Customer specialist Work, Jobs in Abbots Ripton, Cam (with Salaries)

Customer Order Management Specialist
VIP Gaming Entertainment and Technology Services —Peterborough
- £2,500 - £3,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
1d
Sales Executive
Vindis Group —Huntingdon
- £20,000 a year
- Customer service
- Employee assistance programme
Team Administrator
Cambridgeshire and Peterborough NHS Foundation Trust —Huntingdon
- £25,760 - £27,476 a year
- Full-time
5d
Project Support Administrator
Power Distribution Support Ltd —Willingham
- From £2,600 a month
- Overtime
- Microsoft Outlook
- English
- Administrative experience
- Free parking
Quick apply
5h
Health Advisor/FOH
MyHealthcare Clinic —Peterborough
- £28,500 a year
- Overtime
- English
- Front desk
- In-person
- Employee discount
Quick apply
4d
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
Customer Support Specialist
StackCX LTD —Cambridge
- £25,500 - £35,000 a year
- CRM software
- Customer service
- In-person
Quick apply
8d
Admissions Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Hybrid work
- Research
- University
- Annual leave
- Employee discount
2d
Buying & Merchandising Admin Assistant
The Stock Shop —Ely
- £26,436 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Merchandising
- Free parking
- Annual leave
Quick apply
Sales Surveyor – Shutters & Blinds
STILTON SHUTTERS —Peterborough
- £60,000 - £70,000 a year
- Part-time
- Driving
- In-person
Quick apply
Insurance Consultant/Insurance Broker
Arcadian Group Limited —Peterborough
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Annual leave
- Referral programme
Quick apply
Category Manager
Equans —United Kingdom
- Full-time
- Remote
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Payroll Administrator
Education Personnel Management Ltd —Huntingdon
- Full-time
- Remote
- Customer service
- Data entry
- Communication skills
- Annual leave
- Sick pay
Quick apply
5d
Logistics Business Intelligence Lead
Deanta UK Ltd —Ely
- From £40,000 a year
- Full-time
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply
Payroll Specialist
Aliaxis UK Limited (United Kingdom) —Huntingdon
- £40,000 a year
- Overtime
- Hybrid work
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Production Planning Coordinator
Precision Door Solutions —Ely
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Pensions Administrator
Education Personnel Management Ltd —Huntingdon
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
Quick apply
5d
Sales Assistant
Topps Tiles —Peterborough
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount
Vehicle Sales Executive
T. C. Harrison Group —Huntingdon
- Weekend availability
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Warehouse Operative
Deanta UK Ltd —Ely
- From £13.65 an hour
- Full-time
- Heavy lifting
- Forklift
- Cleaning
- Free parking
- Health & wellbeing programme
Quick apply
5d

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Customer Order Management Specialist

VIP Gaming Entertainment and Technology Services
Peterborough

Quick apply

Job details

Permanent | Full-time
£2,500 - £3,000 a month
1 day ago

Qualifications

Microsoft Word
CRM software
Microsoft Outlook
Returns processing
Logistics
Process improvement
ERP software
Internal department liaison
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills
Supply chain customer service

Full job description

About the Role

An order may begin with a customer request, but getting it successfully through the business can involve stock checks, internal approvals, delivery dates, logistics arrangements, invoices, and several teams working from the same information.

As a Customer Order Management Specialist, you will manage customer orders from initial entry through to completion. You will act as a key point of contact for assigned accounts, ensuring orders are processed accurately, progress is communicated clearly, and delays or discrepancies are resolved before they become larger service issues.

This is a hands-on coordination role where priorities can change throughout the day. You may be confirming availability for a new order in the morning, investigating a delayed shipment before lunch, and later working with finance or logistics teams to correct an order or update a customer on a revised delivery date.

Responsibilities

Manage customer orders from initial receipt through processing, dispatch, and completion.
Enter and maintain accurate customer, product, pricing, and delivery information within internal systems.
Review incoming orders for completeness and resolve missing or conflicting information.
Confirm order acknowledgements, expected delivery dates, and relevant service information with customers.
Monitor open orders and identify potential delays before scheduled delivery dates are affected.
Coordinate with warehouse, logistics, purchasing, finance, and operational teams regarding order requirements.
Investigate stock shortages, delivery delays, incorrect quantities, and other order discrepancies.
Provide customers with accurate updates regarding order status and expected delivery.
Process order amendments, cancellations, returns, and replacement requests when required.
Maintain accurate notes and communication records for assigned customer accounts.
Support the resolution of invoice or pricing queries by reviewing order documentation.
Coordinate urgent or priority orders with the appropriate internal teams.
Track proof of delivery and follow up on incomplete or disputed deliveries.
Prepare routine reports covering outstanding orders, delays, customer requests, and fulfilment performance.
Maintain customer account information and ensure records remain current.
Escalate recurring fulfilment or service problems to the appropriate operational team.
Help improve order handling procedures by identifying common causes of errors or delays.

Qualifications

Previous experience in order management, customer operations, sales administration, customer service, logistics administration, or a similar role is preferred.
Strong organisational skills and the ability to manage multiple customer orders simultaneously.
Good working knowledge of Microsoft Excel, Outlook, and Word.
Experience using ERP, CRM, order management, or inventory systems would be advantageous.
Strong written and verbal communication skills.
Comfortable communicating with customers regarding orders, delays, and service issues.
High level of accuracy when working with quantities, pricing, delivery dates, and customer information.
Ability to investigate problems and coordinate with different teams to reach a resolution.
Experience within technology, manufacturing, distribution, gaming, or another product-based business would be beneficial.
Ability to work with changing priorities while maintaining accurate records.

Pay: £2,500.00-£3,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in abbots ripton, cam

Customer Order Management Specialist

Sales Executive

Team Administrator

Project Support Administrator

Health Advisor/FOH

Service Support Specialist

Customer Support Specialist

Admissions Administrator

Buying & Merchandising Admin Assistant

Sales Surveyor – Shutters & Blinds

Insurance Consultant/Insurance Broker

Category Manager

Payroll Administrator

Logistics Business Intelligence Lead

Payroll Specialist

Production Planning Coordinator

Pensions Administrator

Sales Assistant

Vehicle Sales Executive

Warehouse Operative

I want to receive the latest job alerts for customer specialist in abbots ripton, cam

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