Administration manager Work, Jobs in Tong, Shr (with Salaries)

Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
Executive Assistant to Executive Director Finance
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- Travel
- Organisational skills
- Annual leave
9d
Facilities and Office Manager
Midland Building Products —West Bromwich
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
12d
ICS Clerical Team Leader
Walsall Healthcare NHS Trust —Walsall
- £28,392 - £31,157 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
4d
Programme Administration Manager - College of Medicine and Health - 36246 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Full-time
- Management
- Microsoft Office
- Project management
- Annual leave
- Sick pay
1d
Sales Administrator/PA to Director
Sigma Occupational Health Ltd —Harborne
- £26,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
Front Office Team Leader
Hyatt Regency Birmingham —Birmingham
- £27,664 a year
- Weekend availability
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Front Office Manager
Valor Hospitality —Birmingham
- £34,599 a year
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
11d
Faculty Administration Manager
South and City College Birmingham —Birmingham
- £42,536 - £45,647 a year
- Full-time
- English
- Annual leave
- Employee discount
1d
Administration Manager
Dingli Machinery UK Limited —West Bromwich
- £35,000 - £40,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- In-person
Quick apply
9d
Office Manager
Lovey —Birmingham
- £32,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Administration Manager
Zhejiang Dingli Machinery Co.,ltd —West Bromwich
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
Quick apply
9d
Admin Team Leader - Maternity Cover
TR Fastenings —Walsall
- Up to £31,750 a year
- Full-time
- Management
- Administrative experience
- Continuous improvement
- Life insurance
- Sick pay
Quick apply
Assistant Manager, Tableau Platform Administrator, IT Business Services
Deloitte —Birmingham
- Hybrid work
- Administrative experience
- Python
Executive Assistant to Construction Director
Probuild360 ltd —Aston
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Specialist SEND Administration Manager
Shireland Collegiate Academy Trust —Smethwick
- £37,280 - £41,772 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
1d
Admin Team Leader
Trifast —Walsall
- Full-time
- Management
- Administrative experience
- Continuous improvement
- Annual leave
- Employee assistance programme
Youth leader secretary
Alvechurch fc —Birmingham
- £13 - £15 an hour
- Part-time
- Microsoft Office
- Administrative experience
- QuickBooks
- Free parking
Quick apply
Hotel Duty Manager – Front Office & Operations
Apollo Hotel —Birmingham
- From £27,500 a year
- Weekend availability
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
5d

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Sales Office Manager

Park Hall Hotel and Spa -
Wolverhampton

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Discounted or free food
On-site parking

Qualifications

Microsoft Excel
Sales
Analysis skills
Organisational skills
IT
Communication skills

Full job description

Job Title Sales Office Manager

Reporting to General Manager & Group Sales Office Manager- CWH

Purpose of Role

The Sales Office Manager will be responsible for the overall management of the reactive Conference & Events sales department creating a motivated team who are focused on delivery of consistent and detailed events for our clients through upselling and delivering exceptional customer service at all times.

Within this role key areas of focus will be to maximize revenue including effective Diary Management and on-going competitor analysis. It will also be essential to develop and maintain effective communication between Conference Sales Office and Operations, ensuring successful delivery of all events.

Personal Profile

· Highly motivated inspirational leader who strives to exceed exceptional results

· Sales and financially focused with a proven ability to maximize revenue

· Ambitious, energetic people manager committed to training and developing their team through communication of clear expectations and objectives

· Client and customer focused ensuring excellent attention to detail to deliver consistent and exceptional experiences.

· Strong communicator with the ability to build positive relationships with internal and external customers

· The ideal candidate will have previous experience in a similar role ideally in a high volume conference and events environment, with experience in managing a reactive sales team and excellent planning and organizational skills to lead their team in delivering often complex events across a large venue and the ability to influence budget and venue 3 and 5 year plans by setting demanding but realistic targets and methods of achieving them.

· IT knowledge particularly word and excel essential

· Competent in operational of Guestlinei system essential, knowledge of Guestline report building functions desirable

Key Responsibilities of Role

Achieve the Monthly Conference & Events Budget and the Revenue /Conversion Targets for Conference Office.
Set, monitor and achieve key monthly targets for all members of the sales team
Training and development for all sales office team ensuring clear objectives in place
Exceed customer expectations throughout the detailed planning of of client events and management of customer journey in conjunction with operations team
Develop relationships with direct clients and key agents to ensure all their business is booked at the venue.
Exceed customer expectations through the delivery of innovative and bespoke show rounds for each client to maximize conversion.

The following core objectives of people, customer, profit and sales reflect your contribution to the business :

People

· Ensure all people systems and processes are accurately update with all people information for your department, i.e. training records, appraisals, personal development plans, holiday management and tracking, absence management.

