Debt collection Work, Jobs in Manchester, Eng (with Salaries)

Collections Support Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Collections Analyst
Capital on Tap —Manchester
- £35,000 - £40,000 a year
- Full-time
- Financial services
- Analytics
4d
Finance Assistant (Part-Time)
Cloud10 IT —Manchester
- £11,000 - £16,000 a year
- Part-time
- QuickBooks
- IT
- In-person
- Annual leave
- Work from home
Quick apply
Finance Assistant
Club L London —Manchester
- Microsoft Excel
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Customer Service Representative (Part Time, Fixed Term)
Leep Utilities —Salford
- Up to £12,010 a year
- Part-time
- Hybrid work
- Computer literacy
- Annual leave
Quick apply
Credit Controller
Clarity Travel —Manchester
- Full-time
- Communication skills
- Resort
- Employee assistance programme
- Employee discount
Quick apply
4d
Collections Manager
DWF —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Business
7d
Supervisor Credit Control
Stericycle —Sale
- Microsoft Office
- Analysis skills
- Organisational skills
- Employee stock purchase plan
- Annual leave
Customer Account Advisor
Scanlans Property Management —Manchester
- £24,800 - £26,800 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
10d
Credit Controller
RS Integrated Supply —Warrington
- Full-time
- Data analysis skills
- Communication skills
- Negotiation
17h
Collections Administrator
Merchant Rentals —Haydock
- £26,275 a year
- Full-time
- Hybrid work
- Microsoft Word
- Contracts
- Communication skills
- Free parking
- Annual leave
10d
Finance Assistant (Credit Control & Purchase Ledger)
Greenarc Ltd —Padiham
- From £30,000 a year
- Full-time
- Organisational skills
- In-person
- AI
- Free parking
- Annual leave
Quick apply
10d
Credit Manager
DF Capital —Manchester
- Full-time
- Communication skills
- Annual leave
- Gym membership
Quick apply
Working Capital Lead
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
Senior Accounts Receivable Specialist
Worldpay (UK) Limited —Manchester
- Microsoft Excel
- Management
- Microsoft Office
Quick apply
Yard Operative
Howarth Timber & Building Supplies Limited —Bury
- Full-time
- Warehouse experience
- In-person
- Free parking
- Store discount
Quick apply
17h
Credit Controller
Dunsters Farm —Bury
- £28,500 a year
- In-person
- Phone etiquette
- Free parking
- Health & wellbeing programme
Quick apply
10d
Credit Controller
Essential Access Platforms Ltd —Bolton
- £26,000 - £28,000 a year
- Full-time
- In-person
- Office experience
Quick apply
6d
Credit Controller/Accounts Assistant
Daforza (Distribution) Ltd —Chorley
- £25,420 - £30,000 a year
- Full-time
- QuickBooks
- Communication skills
- Negotiation
- Free parking
- Employee discount
Quick apply
2d
Order to Cash Billing Analyst
Culina Group —Warrington
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- ERP systems
- Annual leave
- Employee assistance programme
Quick apply

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Collections Support Agent

JaJa Finance Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£29,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Customer service
Communication skills

Full job description

️ Collections Support Agent

Hybrid

Manchester

Collections, Operations

Full Time - 2 days per week in office

£29,000

Who we are

Jaja is a UK‑based consumer finance business with a simple mission: to empower customers to buy, borrow and build using smart tech, strong data, and clear design. We launched our digital credit card in 2018 and we’re continuing to grow, with new products and experiences in the pipeline. Our goal is to strip out unnecessary complexity and give people more control over their money — or as we put it, Make Simple. Our values guide how we work: Care Deeply. Adapt & Thrive. Challenge Everything. Go For It. Own It. Make It Simple. We’re scaling quickly, and there’s a lot of exciting change happening across the business.

We’re growing and transforming - and we’re looking for compassionate, confident communicators to join us on this exciting journey. Whether you’re an experienced collections professional or bring customer service experience from a financial setting, your mindset matters most. If you’re eager to learn, motivated to grow, and thrive in a supportive team environment, our excellent training will set you up for success. In this role, you’ll support customers through a variety of financial situations including arrears, overlimit, persistent debt, and vulnerability with empathy and care. The role is split between phone-based activity and live chat functions. If you’re looking to build a career, there’s real opportunity to grow. Our Operations team is full of inspiring success stories, and we’re proud of our strong track record in developing talent. We value team players who embrace change, are curious to learn, and are passionate about delivering exceptional customer experiences.

What You’ll Be Doing:

Supporting customers across collections channels (chat, phone, email, and written) with empathy and understanding.
Listening actively and assessing customer situations to agree on sustainable, affordable solutions.
Tailoring your approach to support vulnerable customers with sensitivity and care.
Sharing ideas to improve our processes and adapting quickly to change.
Managing varied workloads and solving problems with confidence and creativity.
Keeping accurate records in line with company and regulatory standards.
Sharing customer feedback to help us continuously improve.
Meeting quality and compliance standards while delivering outstanding service.
Collaborating with your team to meet goals and support one another.
Staying informed on products, services, and operational updates.
Working towards individual and team KPIs and SLAs.

What You’ll Bring:

Experience in collections or customer service, ideally within credit cards or lending.
Understanding of financial services regulations related to collections.
Strong verbal and written communication skills.
Confidence working in a fast-paced, evolving environment.
Familiarity with call centre technologies (diallers, customer portals, etc.).
A proactive mindset - you enjoy solving problems and making things better.

Why Join Us?

This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.

We have a collaborative team structure fuelled by an exciting mix of people, welcoming experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself!

Plan Your Commute

We're based at XYZ Building, Floor 2, Suite 5, Hardman Boulevard, Manchester, M3 3AQ, just a short walk from Deansgate (5 mins), Salford Central (8 mins), and Manchester Victoria (15 mins)

What's in it for you?

The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever
Competitive salary
Pension contributions, including Salary Exchange facility
Annual bonus potential
Private medical cover provided by Vitality (Optional benefit)
25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
Your birthday off each year as an additional day's holiday
4x life insurance cover
Access to our confidential Employee assistance programme

Quick apply

Refine Your Search

debt collection jobs in manchester, eng

Collections Support Agent

Collections Analyst

Finance Assistant (Part-Time)

Finance Assistant

Customer Service Representative (Part Time, Fixed Term)

Credit Controller

Collections Manager

Supervisor Credit Control

Customer Account Advisor

Credit Controller

Collections Administrator

Finance Assistant (Credit Control & Purchase Ledger)

Credit Manager

Working Capital Lead

Senior Accounts Receivable Specialist

Yard Operative

Credit Controller

Credit Controller

Credit Controller/Accounts Assistant

Order to Cash Billing Analyst

I want to receive the latest job alerts for debt collection in manchester, eng

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