Logistics supervisor Work, Jobs in Barwell, Lec (with Salaries)

Customer Service Team Leader
Burbage Custom Windows —Hinckley
- From £29,500 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Health & wellbeing programme
Quick apply
2d
Transport Supervisor (Nights)
Moran Logistics —Castle Donington
- £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
11d
Site Operations Supervisor
Bensons for Beds —Derby
- £32,572.80 a year
- Full-time
- Warehouse experience
- Computer skills
- Annual leave
- Employee discount
Warehouse Team Leader
Great Bear —Lutterworth
- £33,709 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Transport Shift Manager
Evri —Coventry
- £40,500 a year
- Full-time
- Microsoft Office
- Analysis skills
- IT
9d
Warehouse Team Leader (Nights)
Geodis —Leicester
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
11d
Days Transport Supervisor
InPost UK —Lutterworth
- £31,000 a year
- Management
- Leadership
- Employee assistance programme
- Life insurance
Quick apply
Operations Team Leader
The Pallet Network —Swadlincote
- £36,001.71 - £47,988.87 a month
- Full-time
- Management
- Warehouse experience
- Leadership
- Free parking
- Employee discount
Quick apply
7d
Operations Supervisor
DHL —Lichfield
- Full-time
- Microsoft Office
- Continuous improvement
- IT
- Employee assistance programme
Warehouse Supervisor
DSV —Swadlincote
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee discount
BCAL Operations Team Leader (Specialist Logistics)
BCA Logistics —Birmingham
- £16.30 an hour
- Analysis skills
- Travel
Quick apply
Operations Supervisor
Stobart —Crick
- Up to £29,079 a year
- Full-time
- Microsoft Excel
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
RAFATRAD Warehouse Supervisor
Royal Air Forces Association —Leicester
- £28,246 a year
- Full-time
- Warehouse experience
- IT
- In-person
- Annual leave
- Employee discount
Quick apply
Transport Supervisor
Evri —Coventry
- £31,283.20 a year
- Full-time
- Management
- Leadership
- Communication skills
11d
Team Supervisor (Transport) - Nights
Dnata —Birmingham
- Weekend availability
- Management
- English
- Supervising experience
- Referral programme
Nights Warehouse Shift Manager
InPost UK —Lutterworth
- £18.98 - £20.30 an hour
- Night shift
- Microsoft Outlook
- Management
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Team Leader
DSV —Swadlincote
- Full-time
- Management
- Warehouse experience
- IT
- Annual leave
- Employee discount
Operations Supervisor (Nights)
OnLogistics —Rugby
- £32,000 a year
- Full-time
- Management
- English
- Microsoft Office
- Free parking
- Sick pay
Quick apply
2d
Warehouse Team Leader (15:30 - 00:00)
Apac Group —Leicester
- Full-time
- Heavy lifting
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
14d
Nights Warehouse Team Leader
InPost UK —Lutterworth
- £15 an hour
- Night shift
- Supervising experience
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply

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logistics supervisor jobs near barwell, lec

Customer Service Team Leader

Burbage Custom Windows
Hinckley

Quick apply

Job details

Permanent | Full-time
From £29,500 a year
2 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Canteen
Company events
Employee assistance programme
Referral programme
On-site parking

Qualifications

Power BI
Microsoft Excel
Customer service
ERP systems
Analysis skills
Continuous improvement
Mentoring
Pivot tables
Communication skills

Full job description

Company Information

Burbage Custom Windows Ltd is an established window and door manufacturer based in Hinckley with over 30 years of industry experience. From our purpose-built manufacturing facilities, we produce high quality products using advanced machinery and modern production techniques, supported by our own logistics fleet and installation services. Alongside our manufacturing operation, we operate Modern UPVC Windows, our rapidly growing online ecommerce division supplying windows and doors to customers across the entire UK, as the business continues to experience a sustained period of significant growth.

Role Profile

The Customer Service Team Leader is responsible for delivering an exceptional customer experience whilst supporting the day-to-day operation of the Customer Service Team. The role combines customer service and order processing responsibilities with ownership of departmental reporting, KPI monitoring and data analysis to support business performance.

Working closely with the Customer Service Supervisor and Manager, the Team Leader provides operational support, identifies trends through data, monitors departmental performance and recommends continuous improvements whilst acting as a senior member of the team.

Key Responsibilities

Customer Service

· Process customer orders accurately and efficiently

· Handle inbound calls, emails and customer enquiries in line with service levels

· Resolve customer queries and complaints through to completion

· Maintain accurate customer records using CRM and order processing systems

· Liaise with Production, Despatch, Contracts & Installations and Sales.

Team Support

· Act as the first point of support for Customer Service Advisors during the Supervisor's absence

· Assist with onboarding and coaching new team members

· Support workload balancing and service level achievement

· Support implementation of new processes and initiatives.

Performance, Data & Analytics

· Produce daily, weekly and monthly KPI reports

· Analyse customer service and sales performance data

· Monitor service levels, order processing, customer satisfaction and productivity

· Maintain departmental dashboards and trackers

· Provide insight and recommendations to improve operational performance.

Continuous Improvement

· Identify opportunities to improve processes and efficiency

· Recommend improvements using KPI analysis and customer feedback

· Promote a Right First-Time culture.

General

· Meet departmental targets and objectives

· Comply with Company policies and procedures.

Skills, Experience & Personal Attributes

Essential

· Previous experience within a busy customer service environment

· Excellent customer service skills

· Strong analytical skills with experience producing KPI reports

· Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP/VLOOKUP)

· Excellent organisational, planning and problem-solving skills

· High attention to detail and accuracy

· Experience using CRM/ERP systems

· Positive, proactive and customer-focused approach.

Desirable

· Manufacturing or window industry experience

· Power BI or dashboard reporting experience

· Experience mentoring or coaching colleagues

· Knowledge of Lean or Continuous Improvement.

General

· Self-motivated and focused, with a flexible attitude

· Good attention to detail, with high levels of accuracy and a commitment to quality

· Able to work on and use own initiative and problem solve

· Strong communication, team working and people skills

· Demonstrate a professional and courteous attitude

· Act with integrity and honesty

· Positive attitude to innovation and change

· Looking to build a career in a fast-growing business.

Benefits of Working for BCW

· Competitive salary from £29,500.00 per annum

· (Starting rate normally at entry point however, experience would be taken into account)

· Pay grading structure

· Regular pay reviews

· Monthly attendance bonus scheme (Up to £1,040.00 per annum)

· 40 Hour working week Monday to Friday including paid lunch

· 4 Hours one Saturday in six to eight weeks after training

· Enhanced 32 Days holiday per annum

· Christmas shutdown

· Christmas vouchers

· Staff events

· Pension scheme

· Staff canteen with subsidised vending machines

· BUPA Employee Assistance Programme

· Company workwear and PPE provided

· Onsite secure parking

· Commitment to investing in training and development.

Pay: From £29,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

logistics supervisor jobs in barwell, lec

Customer Service Team Leader

Transport Supervisor (Nights)

Site Operations Supervisor

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Transport Shift Manager

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Days Transport Supervisor

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Operations Supervisor

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BCAL Operations Team Leader (Specialist Logistics)

Operations Supervisor

RAFATRAD Warehouse Supervisor

Transport Supervisor

Team Supervisor (Transport) - Nights

Nights Warehouse Shift Manager

Warehouse Team Leader

Operations Supervisor (Nights)

Warehouse Team Leader (15:30 - 00:00)

Nights Warehouse Team Leader

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