Client services occupations Work, Jobs in Somercotes, Dby (with Salaries)

Customer Liaison Officer
Network Plus —Alfreton
- Customer service
- Supervising experience
- Leadership
Quick apply
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Partner Account Administrator
Nimbus Disability —Derby
- £28,260 a year
- Full-time
- Salesforce
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Learner Support Advisor
Tes Global —Sheffield
- £26,091 a year
- Full-time
- CRM software
- Customer service
- Salesforce
Quick apply
Customer Onboarding Coordinator
Safetykleen —Dinnington
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Customer Services Executive
Ogilvie Group —Sheffield
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Associate Client Advocate
Aptean —Sheffield
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
Back Office Support
Yü Group —Nottingham
- £26,228 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Supplier Relations Advisor
Yü Group —Nottingham
- £26,228 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
11d
Customer Relationship Manager
Xpress Fuel Ltd —Sheffield
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Customer Experience Consultant (Supply Chain Planning)
Maersk —Derby
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
3d
Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Administrative experience
5d
Customer Service Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Etex Group —Burton-On-Trent
- Full-time
- Customer service
Customer Service - Maternity Cover
Trelleborg Sealing Solutions - Aerospace —Swadlincote
- Monday to Friday
- Microsoft Excel
- Customer service
- Communication skills
- Employee assistance programme
- Referral programme
3d
Customer Service
Trelleborg Sealing Solutions - Aerospace —Swadlincote
- Monday to Friday
- Microsoft Excel
- Customer service
- Communication skills
- Employee assistance programme
- Referral programme
3d
Platform Delivery Specialist
PIB Group Services Ltd. —Chesterfield
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
Quick apply
4d
Account Manager
DHL —Derby
- Up to £50,000 a year
- Analysis skills
4d
Account Manager
Absolute Design —Nottingham
- Flexible schedule
Customer Success Manager
Mindbody —Sheffield
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply

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client services occupations jobs near somercotes, dby

Customer Liaison Officer

Network Plus -
Alfreton

Quick apply

Job details

Permanent

Qualifications

Wastewater treatment
Driving Licence
Customer service
Performance management
Supervising experience
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

client services occupations jobs in somercotes, dby

Customer Liaison Officer

Customer Account Coordinator

Partner Account Administrator

Learner Support Advisor

Customer Onboarding Coordinator

Customer Services Executive

Associate Client Advocate

Back Office Support

Supplier Relations Advisor

Customer Relationship Manager

Customer Experience Consultant (Supply Chain Planning)

Customer Success Manager

Customer Service Coordinator

Customer Service Advisor

Customer Service - Maternity Cover

Customer Service

Platform Delivery Specialist

Account Manager

Account Manager

Customer Success Manager

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