Workshop manager Work, Jobs in Pentyrch, Crf (with Salaries)

Customer Success Manager
Unify Limited —Caerphilly
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- APIs
- In-person
- Free parking
- Work from home
Quick apply
Service Manager
Runtech Ltd —Port Talbot
- Full-time
- Maintenance
- In-person
Quick apply
7d
Business Analyst
CGI —Bridgend
- Full-time
- Data analysis skills
- Software development
- Agile
Quick apply
Technician Demonstrator in Programmable and Digital Technologies
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Part-time
- Communication skills
- School
- Annual leave
8d
Regional Relationship Manager, Commercial Mid-Market
National Westminster Bank PLC —Cardiff
- £40,248 - £56,820 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
Technician Demonstrator in Print and Textile Design and Production
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Full-time
- Communication skills
- School
- Annual leave
8d
Learning and Development Manager
Profesor Nativo Learning Services Ltd —Aberdare
- £3,800 - £4,800 a month
- Full-time
- Presentation skills
- Bachelor's degree
- In-person
- Free parking
Quick apply
Careers and Higher Education Advisor
Cardiff Sixth Form College —Cardiff
- £27,605.02 a year
- Part-time
- Microsoft Office
- Administrative experience
- University
- Free parking
- Store discount
Quick apply
Risk Manager
M Group —Newport
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
Project Controls Manager
Turner & Townsend —Cardiff
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Contracts
Quick apply
9d
Head of Vehicle Engineering
Sebring Group Ltd —Ebbw Vale
- £70,000 - £80,000 a year
- Full-time
- Engineering
- System design
- No degree
- Free parking
Quick apply
Senior Delivery Manager
Scrumconnect Consulting —Bridgend
- £56,000 - £75,000 a year
- Hybrid work
- Agile
8d
Project Risk Manager - Energy & Natural Resources
Turner & Townsend —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Distribution Co-ordinator (FTC)
Breedon Group plc —Treforest
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Ecology Community Branch Manager
Ecology Building Society —Porth
- £26,000 - £27,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
3d
System Configuration Analyst
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Full-time
- Computer Science
- ERP systems
- Analysis skills
- Annual leave
8d
Health & Safety Officer
MS-Group Limited —Cardiff
- £32,000 - £38,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
1d
Senior Account Manager
Walker & Sloan —Cardiff
- £30,000 - £40,000 a year
- Full-time
Service Designer
Scrumconnect Consulting —Bridgend
- £65,000 - £75,000 a year
- Bachelor's degree
- Agile
- AI
Governance Risk & Compliance Officer
Sierra Nevada Corporation Mission Systems UK,LTD —Saint Athan
- Full-time
- Organisational skills
- Business
- Communication skills
- Employee assistance programme
Quick apply

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Customer Success Manager

Unify Limited
Caerphilly

Quick apply

Job details

Permanent | Full-time
£35,000 - £38,000 a year

Benefits

Free parking
Work from home
Private medical insurance
Life insurance

Qualifications

Microsoft Powerpoint
Law
Proposal writing
B2B
Relationship management
APIs
SaaS
AI
Account management
Communication skills
Time management

Full job description

Customer Success Manager - SaaS

Hybrid – 2 days in the office (Caerphilly)

Salary: £35,000–£38,000 + Commission + £300 monthly car allowance

Travel: 2–4 days per month for client visits

Our client is an award-winning technology company helping organisations prepare for a net zero and a digital future.

The Role

This is a hybrid Customer Success and Account Management role focused on onboarding, adoption, value realisation, and growth across key client accounts.

The successful candidate will act as the primary point of contact for customers post-sale, ensuring smooth onboarding, strong engagement, and long-term success. They will work closely with commercial, product, and technical teams (software developers) to help clients maximise value from the SaaS platform. They will report into and work closely with the Commercial Manager to support account growth and revenue objectives.

This role would suit someone who enjoys combining relationship management with technology, problem-solving, and digital innovation.

