon Fitness +

Food and Beverage Manager

Senior Customer Relationship Administrator

Operational Support Grade - HMP Eastwood Park (Prison Support Role)

Sales Office Manager

Quality Improvement Officer

Duty Manager

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