Projects administration Work, Jobs in Derby, Eng (with Salaries)

Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Analysis skills
- Computer skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Hotel Administrator - Part-time
Hilton —Derby
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Employee stock purchase plan
- Annual leave
Maintenance and Supply Chain Coordinator
DCRail —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health & wellbeing programme
- Sick pay
Quick apply
Production Administration Controller
BCT Aviation Maintenance Ltd —Castle Donington
- £34,320 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
7d
OHL Project Administrator
LSTC Group —Derby
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
3d
Administration Support - Board & SMT
Amber Valley Council for Voluntary Services —Ripley
- £25,396.80 a year
- Weekend availability
- Customer service
- Microsoft Office
- Databases
- Sick pay
Quick apply
7d
Administrative Officer
Loughborough University —Loughborough
- £27,290 a year
- Full-time
- Hybrid work
- University
- Human resources
- Recruiting
2d
Driver Risk Administrator
Balfour Beatty —Derby
- Hybrid work
- Microsoft Powerpoint
- Training & development
- Communication skills
- Annual leave
13d
OHL Project Administrator
SOCOTEC UK & Ireland —Derby
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
4d
Administrator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Databases
- Administrative experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Reception Manager
Hilton —Derby
- £32,000 a year
- Full-time
- Employee stock purchase plan
- Annual leave
People and Culture Administrator (HR)
Mortgage Advice Bureau —Derby
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Office Administrator – Part time
H W Martin Fencing and Forestry Ltd —Alfreton
- Microsoft Word
- Computer literacy
- Administrative experience
- Free parking
- Employee assistance programme
1d
Accountancy Officer
Derby City Council —Derby
- £27,694 - £36,363 a year
- Full-time
- Hybrid work
- Computer skills
- Budgeting
- Communication skills
- Annual leave
- Employee assistance programme
Guest Services Supervisor
Hilton —Derby
- £13.58 an hour
- Full-time
- Bar
- Employee stock purchase plan
- Annual leave
QMS Administrator
HealthNet Homecare —Swadlincote
- £27,768 - £27,798 a year
- Full-time
- Computer literacy
- Continuous improvement
- Data entry
- Employee discount
- Referral programme
8d
Junior Data and E-Commerce Assistant
MARKS ELECTRICAL LTD —Leicester
- £26,000 - £28,000 a year
- Full-time
- Data entry
- In-person
- AI
- Free parking
Quick apply
3h
Programme Support Officer
MiningRemediation —Mansfield
- £27,351 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
1h
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- Sales
- ERP systems
- SQL
- Free parking
- Employee assistance programme
Quick apply
Librarian
Denstone College —Uttoxeter
- £20,500 a year
- Full-time
- Research
- Experience working with children
- Organisational skills
- Free parking
Quick apply
1h

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projects administration jobs near derby, eng

Technical Support & Customer Success Coordinator

Smartfits Installations Limited
Burton-On-Trent

Quick apply

Job details

Permanent | Full-time
£29,000 a year
7 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Company events
Employee assistance programme
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Report generation
Stakeholder liaison
Ticket management
Internal department liaison
Analysis skills
Project implementation
Computer skills
Customer support
Customer interaction
Communication skills
Help desk
Analytics

Full job description

About Smartfits

Smartfits is one of the UK’s leading vehicle technology installation companies, delivering nationwide projects for some of the UK’s largest fleet operators.

Working with industry-leading technologies including Geotab, Mantis, Prolius and other connected fleet solutions, we pride ourselves on delivering outstanding customer service from project planning through to ongoing technical support.

As our business continues to grow, we’re looking for a motivated and technically minded Technical Support & Customer Success Coordinator to join our Operations team.

This is an excellent opportunity for someone who enjoys technology, problem solving and building strong customer relationships. Full product training will be provided, giving you the opportunity to develop your technical knowledge and progress as the company continues to grow.

The Role

Your primary responsibility will be providing technical support to both our customers and internal teams, ensuring issues are investigated, managed and resolved efficiently.

You’ll become an expert in the systems and technologies we support, helping customers get the very best from their solutions.

You’ll also support our Customer Success team with customer onboarding and project administration when required, including providing holiday cover for the team.

Key Responsibilities

Technical Support

Providing first-line technical support to customers via telephone and email.
Investigating and diagnosing customer issues.
Troubleshooting fleet management and telematics systems.
Managing support tickets through to resolution.
Liaising with suppliers where technical assistance is required.
Raising engineer jobs and arranging appointments where necessary.
Monitoring customer accounts and identifying recurring issues.
Producing reports and assisting customers with system queries.
Learning and maintaining knowledge across multiple technology platforms.

Customer Success Support

When required, you’ll also support our Customer Success function by:

Assisting with onboarding new customers.
Setting up customer accounts, user permissions and system configuration.
Configuring customer reports and databases.
Supporting customer training sessions.
Scheduling project meetings and customer calls.
Providing holiday and absence cover for the Customer Success team to ensure a seamless customer experience.

Project & Administration

Supporting project rollouts from initial setup through to completion.
Keeping customer records accurate and up to date.
Working closely with our Operations, Installations and Engineering teams.
Identifying opportunities to improve customer experience and internal processes.

About You

We’re looking for someone who:

Has excellent problem-solving and analytical skills.
Enjoys learning new technologies and systems.
Has strong computer and IT skills.
Can confidently investigate issues and think logically.
Has excellent attention to detail.
Is organised and able to manage multiple priorities.
Has excellent communication and customer service skills.
Enjoys helping customers and building positive relationships.
Is proactive and takes ownership of their work.
Works well independently and as part of a team.

Previous experience within technical support, customer success, IT support, fleet management or telematics would be advantageous but isn’t essential. We are looking for someone with the right attitude, a willingness to learn and a genuine passion for solving problems.

What Success Looks Like

Within your first six months, we’d expect you to:

Develop a strong understanding of our products and services.
Confidently support customers with technical queries.
Successfully manage support cases from start to finish.
Assist with onboarding new customers and supporting customer projects.
Build strong relationships with customers, suppliers and colleagues.
Become a trusted member of the Operations team and a reliable point of contact for both customers and internal teams.

What We Offer

£29,000 annual salary.
Monday to Friday working.
Company pension.
On-site parking.
Full product and technical training.
A friendly and supportive team environment.
Ongoing learning and development.
Genuine opportunities for career progression as the business continues to grow.
Employee Assistance Program

Why Join Smartfits?

At Smartfits, you’ll be joining a growing business where your ideas, initiative and contribution genuinely matter. We invest in our people, encourage continuous learning and provide opportunities to develop your career as the company expands.

If you’re looking for a varied role where you’ll build technical expertise, support customers and be part of a friendly, ambitious team, we’d love to hear from you.

Apply

Please send your CV along with a short covering letter explaining why you’d be a great fit for the role.

Pay: £29,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

projects administration jobs in derby, eng

Technical Support & Customer Success Coordinator

Hotel Administrator - Part-time

Maintenance and Supply Chain Coordinator

Production Administration Controller

OHL Project Administrator

Administration Support - Board & SMT

Administrative Officer

Driver Risk Administrator

OHL Project Administrator

Administrator

Reception Manager

People and Culture Administrator (HR)

Office Administrator – Part time

Accountancy Officer

Guest Services Supervisor

QMS Administrator

Junior Data and E-Commerce Assistant

Programme Support Officer

Senior ERP Support Analyst

Librarian

I want to receive the latest job alerts for projects administration in derby, eng

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