Key Responsibilities

They will:

 Manage and grow relationships with key client accounts across multiple sectors

 Act as the primary point of contact for onboarding, support, and success planning

 Translate client needs into clear project briefs and delivery plans

 Ensure successful project delivery on time and within scope

 Monitor platform usage and account performance, identifying opportunities to improve

adoption and impact

 Produce regular client reports, impact summaries, and presentations

 Lead renewal conversations and identify expansion opportunities

 Prepare quotes and contribute to proposal writing for renewals, upsells, and new

opportunities within existing accounts

 Support commercial processes in collaboration with the Commercial Manager

 Represent the business at meetings, workshops, and industry events

 Configure demo environments and support technical walkthroughs

 Deliver product demonstrations to both technical and non-technical audiences

 Create customer-facing resources such as guides, slide decks, and video walkthroughs

 Build sample AI workflows or LLM-powered use cases within the platform to support

demonstrations and onboarding.

They will be expected to confidently walk customers through technical workflows without relying heavily on engineering support.

Essential Experience and Requirements

The ideal candidate will have:

 Proven experience in Customer Success, Account Management, or B2B relationship

management

 Prior experience in a customer-facing role within a B2B SaaS company where the product

had meaningful technical complexity

 Experience preparing quotes and contributing to proposal writing in a commercial

environment

 Experience working with or demoing SaaS platforms or developer tools.

 Comfort navigating technical concepts such as APIs, LLMs, prompt engineering, or agent-

based workflows (they do not need to build them from scratch, but must be able to

understand and clearly explain them)

 Ability to independently learn new software tools and confidently deliver product

demonstrations

 Strong stakeholder engagement and communication skills

 Commercial awareness and ability to identify growth opportunities

 Confidence using CRMs, dashboards, and collaboration tools

 Experience creating customer-facing materials (e.g. Canva, Loom, OBS, PowerPoint, or

similar tools)

 Strong organisational and time-management skills

Desirable / Nice to Have

 Hands-on experience with AI platforms, chatbot builders, or no-code/low-code automation tools

 Familiarity with RAG (Retrieval-Augmented Generation), vector databases, or agentic AI

workflows

 Basic understanding of APIs, webhooks, or integration platforms (e.g. Zapier, Make)

 Experience configuring integrations or building lightweight automation workflows

 Background in digital learning, education technology, or workforce development

Personal Attributes

The successful candidate should:

 Be proactive and take ownership

 Demonstrate a strong “can do” attitude

 Be naturally curious and eager to learn

 Go the extra mile for clients and colleagues

 Be comfortable suggesting new ideas and improvements

 Work collaboratively and thrive as part of a growing team

 Be motivated by purpose-driven work and the impact of learning technology

What We Offer

 Salary: £35,000 - £38,000 + annual performance bonus

 Hybrid and flexible working (home and office-based)

 Opportunities for professional growth within a fast-scaling business

 Collaborative, innovative culture focused on impact and learning

Benefits:

 Free parking

 Life insurance

 Private medical insurance

 Work from home

Please apply by submitting your latest CV for immediate review by our Talent team

Pay: £35,000.00-£38,000.00 per year

Work Location: Hybrid remote in Caerphilly (Caerphilly)

Quick apply

Refine Your Search

workshop manager jobs in pentyrch, crf

Customer Success Manager

Service Manager

Business Analyst

Technician Demonstrator in Programmable and Digital Technologies

Regional Relationship Manager, Commercial Mid-Market

Technician Demonstrator in Print and Textile Design and Production

Learning and Development Manager

Careers and Higher Education Advisor

Risk Manager

Project Controls Manager

Head of Vehicle Engineering

Senior Delivery Manager

Project Risk Manager - Energy & Natural Resources

Distribution Co-ordinator (FTC)

Ecology Community Branch Manager

System Configuration Analyst

Health & Safety Officer

Senior Account Manager

Service Designer

Governance Risk & Compliance Officer

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