· Support the implementation of creative ways to recruit new team members with the right attitude and skills ensuring an information and inspirational induction for all new starters

· Build and maintain an effective relationship with the operational team to ensure positive communication to support efficient event delivery.

· Develop, coach and monitor reporting team members ensuring proactive approach to personal development and succession to support their career aspirations

· Attend all meetings on or off site as required

Customer

· Seek feedback from all clients to identify areas for improvement ensuring appropriate actions and training in place to develop customer experience from sales office and communicating any other issues directly to General Manager for action.

· Work with operations team to ensure seamless, personal and exceptional show round experience in place for all clients tailored to their needs and event / business focus

· Manage and deliver seamless end to end client journey from enquiry to operational handover and subsequent debrief and follow up

· Manage the delivery of accurate and consistent function sheets, completed and communicated by weekly deadline to all operational teams

· Support and monitor team to ensuring accurately and consistent levels of productivity

Sales:

· Be fully aware of budgeted revenue targets for the year, forecasts, sales and marketing plan reviewing regularly to identify areas of opportunity or risk

· Proactively identify proposals and plans to drive conversion and revenue growth

· Effective implementation of the pricing strategy, ensuring diary management guidelines are followed and key business decisions are made in conjunction with the senior management team

· Ensure upselling strategies in place to incentivize teams through structured, targeted and measured programmes where required.

· Ensure that all hotel show rounds are fulfilled professionally, efficiently and bespoke to each and every client's needs

· Ensure client database regularly updated to ensure highest converters identified and maximized.

· Ensure Guestline system information accurate at all times, completing system audits as required and monitoring team to ensure clear guidelines in place for use and management of system.

· Proactive management of all prospect bookings to ensure chased and documented and use of all space maximized

· Ensure targets in place for all sales team, including proactive activity i.e. past user’s/research calls, test calls, attendance to client and networking events, show rounds, achievement of budgeted sales revenue.

· Ensure all enquiries turned around promptly with completed proposals returned within 2 hours to all clients

· Plan and lead sales meetings daily, weekly and monthly and ensure accurate and detailed preparation for monthly /weekly management meetings

· Production of weekly KPI statistics for weekly review meeting with General Manager

· Preparation and production of reports for daily sales meeting with General Manager

· Daily transaction report call/update each day (DTR)

Profit

· Ensure accuracy and key actions/controls in place to ensure the achievement of budget/forecast

· Achievement of monthly budgeted sales revenue with 10% stretch

· Develop and promote a culture of targeted selling to maximize revenue and profit generation

· Management of all costs related with the sales function i.e. collateral, client gifts/entertaining, payroll.

· Consideration and management of event related costs i.e. heating, power etc. ensuring accurate information and costings obtained and agreed prior to communication with client

· Ensure accurate P&L’s compiled for all large events and reviewed following events to identify areas of focus/efficiency for future similar events.

· Effective management of diary to ensure maximum conversion

· Ensure relevant and current pricing strategies in place and used, identifying potential to flex as required in line with business peaks and troughs.

General:

· Carry out quality training and development in a systematic and professional way in order to meet the needs of the business.

· Review the performance of the team and data integrity of bookings regularly using Delphi and company guidelines

· Regularly monitor quality and standard of service and assess shortfalls and successes with implementation of remedial action as required.

Statutory Responsibilities

· Ensure all team members within your department are aware of their responsibilities in accordance with Victoria Warehouse Health & Safety procedures. To adhere to all Fire, Health and Safety regulations attending any training sessions necessary to keep updated on new legislation and ensuring compliance with all current legal requirements

Unspecified Duties

To carry out out any other reasonable requests from management that would help to ensure guest expectations exceeded and business objectives achieved.

Job Types: Permanent, Full-time

Pay: £40,000.00-£45,000.00 per year

Benefits:

Discounted or free food
On-site parking

Work Location: In person

Quick apply

Refine Your Search

administration manager jobs in tong, shr

Sales Office Manager

Executive Assistant to Executive Director Finance

Facilities and Office Manager

ICS Clerical Team Leader

Programme Administration Manager - College of Medicine and Health - 36246 - Grade 7

Sales Administrator/PA to Director

Front Office Team Leader

Front Office Manager

Faculty Administration Manager

Administration Manager

Office Manager

Administration Manager

Admin Team Leader - Maternity Cover

Assistant Manager, Tableau Platform Administrator, IT Business Services

Executive Assistant to Construction Director

Specialist SEND Administration Manager

Admin Team Leader

Youth leader secretary

Hotel Duty Manager – Front Office & Operations

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